The Wingate by Wyndham Edmonton West is located on 100 Avenue in Edmonton, Alberta. This hotel is situated in the west end of Edmonton and is within an 8 minute drive of the West Edmonton Mall (shopping, dining, water park, theme park, aquarium, ice skating rink, and other entertainment venues).
This hotel offers 105 guest rooms and all units include two telephones with voice mail and conference call capabilities, data ports, free wireless Internet, desks with executive-style chairs, microwaves, mini-fridges, coffee makers, irons and ironing boards, safes, free weekday newspapers, televisions with pay-per-view movies, and Nintendo gaming systems.
This property offers smoking and non-smoking accommodations and free parking is available on-site. Pets are allowed for an additional fee of $25 per pet, per night.
A complimentary buffet breakfast is served from 6:00am - 10:00am on weekdays and 7:30am - 10:30am on weekends. The on-site restaurant, Homefire Grill Restaurant, serves lunch and dinner. The hours of operation are: Monday - Thursday 11:00am - 10:00pm, Friday - Saturday 11:00am - 11:00pm, and Sundays 10:30am - 10:00pm.
Other on-site amenities include an indoor pool with water slide, whirlpool hot tub, fitness centre, 24-hour business centre, and meeting facilities for up to 200 people.
This hotel is located in a commercial/industrial area of the city. There are several other hotels in this area, along with amenities such as a Superstore (grocery store), a Liquor Store, a Canadian Tire, and other big box retailers all within a 5 minute drive. There are also several nearby restaurants such as Milestones, The Cheesecake Cafe, Oodle Noodle Box, and Wendy's, which are also within a 5 minute drive of this hotel.
Downtown Edmonton (the area surrounding the Edmonton City Centre mall and Jasper Avenue) is about a 25 minute drive from this hotel, while the Edmonton International Airport (YEG) is about 35 minutes away by car (driving time estimates: Google Maps).
Verified by a Front Desk Agent on June 21, 2012: The free breakfast buffet is served from 6:00am -10:00am on weekdays and 7:30 - 10:30 on weekends. The on-site restaurant hours are: Monday - Thursday 11:00am - 10:00pm, Friday - Saturday 11:00am - 11:00pm, and Sundays 10:30am - 10:00pm.
Of the reviews used for this analysis, most guests described positive experiences at this hotel.
The rooms were frequently described as clean, spacious, and well-appointed. A couple of guests also mentioned finding their rooms bright and well-lit.
The staff were complimented by many reviewers for being friendly and accommodating. A few guests said that the staff responded quickly to their special requests and one reviewer found the front desk agents, "genuinely concerned that I should enjoy my stay".
Guests who stayed at this hotel with children seemed to agree that this hotel was family-friendly. Many families described the pool and water slide as well as the free breakfast as added value features. Guests with children also complimented the free breakfast for its selection and on-site convenience, with one reviewer describing the food quality as "amazing".
Several guests found the location of this hotel convenient for accessing major highways and the West Edmonton Mall.
Some reviewers indicated that they were likely to stay at this hotel again in the future or that they would recommend this property to others. Other compliments for this hotel included: high quality bedding, flat screen televisions in the guest rooms, and reasonable room rates.
As mentioned above, most reviews described positive experiences at this hotel (among the reviews used for this analysis). However, there were a few common concerns mentioned.
A few guests were disappointed to find their beds uncomfortable. A couple of reviewers described their beds as too hard, while one guest suggested that the hotel should replace their mattresses.
Some reviewers were disturbed in their rooms by plumbing noises from neighbouring rooms, while another guest found that the bright lights in the parking lot permeated the curtains in her room and disrupted her sleep.
A couple of guests mentioned that this hotel appeared to be family-friendly, and as a result complained that there were children running in the hallways and crowding the pool area.
Other isolated complaints included: guest room windows that did not open, old bathroom fixtures, and difficulty maintaining a consistent in-room temperature.
Expedia.ca gave this hotel an average score of 4.2 out of 5.0, with 89% of 91 guests recommending the property.
TripAdvisor.ca ranked this hotel #12 out of 84 properties in Edmonton, based on 114 reviews.
Hotels.com gave this hotel an average score of 4.0 out of 5.0, from 43 guest reviews.
Verified by a Front Desk Agent on June 21, 2012: The free breakfast buffet is served from 6:00am - 10:00am on weekdays and 7:30am - 10:30am on weekends. The on-site restaurant hours are: Monday -Thursday 11:00am - 10:00pm, Friday - Saturday 11:00am - 11:00pm, and Sundays 10:30am - 10:00pm.