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Metterra Hotel on Whyte

8.9 | Very Good
MAP

Highly praised Edmonton hotel with jacuzzi suites, spa showers and well-liked freebies

Pros
  • Free amenities: Wi-Fi, hot buffet breakfast, valet or self parking, wine tastings, all day beverages and fruit, local calls
  • Many guests described their rooms as modern, stylish, spacious and clean
  • Many reviewers found the front desk agents to be friendly and efficient
  • Many guests found the location convenient for accessing shopping, dining, and entertainment venues on foot
  • Many guests loved the free breakfast and wine and cheese tastings
  • Free valet parking was brilliant, according to guests
Cons
  • Some guests were disturbed in their rooms by street noise
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated May 15, 2015
Overview
Metterra Hotel on Whyte is ideally located to explore Whyte Avenue, a locally renowned destination for boutique shopping, live entertainment, dining and outdoor festivals. This hotel also provides nearby access to the Saskatchewan River trail system and Mill Creek Ravine trail.

All 98 rooms at this property include free Wi-Fi, free local calls, telephones with voice mail, irons and ironing boards, windows that open, air conditioning, MP3 docking stations, mini-bars, LCD televisions, coffee and tea makers, bathrobes, and hair dryers. Select rooms include jacuzzi tubs, spa showers, balconies, and fireplaces. 

Free valet and self-parking is available at the hotel parking lot located one block away from the property. This hotel is pet-friendly and charges $20 per pet, per night. Guests can arrange for a maximum of 2 pets per room that are each under 40 lbs. 

The Metterra Hospitality Suite offers a pleasant respite from the business or travel day with a cozy lounge area and a balcony overlooking Whyte Avenue. Guests can relax here and enjoy several free daily offerings. The day begins with a free extensive buffet breakfast in the morning which starts bright and early on weekdays at 6:30 am and ends at 9 am and on weekends begins at 7:30 am and ends a little later at 10:30 am . Barista-made beverages, along with fresh fruit are available all day. Then guests are treated to wine and appetizers in the evenings from 5:30 pm to 6:30 pm (excluding Sundays).

Other on-site amenities include a fitness centre, 24-hour business centre, and same-day dry cleaning (extra fee applies). In-room dining is available from nearby restaurants who will deliver right to the guestroom from 5 pm to 11 pm.

There are many dining and shopping venues within a 5-minute walk of this hotel along Whyte Avenue. The downtown area of Edmonton (Shaw Conference Centre and Art Gallery of Alberta) and the Edmonton City Centre (shopping mall) are about an 11-minute drive from this hotel (walking and driving time estimates: Google Maps).   
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The Good
This hotel was very well liked by its guests who provided reviews online, judging from the recent reviews read for this report. Guests seemed to enjoy the hospitable atmosphere created by the free daily offerings of breakfast and wine and cheese tastings. The excitement of being in a clean and well-managed property in such an excellent location was the icing on the cake.

Many guests liked their rooms. They described them as clean, well-maintained, and well-appointed with modern decor. Pillows and beds were also noted for their comfort.

The staff at this hotel were frequently praised for their friendly and efficient service and guests also found them to be knowledgeable and professional. Guests enjoyed the service from the valets who fetched their cars for free, saving them from having to walk down the street for their cars.

The location of this hotel was seen as a big plus. Many reviewers found the location perfect for walking to dining, shopping, and entertainment venues along Whyte Avenue. Guests used words like 'awesome' and 'excellent' to describe this location.

Many reviewers spoke highly of the free breakfast offered. Guests seemed to be very impressed with the selection and the quality of foods offered. The daily free wine and appetizers served were a very big hit with the guests, who seemed to be treated with free and nice quality food and drink throughout the day (including all day fresh fruit and barista-style beverages).

Guests were also impressed by the free valet service and thought other hotels should learn to do the same.

Adding value to the stay were: a well-equipped fitness centre,  in-room Keurig coffee makers, balconies and flat screen televisions. 
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The Bad
There were few common complaints found for this hotel, among the reviews sourced for this analysis. 

Some guests were disturbed in their rooms by noise. A few reviewers found that the central location resulted in late night noise from nearby pub and bar patrons. One guest who seemed familiar with the Edmonton area considered this area of the city to be more noisy than the downtown core of Edmonton.

Other isolated concerns included: inconsistent in-room temperatures, lack of black-out curtains in the guest rooms, and limited space at the hotel entrance for accessing the valet service and for loading or unloading luggage.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 95% of 437 guests recommending the property.

TripAdvisor.com ranked this hotel #3 out of 89 properties in Edmonton and guest ratings were 4.5 out of 5, from 474 guest reviews.




Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.9
Very Good
#
5 / out of 71
hotels in Edmonton

Rated 8.9/10 based on 2124 reviews

Ranked #5 out of 71 hotels in Edmonton

2124
Map Marker Metterra Hotel on Whyte
10454 82 Avenue, Edmonton, AB