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Well-liked and pet-friendly west Edmonton hotel with indoor pool, waterslide & restaurant

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking, local calls, newspapers
  • Rooms were clean, spacious and well appointed
  • Wi-Fi was rated as excellent by guests
  • Location was liked for being out of the downtown, but with easy access to shopping and attractions by car
  • Staff were friendly and accommodating said guest
  • Good value at this hotel said guests
Cons
  • Occasionally a guest found a noise disturbance from within the hotel
  • Some thought the pool was a little small for adults
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated May 15, 2016
Overview
This family-friendly hotel offers a comfortable stay with indoor pool and waterslide, 20 minutes by car from downtown and 8 minutes from West Edmonton Mall.

The smoke-free hotel offers 105 rooms over 4 floors. All rooms include free Wi-Fi, free local calls, a 32" HDTV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, a safe, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 queen beds or 1 or 2 king beds. Room extras include a sofabed, a separate bedroom, 2 TVs, a living room, a dining table and a double jacuzzi. Accessible rooms are available.

Free parking is available on site for cars and oversize vehicles. Pets are welcomed for $25 per pet, per night.

A free hot buffet breakfast is served weekdays from 6 am to 10 am and weekends from 7 am to 11 am.

The on-site restaurant, Homefire Grill Restaurant, serves lunch and dinner daily.

Hotel amenities include an indoor pool, a waterslide, a hot tub, a 24-hour fitness centre, a 24-hour business centre, a guest laundry, dry cleaning, ice/vending machines, safe deposit boxes, ATM, elevators, free newspapers, and meeting rooms.

This hotel is located in a commercial/industrial area of the city with several other hotels, a Walmart Supercentre and several big-box stores, groceries and restaurants a 2-minute drive or 15-minute walk away. Edmonton Valley Zoo is a 14-minute drive away. Edmonton International Airport (YEG) is 28 minutes by car in good traffic conditions. (All travel times: Google Maps)

Confirmed with the front desk on May 14, 2016: breakfast times, the hotel offers free local calls
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The Good
Guests typically enjoyed their stay at this hotel with many saying they would likely return. 

The rooms were often described as clean, spacious, and well-appointed with comfortable beds.

Guests who came to enjoy the pool and waterslide with children usually had great times with their kids. One guest put it like this, "Pool/water park was awesome and the place was very clean."

Guests liked the location, out of the downtown area but easy to access the West Edmonton Mall and shopping

Breakfast was enjoyed by guests who said it offered good variety and was more than adequate. "Breakfasts were awesome. I especially loved the make your own waffles and the warm bacon and eggs. The lady who watched over the breakfasts did such a wonderful job of keeping everything topped up and tidy."

Guests liked the Homefire Grill and found it convenient and delicious with a varied menu.

Staff were invariably liked and described as friendly, efficient and helpful.

Many thought the hotel was well priced and offered good value.
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The Bad
There were some areas that guests felt the hotel should pay some attention to.

With regard to the rooms there were some recent complaints: small TVs, not enough toiletries, old mattress, not as well cleaned as they used to be, TV kept losing signal every 5 or 10 minutes, room dark, and bathroom old and dirty.

A few complained of noise. They cited the ice machines, elevator, noise from the hallways and an AC/heating unit.

Some guests found the hot tub needed more powerful jets and thought the pool was a little small for adults.

With regard to the fitness centre: there was some mention of the need for upgrades or a repair.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4 out of 5 based upon 735 guest reviews.

TripAdvisor.ca ranked this hotel #19 out of 93 properties in Edmonton, based on 820 reviews.

Booking.com gave this hotel an average score of 8.4 out of 10, from 235 guest reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.0
Very Good

Rated 8.0/10 based on 2783 reviews

Ranked #27 out of 72 hotels in Edmonton

2783
Map Marker Wingate by Wyndham Edmonton West
18220 - 100 Avenue, Edmonton, AB