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Clean but dated east Edmonton hotel with restaurant, bar-casino and mixed reviews

Pros
  • Free amenities: Wi-Fi, breakfast, parking, local calls, newspapers
  • Many guests described their rooms as clean
  • Several reviewers thought that the room rate was reasonable
  • Several guests found the location convenient for accessing major highways
Cons
  • Several reviewers thought that the hotel was in need of upgrades
  • Some guests complained about smelling cigarette smoke in their non-smoking rooms
  • A few reviewers were disturbed in their rooms by noise
  • Some reviewers described feeling unsafe in the area immediately surrounding the hotel
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Feb 14, 2015
Overview
The Travelodge Edmonton East is located on 118th Avenue in Edmonton, Alberta. This east end location is situated across the street from the Abbottsfield Mall (shopping, dining, and professional services). This property is also one block (a 5 minute drive) from the Rundle Park Golf Course.

This hotel offers smoking and non-smoking accommodations and has 86 rooms. All units include free wireless Internet, free weekday newspapers, free local calls, televisions, hair dryers, individual climate control, coffee makers, irons and ironing boards, and mini-fridges (in select rooms). Free parking is available on site for cars and over-sized vehicles. This property is pet-friendly and charges $35 per pet, per night. Pets are also required to be in kennels in public areas and are not to be left unattended in guest rooms.

There are several on-site dining options available at this property including a restaurant, sports lounge (with VLTs), room service, and a coffee shop. The restaurant is open from 6:00am - 10:00pm, while room service is available from 8:00am - 10:00pm. A free continental breakfast is served, daily, from 6:00am - 10:00am

Other amenities available on site include a business centre, meeting space which can accommodate up to 150 people, and a beer and liquor store.

This hotel is a 5 minute drive to the nearest Highway 16 (Yellowhead Trail) interchange. This major highway provides access to Rexall Place (home of the NHL's Edmonton Oilers), which is 12 minutes away by car. Commonwealth Stadium (home of the CFL's Edmonton Eskimos) is also a 12 minute drive away. The downtown area of Edmonton (Jasper Avenue and Edmonton City Centre mall) is about a 17 minute dive west of this hotel.

Verified by a Front Desk Agent on June 21, 2012: Restaurant hours: 6:00am - 10:00pm, room service hours: 8:00am - 10:00pm, and the free continental breakfast is served from 6:00am - 10:00am. 
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The Good
There were few overall positive reviews found for this hotel, among the reviews used for this analysis. However, many guests agreed that their rooms were clean and that their beds were comfortable.

Several guests found the room rate reasonable and the location convenient for accessing major highways and Rexall Place (the home of the NHL's Edmonton Oilers). A few reviewers also mentioned finding several restaurants within a 5 minute drive of the hotel.

A few guests described the staff as friendly and one reviewer was impressed with how a member of the housekeeping staff interacted with her dog. A couple of other guests also complimented the ample free parking.
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The Bad
Negative reviews outnumbered positive reviews for this hotel, of the reviews used for this analysis. Many guests expressed concerns about dated decor and furnishings, old bathroom fixtures, and non-functioning air conditioners. One guest described their room as "grubby", while another reviewer thought her room appeared "tired".

Several guests complained about smelling cigarette smoke in their non-smoking guest rooms, while a few other reviewers were unhappy about smelling cigarette smoke in the hallways.

The area immediately surrounding the hotel did not appear safe to several guests. One reviewer said that she witnessed a fight in the parking lot, while a couple of other guests were bothered by homeless people begging for money in the hotel parking lot. One review described the area around the hotel as "sketchy".

Some guests were disturbed in their rooms by noise from neighbouring units, while another reviewer said that an exterior exhaust fan was loud and disrupted his sleep. 

The free breakfast received several complaints from guests. Reviewers described finding a limited selection that was not adequately stocked or replenished, expired yogurts, poor tasting coffee, and mouldy bread.
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Show Sources
Sources
Booking.com gave this hotel an average score of 7.1 out of 10, from 35 guest reviews.

TripAdvisor.ca ranked this hotel #64 out of 84 properties in Edmonton, based on 19 reviews.

Hotels.com gave this hotel an average score of 3.4 out of 5.0, from 31 guest reviews.

Verified by a Front Desk Agent on June 21, 2012: Restaurant hours: 6:00am - 10:00pm, room service hours: 8:00am - 10:00pm, and the free continental breakfast is served from 6:00am - 10:00am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
5.8
Mediocre
#
66 / out of 71
hotels in Edmonton

Rated 5.8/10 based on 1004 reviews

Ranked #66 out of 71 hotels in Edmonton

1004
Map Marker Travelodge Edmonton East
3414 118th Avenue, Edmonton, AB