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West Edmonton Mall Inn

6.9 | Fair
MAP

Clean hotel a 1-min walk to West Edmonton Mall with theme rooms, free parking & free Wi-Fi

Pros
  • Free Wi-Fi and free outdoor parking
  • Many guests praised the hotel's proximity to West Edmonton Mall
  • The staff were complimented on their friendly and efficient service
  • Several guests were satisfied with their clean and functional rooms
Cons
  • Inefficient air conditioning and uncomfortable beds were mentioned by a few lodgers
  • Some guests said the hotel was tired and in need of updates
  • Underground parking is $5 extra per night
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jan 8, 2015
Overview
Located across the street from West Edmonton Mall and a 4-minute drive from the nearest Highway 2 on-ramp, West Edmonton Mall Inn is suitable for visitors of the mall who prefer a hotel with free parking and easy highway access.

Each of the smoke-free rooms comes equipped with air conditioning, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge and a hair dryer. A guest microwave is available in the lobby. Pets are permitted for $25 per pet, per stay.

On-site amenities include 24-hour reception, an elevator and same-day laundry services (charges apply). Outdoor parking is free, while indoor parking is an additional $5 per day. 

Edmonton Event Centre, Palace Casino and World Waterpark are all located in West Edmonton Mall, while the University of Alberta can be found 14 minutes away by car. Edmonton International Airport (YEG) is a 25-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 19, 2014
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.

Numerous guests praised the hotel's proximity to West Edmonton Mall and mentioned its shopping, golfing, swimming and restaurants. One guest remarked, "We stayed for 3 nights and the proximity to the mall was excellent. You cross the lights and go through the carpark and you are at the Bourbon Street entrance to the Mall. It was close enough not to need to wear a winter coat. I didn't want to carry it around the Mall! You are there in 2 minutes".

The hotel's staff were the source of several compliments by reviewers. They were found to be friendly, accommodating and efficient at check in.

Several lodgers were satisfied with their accommodations at the hotel. They described their rooms as clean, spacious, quiet, renovated and functional, with very nice bathrooms. A few guests criticized their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some complaints about the rooms.

Although several lodgers were satisfied with their clean and functional rooms, a few guests had complaints about their lodgings. They reported uncomfortable beds, inefficient air conditioning, spotty Wi-Fi, dated decor and poor water pressure.

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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.7 out of 5 with a 92% recommendation rate from 278 reviews.

Booking.com guest reviews rated the hotel 7.7 out of 10 from 209 reviews.

TripAdvisor.com guest reviews ranked the hotel #58 of 90 Ocean City hotels with an average rating of 3 out of 5 from 101 reviews.

The author corresponded with the hotel on May 19, 2014 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.9
Fair
#
51 / out of 71
hotels in Edmonton

Rated 6.9/10 based on 1063 reviews

Ranked #51 out of 71 hotels in Edmonton

1063
Map Marker West Edmonton Mall Inn
17504 90 Ave, Edmonton, AB