OverviewThe Yellowhead Inn Edmonton is located on the Yellowhead Trail (Highway 2), in Edmonton, Alberta. This hotel is situated in an industrial park in the north-west area of Edmonton.
This hotel offers both smoking and non-smoking accommodations and has 149 rooms. All units include air conditioning, televisions with pay-per-view movies, free wireless Internet, and coffee makers with complimentary coffee. Rooms may be with configured with 1 or 2 double beds or 1 queen sized bed. This hotel has free on-site parking and pets are not allowed at this property.
This hotel has an on-site restaurant that serves breakfast, lunch, and dinner. The hours of operation are 6:00am - 10:00pm on weekdays, and 6:00am to 8:00pm on weekends. There are two on-site bars, the Lady Luck Lounge serves alcoholic beverages and features VLT gaming, while X-bar features adult entertainment (exotic dancers).
This hotel offers meeting and banquet space for up to 250 people. Other on-site amenities include a gas station and liquor store.
This hotel is about a 17 minute drive from the West Edmonton Mall, which features an indoor theme park, indoor water park, sea lion aquarium, indoor ice skating rink, over 800 stores, and restaurants. The downtown area of Edmonton (Alberta Gallery of Art and Edmonton City Centre mall) is about an 18 minute drive, east, of this property. The Edmonton International Airport (YEG) is south of this hotel and is about 45 minutes away by car (driving time estimates: Google Maps).
Verified by a Front Desk Agent on June 28th, 2012: The on-site restaurant operates from 6:00am - 10:00pm on weekdays, and from 6:00am - 8:00pm on weekends.
The GoodNegative reviews for this hotel outnumbered positive reviews, of the reviews used for this analysis. However, there were a few common compliments.
Many guests found the location convenient for accessing major highways and attractions in west Edmonton, such as the West Edmonton Mall. While a couple of guests appreciated the ample and free on-site parking.
Several reviewers described their rooms as spacious, while a couple of guests also mentioned that their rooms were quiet. The room rates were frequently complimented for being reasonable, with several reviewers saying that the rates were "cheap".
The Bad
Several aspects of this hotel seemed to concern reviewers. Many guests indicated cleanliness inconsistencies with their rooms. Reviewers described the following conditions upon arrival: garbage cans that were not emptied, used soap in the bathroom, beds not properly made, dirt found behind furniture, cigarette ashes, pet hair, and dusty furniture. One guest said that she discovered bed bugs on her luggage when she returned home.
A few guests described unpleasant odours in their guest rooms, while a few other reviewers thought that the decor and furnishings were dated.
Many guests complained about uncomfortable in-room temperatures. Several guests mentioned that their air conditioners did not work and that their room became uncomfortably warm. A few of those guests said that they decided to relocate to another hotel. On the contrary, a couple of guests found their rooms too cold.
Several reviewers felt unsafe at this property because it is adjacent to a truck stop and because there is an on-site adult entertainment bar. A few guests said that they would not recommend this hotel for families, and one reviewer said that she witnessed bouncers rough-housing a patron in the parking lot.
There were also a few complaints about the customer service. A couple of guests described the staff as rude, while a couple of other reviewers found the staff to be disinterested in addressing concerns.
Booking.com gave this hotel an average score of 6.3 out of 10, based on 42 guest reviews.
TripAdvisor.ca ranked this hotel #7 out of 30 Edmonton B&B and Inns, from 20 reviews.
Verified by a Front Desk Agent on June 28, 2012: The on-site restaurant hours of operation are 6:00am - 10:00pm on weekdays and 6:00am - 8:00pm on weekends.
