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Radisson Edmonton South

Radisson Edmonton South is a 3 star hotel in Edmonton, Alberta, Canada 4440 Gateway Boulevard, Edmonton, AB, Canada
Estimated Price
$137
CAD
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Guest Reviews
Amenities
Booking Information

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Recommended by guests for clean and spacious rooms, friendly service, and easy access to highways

Pros
  • Free wireless Internet, free local calls, and free underground heated parking
  • Many guests described their rooms as clean, spacious, and well-appointed
  • Many reviewers found this hotel conveniently located for accessing major highways
  • Several guests found the staff to be friendly and helpful
  • Several reviewers stated that they were likely to stay at this hotel again in the future
Cons
  • A few guests complained about the food quality and high prices at the on-site restaurant
  • A few reviewers found the adjustable beds to be uncomfortable
  • A couple of guests complained that the height restriction for the underground parking was too low for SUV-sized vehicles

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Editor's Analysis
Updated on Jun 19, 2012
Overview
The Radisson Edmonton South is located on Gateway Boulevard and is a 2 minute drive from the nearest Calgary Trail (Highway 2) interchange.

This hotel offers both smoking and non-smoking accommodations and has 235 units comprised of rooms and suites. All units include 42" flat-screen televisions, mini-fridges, free local calls, free wireless Internet access, individual climate control, desks with ergonomic chairs, free in-room coffee and tea, free newspapers, and telephones with voicemail. Free underground heated parking is available on site. This hotel is pet-friendly and charges $10 per night.

There are multiple on-site dining options at this property. The Atrium restaurant serves a breakfast buffet on Monday - Saturday from 6:30am - 10:00am and a Sunday brunch from 9:00am - 2:00pm. A lunch buffet is served on weekdays from 11:30am - 1:30pm. On Saturdays this restaurant serves a prime rib and seafood buffet from 5:30pm - 9:30pm and on Sundays an a la carte dinner is served from 5:30pm - 9:30pm. The Lion's Head Pub is a sports pub and is open for lunch on Monday - Thursday from 11:30am - 1:30pm. Lunch and supper service is available on Fridays and Saturdays from 11:30am - 2:30am. This pub is also open on Sundays from 11:30am - 12:00am (or 10:30am - 12:00am during the NFL season). Room service is available, daily, from 6:30am - 12:00am.

Other on-site amenities include 17 meeting rooms, fitness centre, indoor running track, indoor pool, spa, steam room, same-day dry-cleaning service (extra fee applies), and a gift shop.

The Southgate Shopping Centre (retail shopping and restaurants) is a 6 minute drive from this hotel. The West Edmonton Mall is about a 20 minute drive, west along Whitemud Drive, from this property. The West Edmonton Mall features retail shopping, restaurants, an indoor water park, an indoor theme park, a seal lion aquarium, and an ice skating rink. The Edmonton International Airport is a 25 minute drive south of this hotel, along Calgary Trail (driving time estimates: Google Maps). 
The Good
Of the reviews used for this analysis, positive experiences outnumbered negative experiences.

Many guests described their rooms as clean and spacious, with one reviewer saying that they were "disappointed [they] did not spend more time in the room". Many reviewers also found their rooms to be well-appointed with modern furniture and several guests described their rooms as quiet.

Many guests thought the location of this hotel was convenient for accessing major highways, such as Highway 2 and Highway 14.

The front desk staff were frequently complimented for their friendly and helpful service. Guests described the check-in and check-out processes as efficient. One guest said that the staff "really understand customer service and genuinely seem to enjoy their jobs", while another reviewer was impressed when a front desk agent volunteered to look after her dog while she was away from the hotel.

The fitness facility (which was described as well-equipped by a few guests), indoor pool, in-room air conditioning, and free underground parking, were considered to be value added features by several reviewers. Several guests also noted that they would recommend this property to others or said that they would be likely to stay at this hotel again in the future.

