The Fairmont Hotel Macdonald is located on 100th Street in downtown Edmonton, Alberta. This hotel overlooks the Saskatchewan River and is a designated historic property by the city of Edmonton. The hotel offers a Royal Tea service and tours of the property, which highlight the building's historic features.
The hotel offers 199 rooms and 18 suites. All units include wireless Internet access ($14.65 per 24 hours), air conditioning, alarm clock radios, bathrobes, coffee makers, televisions with pay-per-view movies and video games, hair dryers, irons and ironing boards, windows that open, two telephones with voice mail, desks and chairs, and free newspapers. Mini-fridges and DVD players are available on request and for an extra charge. Self-parking is available, on site, for $28 per night, while valet parking is available for $32 per night. Pets are permitted at this hotel for an additional charge of $25 per night.
The Harvest Room and Confederation Lounge are the on-site dining options at this property. The Harvest Room serves breakfast, lunch, and dinner. The hours of operation are 6:30am - 2:00pm and 5:30pm - 10:00pm on weekdays, and 7:00am - 2:00pm and 5:30pm - 10:00pm on weekends.
The Confederation Lounge operates from 11:00am - 1:00am, Monday - Saturday, with food service until 12:00am. On Sundays, the lounge is open from 11:00am - 12:00am. In-room dining is also available 24-hours.
The Royal Tea and Tour is available on weekends at 3:00pm.
On-site amenities at this hotel include: a business centre, private boardroom, same day dry-cleaning (at an additional charge), Macdonald Health Club (fitness centre, pool, hot tub, and massage services), gift shop, and babysitting service (at an extra charge).
This hotel is about a 5 minute walk from the dining and entertainment district on Jasper Avenue. The Shaw Conference Centre (exhibitions and concerts) is a 5 minute walk from this property, while the Edmonton City Centre (mall) is about 7 minutes away, on foot. The Edmonton International Airport (YEG) is a 40 minute drive away (walking and driving time estimates: Google Maps).
Guest reviews for this hotel described mostly positive experiences, among the reviews used for this analysis.
The staff were described as friendly, attentive, and professional by many reviewers. One guest said that a front desk agent went "above and beyond" when he opened the gift shop, after hours, to supply cold medication. Another reviewer described the customer service as "exceptional", while one guest found the staff to be "genuinely" caring.
Many reviewers complimented the hotel, in general, for its architecture and furnishings. One guest described the hotel's appearance as "elegant". A few reviewers also described the views of the Saskatchewan River valley from the hotel and guest rooms as pleasant, while one guest called the views "unparalleled".
Several guests thought that their rooms were clean, well-maintained, quiet, and spacious. A couple of reviewers also specifically mentioned that their beds were comfortable.
The location was found, by several reviewers, to be convenient for accessing downtown attractions and business offices on foot.
The food quality, served at the on-site dining options, was also complimented by several guests.
A few reviewers also mentioned finding the well-equipped fitness centre, pool, hot tub, and in-room Keurig coffeemakers to be value added features. Many reviewers indicated that they would stay at this property again in the future, or that they would recommend this hotel to others.
Complaints were rare among the reviews used for this analysis, however, there were a couple of common concerns.
A couple of guests thought that the Internet fee ($14.65 per 24 hours) was expensive. These guests also described the wireless Internet service as unreliable.
A few reviewers complained about the price of valet parking and room service. A few guests also mentioned that certain fees, such as wireless Internet and parking, should be included in the room rate.
A couple of guests thought that the on-site food and beverage service could be improved by updating the menu and the cocktail selection.
gave this hotel an average score of 4.5 out of 5.0, with 93% of 44 guests recommending the property.
TripAdvisor.ca ranked this hotel #8 out of 85 properties in Edmonton, based on 158 guest reviews.
Hotels.com gave this property an average score of 4.3 out of 5.0, from 41 reviews.