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Guest Reviews
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5.2
Mediocre
#45 out of 46
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Guest Rating Explained
Rating: 5.2 / 10
| Hotel Rating Breakdown |
| Amenities: |
5.6 |
| Cleanliness: |
4.9 |
| Location: |
7.5 |
| Comfort: |
5.4 |
| Service: |
6.1 |
| Value: |
5.4 |
Details
No. of guest ratings: 15
Guest Recommended: No
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Popularity Ranking Explained
Rating: #45 out of 46 hotels in Edmonton ranked by guests.
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Sharron from Winnipeg, MB CA stayed on June 02, 2006
"I complained at the desk that I had not received my requested wake-up call and then realized I was an hour ahead and actually checked out before my wake-up call was due (obviously not their fault). The hotel was very noisy all night with other guests and I had to call the switchboard to complain after 1:00 am and then get up, get dressed and deal with it myself. I stated on the written comment card that I would not stay at this hotel again because of these two issues, but the first one not being their fault and the second not necessarily likely to occur again, I would reconsider. I like staying at Travellodge and usually do as I travel."
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Richard from Saskatoon, SK CA stayed on May 07, 2006
"The Hotel room's could use some updating as they could look better . However the rooms were clean, the waterslide and pool were great and so was the restaurant and front desk. Thank You!"
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Amy from Fort Mcmurray, AB CA stayed on March 05, 2006
"The photos on the website were extremly discieving :( Not only was it old and grimmy but the rooms were very small and in very bad shape! The room stunk to say the least! :("
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Lori-ann from St.paul, AB CA stayed on December 05, 2005
"The walls and ceiling in bathroom were disgusting, needed to be vacuumed in all corners, it was so hot we slept with air conditioner on and window open, and the remote sucked!"
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Rachel from Ft. Mcmurray, AB CA stayed on July 17, 2005
"This comment to be directed to the hotel:
Even as a smoker, I found my smoking room very smelly! The window only opens a crack, and the a/c didn't work. Trying to get some airflow was nearly impossible. Also, you could see streaks of nicotine on the walls and ceiling. Maybe try some Febreze on the bedding, curtains, and carpet between guests to freshen the place. Febreze is amazing stuff...it really works."
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Crystal from Paradise Valley, AB CA stayed on June 19, 2005
"The hotel staff itself was fine, our room was tidy but seemed old and worn out, the beds were extremely small, the waterslide was rough and cut our backs, the hot tub was lukewarm and hardly had any water, the pool seemed unclean, there were young kids diving and running around unsupervised despite what the sign read about the pool rules, the attatched Smitty's restaraunt was had horrible service, the food tasted okay, the cashier was extremely slow, the clean up staff were picking up glass and left large pieces on the floor where customers could easily get hurt, our waitress was slow and not very helpful. Our experience at this hotel was not good enough for us to stay there again and to never recommend it to anyone."
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Tanis from Bronieville, AB CA stayed on February 06, 2005
"I found the room we stayed in, room (112) was very small!! It seemed really run down. Was not the kind of hotel I was expecting. Me and me fiance did not enjoy our time at your hotel, I would not recomened for anyone to stay there and I would never stay there ever again!! The day staff was attentive but the night staff was not. I waited at the front counter for about five minutes on Feb 5, 2005 around 2:00 before someone came to talk to me. We went to the pool in the morning and the pools we really cold. The main pool was warmer then the HOT tub and the pools water level was very low. Over all the pools sucked!! When we had a shower the day of check out there was no hot water either. I was very unsatisfied with this hotel!"
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Audrey from Pitt Meadows, BC CA stayed on December 21, 2004
"I have to admit, we were very upset when we first arrived to our room. Our daughter had to wipe off someone's urine off the toilet. There was no paper band across the toilet to let us know it was cleaned. The rest of the bathroom was spotless. But, that beginning somewhat biased me for the rest of our stay. Also, the phones are old and have the wrong instructions on them. The entrances to the rooms are chipped and battered. I have to say that the desk staff were very polite and gave us quick service."
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Overview & Amenities
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Travelodge Edmonton West is located approximately two miles from West Edmonton Mall and 15 miles from Edmonton International Airport.
The property's amenities include the indoor pool (with waterslide), whirlpool, Smitty's Restaurant, room service, valet laundry service, free weekday newspapers, and 24-hour front desk service.
All rooms feature cable TV, clock radios, free local calls, dataports, voicemail, and complimentary in-room coffee.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
atm/cash machine conference room
elevators handicap facilities
ice/vending machines indoor pool
laundromat meeting room
non-smoking rooms restaurant
whirlpool
chargeable facilities -
business center
parking facilities -
free parking
outdoor parking
truck/rv parking
public area facilities -
high speed internet access
wireless
additional onsite facilities -
indoor pool, waterslide and hot tub. smittys
restaurant. lobby computer station.
off-site facilities -
general facilities -
gym other than existing health club
meeting and convention facilities -
total nbr of meeting rooms - 2
total measurement, all rooms - 850 sq ft
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Attraction Info
Dining Info
Recreation Info
On-site recreation -
swimming
Onsite recreational activities -
indoor waterslide, pool and whirlpool
Off-site recreation -
children s activities exercising
golfing ice skating
museum/gallery viewing nature preserves/trails
other activity shopping
sports events theater
Offsite recreational activities -
5 mins to west edmonton mall
Room Type Descriptions
Nbr of non-smoking rooms - 176
during your stay we are sure that you will find that one
of our rooms will satisfy your corporate requirements or
leisure needs. we have various room types available for
you to choose from. hairdryer, coffeemaker, iron and
ironing board, data port, voice mail, writing desk
room amenities for all rooms -
room amenities -
air conditioning / am/fm alarm clock / coffee/tea maker
/ free local telephone calls / free newspaper /
hairdryer / iron/ironing board / remote control tv
technology -
computer / fax machine / high speed internet access /
voice mail
chargeable amenities -
high speed wireless
room amenities for handicap rooms -
wheelchair accessible
a1q -
max occupancy - 2
max nbr of rollaways - 0
a2d -
max occupancy - 5
max nbr of rollaways - 1
n1q -
max occupancy - 2
max nbr of rollaways - 0
n2d -
max occupancy - 5
max nbr of rollaways - 1
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Booking Information
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The hotel you have selected -- Travelodge Edmonton West -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Travelodge Edmonton West through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Travelodge Edmonton West computer reservation system in Edmonton, Alberta.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Travelodge Edmonton West. For your comfort and peace of mind, you may even.
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