The Bad
As mentioned above, positive reviews outnumbered negative reviews, of those used for this analysis. However, there were a few common concerns expressed.

A few guests were disappointed by their experience at the on-site restaurant. A couple of guests found the menu prices expensive, while a couple of other reviewers found the food quality to be poor. One reviewer recommended dining at one of the several nearby restaurants instead.

The adjustable beds in the guest rooms were described as uncomfortable by a few reviewers. A couple of guests thought that the bathroom fixtures should be updated.

A couple of reviewers were unable to take advantage of the underground parking because their SUV-sized vehicles exceeded the height restriction.
Expedia.ca gave this hotel an average score of 4.1 out of 5.0, with 88% of 186 guests recommending the property.

TripAdvisor.com ranked this hotel #14 out of 84 properties in Edmonton, based on 138 reviews.

Hotels.com gave this hotel an average score of 4.2 out of 5.0, from 91 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.3
Very Good
Guest Rating Explained
Rating: 8.3 / 10 Details

No. of guest reviews: 413
Guest Recommended: Yes
Guest Ranking Explained

Radisson Edmonton South is #18 out of 67 hotels in Edmonton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Wade from Saskatoon, SK CA rated Radisson Edmonton South 8 out of 10 on December 31, 2011 Verified Guest Hotel Review

"Did not appreciate the adjustable beds and would have preferred a non-adjustable mattress. Did like the open atrium area. The restaurant menu needs upgrade. The rooms were very nice large size."
Hotel review by guest is Positive
Wendy from Airdrie, CA rated Radisson Edmonton South 8 out of 10 on November 28, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Cali, CO rated Radisson Edmonton South 10 out of 10 on October 10, 2010 Verified Guest Hotel Review

"Excellent"
"I made the reservation online and received a very good deal; specially since we had the AMA card. The guy at the reception was very prompt, friendly and helpful, making sure we made the best out of our stay (the swimming pool, spa, the pub, the a la carte breakfast and thanksgiving brunch buffet). The Hotel is nicely decorated with an inner garden and beautiful avant garde art :)"
Show older reviews
Hotel review by guest is Positive
Verified Guest from Grimshaw, AB CA rated Radisson Edmonton South 8 out of 10 on August 23, 2009 Verified Guest Hotel Review

"The hotel was great."
Hotel review by guest is Negative
Sharon from Calgary, AB CA rated Radisson Edmonton South 5 out of 10 on May 28, 2006 Verified Guest Hotel Review

"Our room was given to someone else just after we were in it. Two girls had a key and walked in. they has been assigned to the same room. Had a steak sandwich through room service. dialed 2 and after about 25 rings still never got an answer so called back, same thing happened. Called the front desk and the put me through, the phone was finally answered after about 10 rings. The dog enjoyed the steak as it was too tough and hand too much grisel for me to eat. VERY BAD"
Hotel review by guest is Positive
Verified Guest from Winnipeg, MB CA rated Radisson Edmonton South 8 out of 10 on July 30, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Prince Albert, SK CA rated Radisson Edmonton South 8 out of 10 on July 10, 2005 Verified Guest Hotel Review

"I thought the swimming pool could have been cleaner."
Hotel review by guest is Positive
Paul from Cold Lake, AB CA rated Radisson Edmonton South 8 out of 10 on May 15, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Karen from Winnipeg, ON US rated Radisson Edmonton South 9 out of 10 on October 25, 2004 Verified Guest Hotel Review

"I was very pleased with the space in the room, the availability of high speed internet, all the little extras. I would choose to stay in another coast hotel, as long as price was comparable, over any other hotel for my next stay."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Golf Course (nearby)
  • Squash Courts
  • Billiards
  • Dart Board
  • Photocopier
  • Ballroom
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Exhibit Space
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Bathtub/Shower Combination
  • Grab bars in bathroom
  • Pool Indoor
  • Pub
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Ice Machine
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry

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8.3
Very Good

#18 out of 67 hotels in Edmonton city based on 413 guest reviews

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