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Guest Reviews
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6.2
Fair
#38 out of 46
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Guest Rating Explained
Rating: 6.2 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.5 |
| Cleanliness: |
6.7 |
| Location: |
7.8 |
| Comfort: |
5.9 |
| Service: |
6.2 |
| Value: |
6.3 |
Details
No. of guest ratings: 21
Guest Recommended: Mixed
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Popularity Ranking Explained
Rating: #38 out of 46 hotels in Edmonton ranked by guests.
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Terry from Maidstone, SK CA stayed on June 18, 2006
"I definitely plan to stay at this Ramada Hotel next time we stay in Edmonton. We have young children and the waterpark was really great. The service was friendly, and they were helpful with any questions we had. Our room was plesant and clean, and it was nice to have a balcony to sit and visit on after children went to sleep. The price was average compared to other hotels around the city, and it has a generally central location. We were able to get everywhere we wanted to go without any trouble. I would recomend this hotel to any family travelling to Edmonton!"
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Jeffrey from Chestermere, AB CA stayed on June 17, 2006
"Don't use the vending machines in the hotel. They take your money and don't dispence product and also don't return your money. Pillows are due for replacement so bring your own.
Has a nice balcony and usually a nice view on the upper floors."
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Anonymous guest from Calgary, AB CA stayed on June 11, 2006
"An older hotel that needs to be updated. Felt like we were staying in something from the 70's. Rooms were small with no frills. Fairly clean but really needs to be spruced up. Could of stayed in something more modern just down the street for the same price or less."
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Adrianus from Saskatoon, SK CA stayed on May 13, 2006
"The thing that was really bad that there was NO internet access at all not even in the lobby.. very poor, had to check my mail somewhere else while i thought I could work there. dirty night stands with kinda iffy substances on it."
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Luc from Mtl, PQ CA stayed on May 04, 2006
"old rooms,,,,bad temperature control in rooms,,,NO WIRELESS OR HIGH SPEED INTERNET WITH CABLE ACCESS,,,"
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Anonymous guest from Calgary, AB CA stayed on April 23, 2006
"The Hotel itself is in an alright location in Edmonton. The customer service skills at the front desk; including management, are very poor. They are not welcoming at all and smiles are non existent. In the hospitality industry, travellers deserve more.
The cleanliness of the room itself was OK; however, the blankets are thin and seem old. The bead spreads could definitly use some cleaning.
In comparison to the treatment I have received in the past from other hotels, the Ramada Waterpark needs some help."
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Anonymous guest from Cochrane, AB CA stayed on February 20, 2006
"The access to the water park made the stay worthwhile."
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Susan from Redman, AB CA stayed on December 06, 2005
"I was discouraged that there was only 1 usable electrical outlet outside of the bathroom and it wasn't close to a mirror. We needed a bottle opener and called for someone to bring on and they said we needed to go to the lounge for the bottle opener. Once we were there, we were not waited on immediately. We were named "Customer of the Day", that was nice, but also seemed like everyone else at the hotel was named the same."
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Chad from Calgary, AB CA stayed on August 07, 2005
"When it came for checkout at 11 am on Sunday there was a huge line and only one customer service rep at the counter to check everyone out. We waited for a good 30-45 minutes before we could check out. Other than that we loved our stay and had a great time.
Thank you."
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Sandra from Regina, SK CA stayed on August 01, 2005
"Looks like the hotel needs a face lift.
The light on the sign outside wasn't on so we almost missed it.
Location is great."
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Joe from Shomberg, ON CA stayed on July 21, 2005
"I LOVED the waterslide!!!!"
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Anonymous guest from Calgary, AB CA stayed on July 10, 2005
"Front desk people were rude and not understanding at all! I stayed here for 3 nights and there were yellow stains (which looked like pee) on the bed covers, we're not sure what it was but we kept on putting the covers on the floor and notified the people at the front desk (but they did nothing about it!) In addition we were hoping room service would notice that the covers are on the dirty floor and so they would automatically replace it with clean ones but they never did because we got the same covers placed back on our bed night after night. We were there for a wedding so we were barely at the hotel, and just went back to it late at night to go to bed, but by that time we didnt want to wait around for them to come to our room because we were very tired so we would just put the bed cover in the corner of the room. Also there were grapes and popcorn on the side of one bed that room service kept on missing to pick up, so they clearly do not vacume the floor often! Owner/manager was completely rude, and did absolutely nothing (like take some money off since we were completely not satisfied). This place was not worth what we payed for at all."
