Canadian Hotel Guide - Guide to Hotels in Toronto, Ontario, Canada

Home Hotels by Province Hotels by Major City Reservation Review / Edit Help About Us Book Online or Call 1-800-359-6279
Navigate: Home > Alberta Hotels > Edmonton Hotels > Rosslyn Inn and Suites

Rosslyn Inn and Suites

Rosslyn Inn and Suites is a 3 star hotel in Edmonton, Alberta, Canada 13620 - 97th Street, Edmonton, AB, Canada
Estimated Price
$134
CAD
Photo 1 - Rosslyn Inn and Suites, 13620 - 97th Street, Edmonton, AB, Canada Show All Photos
North end property, complimented by guests for clean rooms, but concerns about customer service
Pros 
  • Free parking, free wireless Internet, free newspapers, and free turn-down service
  • Many guests described their rooms as clean and quiet
  • Many reviewers found their beds to be comfortable
  • Several guests said that they would recommend this hotel to others
  • Several reviewers complimented the food quality and service at the on-site restaurant
Cons 
  • Several guests thought that the customer service could use improvement
  • A few guests described unpleasant odours in their rooms
  • A few reviewers complained about a lack of hot water in their rooms

Other Hotels in the Area
Chateau Nova Hotel & Suites (3.8 km)
Coliseum Inn (4.0 km)
Ramada Conference Centre (4.0 km)
BEST WESTERN PLUS City Centre Inn (4.1 km)
Eastglen Inn (4.2 km)
Holiday Inn Express Hotel & Suites North Edmonton (5.2 km)
Sutton Place Hotel Edmonton (5.9 km)
Delta Edmonton Centre Suite Hotel (6.0 km)
Yellowhead Inn Edmonton (6.1 km)
The Westin Edmonton (6.2 km)
Coast Edmonton Plaza Hotel (6.3 km)
Courtyard Edmonton Downtown (6.3 km)

This Hotel is Near...
Jasper Avenue, Edmonton (6.2 km)

Related Sites:

 You should let others know this page is helpful by clicking the +1 button

Book Online! Check Rooms & Rates

Check-in:
Check-out:
Rooms:1 Adults:2 Kids:0
Number of Rooms:
Number of Adults: (per room)
Number of Children: (per room)

Cancel

Tip: Book online! It's faster than by phone, and 100% secure.


Editor's Analysis
Updated on Jun 26, 2012
Overview
The Rosslyn Inn and Suites is located on 97th Street in north Edmonton, Alberta. This hotel is amidst a commercial destination in a residential area of the city. This hotel is part of the Rosslyn Shopping Centre complex, which features amenities such as a drug store, nail salon, spa, and liquor store. There is also a Starbucks and Sobeys grocery store within the same parking lot. The Northgate Centre (shopping mall) and a public transit station are across the street from the hotel. 

This hotel is 100% smoke-free and offers 93 rooms. All units include free turn-down service (with chocolates, bottled water and granola bars), free wireless Internet, free weekday newspapers, irons and ironing boards, coffee makers, and mini-fridges. The jacuzzi suite also includes a jacuzzi tub, electric fireplace, and bathrobes. The executive suite includes the standard amenities as well as a microwave, separate living area, and dinnerware. The Family suite includes the standard amenities, plus a separate children's room with bunk beds.

On-site parking is free. This is a pet-friendly hotel and allows a maximum of 2 pets per room, restricted to cats and dogs under 50lbs. The fee for 1 pet is $20 per night, while the fee for 2 pets is $30 per night.

The on-site Prospector's Gaming Room and Lounge serves food and beverages and offers VLTs, Keno, and off-track horse betting. The restaurant on site, The Canyon Grill and Lounge, serves breakfast, lunch, and dinner. This restaurant opens at 6:00am Monday - Saturday and at 7:00am on Sundays and holidays. 

This hotel has a fitness room on site, which provides guests with complimentary towels and chilled bottled water. 

This hotel is in the north area of the city and downtown attractions such as the Edmonton City Centre (mall), Art Gallery of Alberta, and Shaw Conference Centre (exhibitions and concerts), are about a 15 minute drive south of this property. Rexall Place (home of the NHL's Edmonton Oilers) and Commonwealth Stadium (home of the CFL's Edmonton Eskimos) are about a 10 minute drive away (driving time estimates: Google Maps).
The Good
Most reviewers (among the reviews used for this analysis) described their rooms as clean, well-maintained, and quiet. A few guests also specifically mentioned that their guest room bathrooms were clean. A couple of reviews said that their rooms appeared to be recently renovated. Many guests also described their beds as comfortable.

The food quality at the on-site restaurant, The Canyon Grill and Lounge, was complimented by several guests. Reviewers also described the service as prompt and attentive and the menu prices as reasonable. 

Several reviewers thought that the location of this hotel, within the Rosslyn Shopping Centre complex, was convenient because it provided access to many amenities. Guests found a coffee shop, grocery store, liquor store, and retail shopping, all within walking distance of the property. A few reviewers, who stayed at this hotel to attend hockey tournaments, found the property convenient for accessing local hockey arenas. 

Many reviewers mentioned that they were impressed by the quality of the items they received with the complimentary turn-down service (bottled water, chocolates, and granola bars). Several guests indicated that they would recommend this hotel to others or that they were likely to stay at this property again in the future.

The Bad
There were a few common concerns described by guests, among the reviews used for this analysis. 

Several guests were disappointed by their interactions with the front desk agents. A couple of reviewers described the staff as rude, while a couple of other guests described the agents as disinterested. One reviewer described being frustrated when a front desk agent ignored his request to call a cab for him.

A few reviewers described instances when they were unable to get hot water in their shower and a few guests requested to change rooms after discovering unpleasant odours in their assigned guest rooms. A couple of reviewers also described the carpeting in their rooms as stained and in need of replacing. 

A few guests thought that this hotel did not offer good value for the money they spent.
TripAdvisor.com ranked this hotel #68 out of 85 properties in Edmonton. This hotel received an average of 3 out of 5 points from 34 reviews.

Hotels.com gave this hotel an average score of 4.0 out of 5.0, based on 23 guest reviews.

CanadianHotelGuide.com gave this hotel an average score of 6.8 out of 10, from 44 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews

7.0
Good

#47 out of 62
Guest Rating Explained
Rating: 7.0 / 10 Details

No. of guest reviews: 68
Guest Recommended: Yes
Guest Ranking Explained

Rosslyn Inn and Suites is #47 out of 62 hotels in Edmonton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Sharon l from Cranbrook, BC CA rated Rosslyn Inn and Suites 8 out of 10 on December 19, 2010 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Rosslyn Inn and Suites 10 out of 10 on July 18, 2010 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.

Hotel Address: 13620 - 97th Street, Edmonton, AB, Canada

Overview & Amenities


Rosslyn Inn and Suites

Amenities
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Desk
  • Salon
  • Internet Connection (wireless)
  • Shower
  • Games Available
  • Luggage Storage
  • Vending Machines
  • Family Room
  • Self Laundry
  • Free Parking
  • Fireplace

 You should let others know this page is helpful by clicking the +1 button




Nearby Cities
Saint Albert (10.5 km)
Sherwood Park (14.7 km)
Nisku (23.4 km)
LeDuc (25.9 km)
Fort Saskatchewan (28.2 km)

Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

Copyright © 2002-2013 The Canadian Hotel Guide. All rights reserved. | Terms of Use | Privacy Policy | Photo Credits | Email Us | Last Published 05.27.2013
Just in case you were wondering...
The hotel you clicked through to is now known as: Rosslyn Inn and Suites