OverviewThe West Edmonton Mall Inn is approximately 38.8km from the Edmonton International Airport (YEG), and 1.9km from West Edmonton Mall. This 88 guest room accommodation features rooms that are equipped with two queen size beds, 42-inch flat-panel televisions, pay-per-view movies, refrigerators, coffee/tea makers, and hairdryers. Guests may request microwaves and irons with ironing boards for their rooms.
This hotel is pet-friendly and guests may bring their pets for a non-refundable cleaning charge of $25.00. Outdoor parking is free while underground parking is charged at a rate of $5.00 per vehicle, per day. Wireless Internet is available throughout the hotel as well as in rooms for a surcharge of $8.95 plus tax for 3-24 hours and $29.95 plus tax for 30 days of continuous use. An airport shuttle bus is available, however guests must call the shuttle bus company themselves to gain more information on cost and scheduling because, according to the front desk clerk, the business is run separately from the hotel and they do not have this information available.
Several points of interest are within close proximity such as, Galaxyland (750m), World Waterpark (1.9km), and Fort Edmonton Park (9.1km). All distances: Google Maps.
Check in time for this hotel is 4:00pm while check out is 11:00am. The author contacted the hotel directly to confirm parking, WiFi, and pet surcharges, as well as shuttle bus information and check in/out times.
The GoodGuest reviews that were positive for this hotel typically mentioned the convenient location, the clean and comfortable rooms, and the pleasant hotel staff.
Many guests found the location of this hotel convenient as it was within close proximity to the West Edmonton Mall as well as several points of interest that could be easily accessed by car.
Most guests mentioned that their rooms were clean and comfortable, and some guests also said their mattresses were of excellent quality which provided those guests with a good night's rest. Several guests remarked that the hotel staff were pleasant and accommodating and a few guests also noted that check in was "easy" and "efficient."
The Bad
Negative guest reviews typically focused on the surcharges, the room temperature controls, the lack of an on-site swimming pool, fitness centre, and restaurant, and the room rates.
Many guests felt that this hotel was overpriced for what it had to offer its guests. Some guests complained about the WiFi surcharges, while a few other guests felt it was also unfair to charge for the underground parking.
Several guests were disappointed that this hotel lacked a swimming pool, a fitness centre, and an on-site restaurant, and felt that the room rate should at least include a complimentary breakfast.
A few guests had issues with the temperature controls in their rooms. Some guests mentioned that their room's air conditioner was broken while other guests said the heating in their rooms was inefficient.
TripAdvisor.com guest reviews ranked this hotel #58 of 84 and scored it 3 out of 5 from 50 reviews.
Hotels.com guest reviews scored this hotel 4.1 out of 5 from 34 reviews.
Booking.com guest reviews scored this hotel 8 out of 10 from 103 reviews.
The author contacted the hotel directly to confirm parking, WiFi, and pet surcharges as well as shuttle bus information and check in/out times.
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Analyzed by Tania P.
Tania is a writer and world traveler with a passion for living life to the fullest.
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