The Ramada Conference Centre is located on the Kingsway in Edmonton, Alberta. This hotel is located within a 3 minute drive from the Yellowhead Trail (Trans-Canada Highway 16) and is across the street from the Edmonton City Centre Airport (private plane service and aviation museum).
This hotel has 428 rooms and offers smoking and non-smoking accommodations. All units include free wireless Internet, free local calls, free newspapers, televisions with pay-per-view movies, telephones, air conditioning, alarm clocks, hair dryers, irons and ironing boards, desks with ergonomic chairs, coffee makers, and iPod docking stations. Business class rooms are also equipped with microwaves and mini-fridges.
This hotel is pet-friendly and charges a $25 fee for the first night and $10 for each additional night (maximum of 2 pets per room). Free parking for cars and over-sized vehicles is available on site.
There are multiple on-site dining options at this property: BotaniCa restaurant, Arbour Lounge, Locker Room Sports Bar, and room service. The BotaniCa restaurant serves breakfast, lunch, and dinner (including a daily breakfast buffet and a Sunday brunch buffet). The hours of operation are 6:30am - 10:00pm daily and private dining rooms are also available. The Arbour Lounge is open, daily, from 5:00pm - 12:30am. The Locker Room Sports Bar is available for private bookings only. In-room dining is offered during BotaniCa restaurant hours.
Other on-site amenities include: 24-hour business centre, 24-hour fitness centre, ATM, guest coin-operated laundry, hair salon, spa, and a Thrifty Car Rental location. This hotel also has 30,000 square feet of meeting space.
This hotel is about a 40 minute drive from the Edmonton International Airport (YEG). Shuttle service to and from this airport is available and should be pre-arranged through Edmonton Sky Shuttle (the shuttle will only stop at the hotel when service has been requested/pre-booked). This shuttle service costs $18 for a one-way trip or $30 round-trip.
This hotel is within a 10 minute drive to both Commonwealth Stadium (home of the CFL's Edmonton Eskimos) and Rexall Place (home of the NHL's Edmonton Oilers). The Edmonton City Centre (downtown shopping, dining, and entertainment destination) is about a 10 minute drive south of this hotel (driving time estimates: Google Maps).
The most complimented aspect of this property, among the reviews used for this analysis, was the customer service.
The front desk agents were frequently described as friendly and helpful. One guest, who needed to change rooms after unexpectedly extending her stay, mentioned that she was impressed when a staff member offered to help her pack and move her luggage to the new room.
Several guests found their rooms to be clean, and a couple of reviewers specifically added that their beds were comfortable. A few guests also described the lobby as clean and well-appointed.
The proximity of the hotel to the City Centre Airport and area hospital was complimented by a few reviewers.
A few guests thought that the hotel offered good value for the money they spent. The reliable wireless Internet, LCD televisions (in select rooms), and balconies (in select rooms) were all mentioned as value added features.
Many guests described this property as appearing run-down. Reviewers expressed concerns about dated furniture, stained carpeting, peeling paint, old bathroom fixtures, and non-functioning individual climate control equipment.
Reviewers also frequently complained about a lack of soundproofing in the rooms. Some guests were disturbed by slamming doors in the halls, talking and televisions in neighbouring rooms, and plumbing sounds from nearby units. A few reviewers also noted that the headboards were loosely attached to the bed frames and caused a disturbance when they banged against the wall. Several other guests complained about aircraft noise from the nearby airport.
Some reviewers complained about the in-room dining. A couple of guests complained about the poor food quality, while a couple of other reviewers thought that the menu prices were expensive. One guest who was staying at the hotel as part of a Workers Compensation Board claim mentioned that the room service charges exceeded her per diem budget.
A couple of guests also complained about an overpowering odour of air freshener in the hallways and guest rooms.
ranked this hotel #63 out of 84 properties in Edmonton, from 144 guest reviews.
CanadianHotelGuide.com gave this hotel an average score of 6.1 out of 10, based on 183 reviews.
Booking.com gave this hotel an average score of 7.2 out of 10, from 51 guest reviews.