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Larry from Cambridge, ON CA stayed on June 16, 2005
"no heat in room
staff unable to find heater so had to sleep with sweater and socks on all night"
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Olu from Calgary, CA stayed on May 30, 2005
"I thought it was overpriced. With no fridge and basic cable TV. There was no standard decaf coffee option or a frontdesk offer to supplement personal toliletry.
An exit door was locked with not notice so one would go through the embarassment of trying to open a locked door.
Not good value for the money"
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Overview & Amenities
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This Ramada is approximately eight miles from West Edmonton Mall and 20 miles from Edmonton International Airport.
Ramada has an indoor waterpark with hot tub, kids' pool, and two large waterslides. The hotel also has a restaurant and lounge, and room service is available. The inn also offers express checkout, safety deposit box, 24-hour front desk service, free parking, exercise facilities, and laundry/valet services.
All rooms have clock radios, coffeemakers, hairdryers, irons, voicemail, modem lines, and cable TV.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
atm/cash machine banquet facility
conference room elevators
executive/club floors
gym other than existing health club
handicap facilities ice/vending machines
indoor pool jacuzzi bath tub
laundromat lounge
meeting room non-smoking rooms
restaurant rooms w/ balcony
whirlpool
chargeable facilities -
fitness center
parking facilities -
disabled parking
free parking
outdoor parking
truck/rv parking
valet parking
public area facilities -
wireless data connection complimentary
additional onsite facilities -
cable television, pool, hot tub and childrens wading
pool, 2 giant water slides,all rooms with coffee
maker,hairdryers, iron/boards,work desk area with
business supplies and voice mail,complimentary morning
newspaper -national post-,and some rooms with balcony.
microwaves and fridge available upon request at check
in fees apply - rollaways available upon request fees
appy. on site smittys restaurant serving breakfast,
lunch and dinner -free parking, free high speed
wireless internet
off-site facilities -
general facilities -
bank casino
golf course night club
pharmacy
additional offsite facilities -
movies theaters, horse racing, casinos nearby,
shopping, hair salon
meeting and convention facilities -
total nbr of meeting rooms - 8
total measurement, all rooms - 7000 sq ft
total meeting room capacity - 110
capacity of largest meeting room - 250
measurement of largest meeting room - 3745 sq ft
capacity of smallest meeting room - 10
measurement of smallest meeting room - 270 sq ft
meeting and convention facility text -
for information and/or reservations please contact the
property direct.
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Attraction Info
Dining Info
Recreation Info
On-site recreation -
exercising fine dining
swimming universal gym
Onsite recreational activities -
swimming pool, hot tub, water slides
Off-site recreation -
amusement park baseball
billiards/snooker bowling
fine dining gambling
golfing horse racing
horseback riding jogging
museum/gallery viewing night clubs
shopping soccer
sports events theater
water sports
Offsite recreational activities -
movie theaters, bowling, casinos nearby, hockey, ice
skating
Room Type Descriptions
Nbr of suites - 8
nbr of non-smoking rooms - 72
nbr of rooms for physically-challenged guests - 2
general description, all rooms cable tv, hairdryers,
clock radios, pay per view movies, high speed wireless
internet, 27 color tv, voice mail, dataports, message
alert, coffee/tea maker, air conditioning, iron/ironing
board. there is a charge for local calls. during your
stay we are sure that you will find that one of our rooms
will satisfy your corporate requirements or leisure
needs. we have various room types available for you to
choose from.
room amenities for all rooms -
room amenities -
air conditioning / am/fm alarm clock / balcony /
coffee/tea maker / desk / free newspaper / hairdryer /
iron/ironing board / jacuzzi bath tub / remote control
tv / sleeper couch/sofabed
room amenities for handicap rooms -
wheelchair accessible
a1q -
max occupancy - 3
max nbr of rollaways - 0
room description -
smoking room with one queen bed balcony, coffee maker,
hairdryer iron/board, voice mail, dataport
a2q -
max occupancy - 5
max nbr of rollaways - 0
room description -
smoking room with 2 queen beds balcony, coffee maker,
hair dryer iron/board, voice mail, dataport
n1q -
max occupancy - 3
max nbr of rollaways - 0
room description -
nonsmoking room with 1 queen bed balcony, coffee
maker, hair dryer iron/board, voice mail, dataport
n2q -
max occupancy - 5
max nbr of rollaways - 0
room description -
nonsmoking room with 2 queen beds balcony, coffee
maker, hair dryer iron/board, voice mail, dataport
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Booking Information
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The hotel you have selected -- Ramada Inn & Water Park Edmonton South -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Ramada Inn & Water Park Edmonton South through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Ramada Inn & Water Park Edmonton South computer reservation system in Edmonton, Alberta.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Ramada Inn & Water Park Edmonton South. For your comfort and peace of mind, you may even.
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