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Sands Inn & Suites Edmonton

5.4 | Mediocre
MAP

Edmonton hotel near Rexall Place with well-liked restaurant & free parking but mixed reviews

Pros
  • Free Wi-Fi, free parking
  • Numerous guests praised the hotel's friendly and accommodating staff
  • The hotel's rates were found to be inexpensive and reasonable by several lodgers
  • Several reviewers enjoyed the quality and value of the on-site restaurant
  • The hotel's rooms were described as clean and well equipped by some travellers
Cons
  • Some guests reported worn rooms, poor Wi-Fi and broken air conditioning in their rooms
  • Noise transfer was reported by a few reviewers
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Feb 14, 2015
Overview
Located just off Yellowhead Highway and about a 10-minute drive from Edmonton's city centre, the Sands Hotel is geared towards business or vacation travellers who require a hotel with meeting/banquet space, easy highway access and on-site dining.

Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a microwave, a mini-fridge, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a jetted tub are also available and the hotel is wheelchair accessible. Both smoking and non-smoking rooms are available.

Hotel amenities include meeting/banquet facilities, a business centre, laundry services, a lounge/games room, packed lunches, free parking and an on-site restaurant that is open for breakfast, lunch and dinner daily. Pets are permitted for an additional $20 per room, per day, plus a $20 deposit per stay. The on-site lounge has karaoke on Fridays and live entertainment on Saturdays.

Rexall Place Arena can be found about a 2-minute drive from the hotel, while the West Edmonton Mall is a 25-minute drive away. Edmonton Expo Centre is roughly 4 minutes away by car and Edmonton International Airport (YEG) is a 30-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $20/room/day + $20 deposit/stay, wheelchair accessible. (Call Date: October 22, 2013)
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The Good
Guest reviews consulted for this analysis showed positive responses towards the hotel's staff, rates, restaurant and rooms.

Numerous reviewers praised the hotel's staff, characterizing them as professional, friendly and accommodating. One patron remarked, "We had nothing but excellent service from the staff at the front desk, housekeeping and the staff in the restaurant. They always would say "hello" and "how was your day?".

The hotel's rates were enjoyed by several guests, who described them as reasonable, inexpensive and cheap.

Several lodgers enjoyed the hotel's restaurant. They described it as excellent and tasty, with efficient service and reasonable prices.

The hotel's accommodations were complimented by some travellers. They found their rooms to be clean, quiet, spacious and well equipped, with comfortable beds. Some reviewers were disappointed with their lodgings, however (see below).
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The Bad
Guest critiques sourced for this review showed negative responses towards the hotel's rooms and noise transfer.

Although some guests were pleased with their clean and comfortable rooms, some reviewers were disappointed with their accommodations. They reported poor Wi-Fi signals, broken air-conditioning units, dated decor, worn fixtures and carpets, small-sized rooms and uncomfortable beds.

A few lodgers complained of noise disturbances during their stay. They reported traffic noise in rooms facing the highway, as well as guest noise and door slamming in the hallways.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 6.9 out of 10 from 67 reviews.

Expedia.ca guest reviews rated the hotel 2.5 out of 5 with a 59% recommendation rate from 39 reviews.

TripAdvisor.com guest reviews ranked the hotel #66 of 88 Edmonton hotels with an average rating of 3 out of 5 from 22 reviews.

The author called the hotel on October 22, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.4
Mediocre
#
69 / out of 71
hotels in Edmonton

Rated 5.4/10 based on 368 reviews

Ranked #69 out of 71 hotels in Edmonton

368
Map Marker Sands Inn & Suites Edmonton
12340 Fort Road NW, Edmonton, AB