The Rosslyn Inn and Suites is located on 97th Street in north Edmonton, Alberta. This hotel is amidst a commercial destination in a residential area of the city. This hotel is part of the Rosslyn Shopping Centre complex, which features amenities such as a drug store, nail salon, spa, and liquor store. There is also a Starbucks and Sobeys grocery store within the same parking lot. The Northgate Centre (shopping mall) and a public transit station are across the street from the hotel.
This hotel is 100% smoke-free and offers 93 rooms. All units include free turn-down service (with chocolates, bottled water and granola bars), free wireless Internet, free weekday newspapers, irons and ironing boards, coffee makers, and mini-fridges. The jacuzzi suite also includes a jacuzzi tub, electric fireplace, and bathrobes. The executive suite includes the standard amenities as well as a microwave, separate living area, and dinnerware. The Family suite includes the standard amenities, plus a separate children's room with bunk beds.
On-site parking is free. This is a pet-friendly hotel and allows a maximum of 2 pets per room, restricted to cats and dogs under 50lbs. The fee for 1 pet is $20 per night, while the fee for 2 pets is $30 per night.
The on-site Prospector's Gaming Room and Lounge serves food and beverages and offers VLTs, Keno, and off-track horse betting. The restaurant on site, The Canyon Grill and Lounge, serves breakfast, lunch, and dinner. This restaurant opens at 6:00am Monday - Saturday and at 7:00am on Sundays and holidays.
This hotel has a fitness room on site, which provides guests with complimentary towels and chilled bottled water.
This hotel is in the north area of the city and downtown attractions such as the Edmonton City Centre (mall), Art Gallery of Alberta, and Shaw Conference Centre (exhibitions and concerts), are about a 15 minute drive south of this property. Rexall Place (home of the NHL's Edmonton Oilers) and Commonwealth Stadium (home of the CFL's Edmonton Eskimos) are about a 10 minute drive away (driving time estimates: Google Maps).
Most reviewers (among the reviews used for this analysis) described their rooms as clean, well-maintained, and quiet. A few guests also specifically mentioned that their guest room bathrooms were clean. A couple of reviews said that their rooms appeared to be recently renovated. Many guests also described their beds as comfortable.
The food quality at the on-site restaurant, The Canyon Grill and Lounge, was complimented by several guests. Reviewers also described the service as prompt and attentive and the menu prices as reasonable.
Several reviewers thought that the location of this hotel, within the Rosslyn Shopping Centre complex, was convenient because it provided access to many amenities. Guests found a coffee shop, grocery store, liquor store, and retail shopping, all within walking distance of the property. A few reviewers, who stayed at this hotel to attend hockey tournaments, found the property convenient for accessing local hockey arenas.
Many reviewers mentioned that they were impressed by the quality of the items they received with the complimentary turn-down service (bottled water, chocolates, and granola bars). Several guests indicated that they would recommend this hotel to others or that they were likely to stay at this property again in the future.
There were a few common concerns described by guests, among the reviews used for this analysis.
Several guests were disappointed by their interactions with the front desk agents. A couple of reviewers described the staff as rude, while a couple of other guests described the agents as disinterested. One reviewer described being frustrated when a front desk agent ignored his request to call a cab for him.
A few reviewers described instances when they were unable to get hot water in their shower and a few guests requested to change rooms after discovering unpleasant odours in their assigned guest rooms. A couple of reviewers also described the carpeting in their rooms as stained and in need of replacing.
A few guests thought that this hotel did not offer good value for the money they spent.
ranked this hotel #68 out of 85 properties in Edmonton. This hotel received an average of 3 out of 5 points from 34 reviews.Hotels.com
gave this hotel an average score of 4.0 out of 5.0, based on 23 guest reviews.
CanadianHotelGuide.com gave this hotel an average score of 6.8 out of 10, from 44 guest reviews.