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Mayfield Inn and Suites Edmonton

Mayfield Inn and Suites Edmonton is a 3 star hotel in Edmonton, Alberta, Canada 16615 - 109 Avenue, Edmonton, AB, Canada
Estimated Price
$155
CAD
Photo 1 - Mayfield Inn and Suites Edmonton, 16615 - 109 Avenue, Edmonton, AB, Canada Show All Photos
Complimented by guests for service and quality restaurants, but in need of repairs
Pros 
  • Free wireless Internet, free parking, and free local calls
  • The on-site restaurants were complimented by many guests for their service and food quality
  • The staff were described as friendly, helpful, and professional
  • Several guests found the location to be convenient for accessing West Edmonton Mall
  • A few guests said that they were likely to stay at this hotel again in the future
Cons 
  • Many guests thought that the hotel appeared neglected and was in need of repairs
  • A few reviewers complained about unpleasant odours in their rooms

Other Hotels in the Area
Holiday Inn Hotel & Suites West Edmonton (1.2 km)
Super 8 Edmonton West (1.7 km)
Howard Johnson Hotel Edmonton (1.9 km)
Hilton Garden Inn West Edmonton (2.0 km)
Quality Inn West Harvest (2.2 km)
Sandman Hotel West Edmonton (2.2 km)
Executive Royal Inn West Edmonton (2.3 km)
Comfort Inn West Edmonton (2.3 km)
BEST WESTERN Westwood Inn (2.5 km)
Holiday Inn Express Hotel & Suites Edmonton at the Mall (2.5 km)
Days Inn & Suites West Edmonton (2.6 km)
Travelodge - Edmonton West (2.7 km)

This Hotel is Near...
Commonwealth Stadium (8.6 km)
Elk Island National Park (49.9 km)
Glenrose Rehabilitation Hospital (7.3 km)
Jasper Avenue, Edmonton (6.4 km)
Kingsway Mall (6.7 km)
Misericordia Hospital (3.9 km)
Stollery Children's Hospital (6.6 km)
TELUS World of Science-Edmonton (2.7 km)
University of Alberta (6.5 km)
West Edmonton Mall (3.8 km)

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Editor's Analysis
Updated on Jun 25, 2012
Overview
The Mayfield Inn and Suites Edmonton is located on 109 Avenue in Edmonton, Alberta. This hotel is located in a commercial/industrial area in the west end of Edmonton with many big box stores and restaurants within a 5 minute drive of this property.

This hotel has 327 smoke-free units, comprised of rooms and suites. All units include free wireless Internet, free local calls, televisions with pay-per-view movies, desks with chairs, coffee makers, individual climate control, irons and ironing boards, hair dryers, and telephones with voice mail. Select suites feature a combination of the following features: fireplaces, jacuzzi tubs, separate themed children's rooms, two-levels, and kitchenettes. Free on-site parking is available and this hotel is also pet-friendly (extra fee for pets is $35/night, maximum of 2 pets per room).

There are five on-site dining options available at this property: BotaniCa Restaurant, Vic's Steakhouse, Gallery Bar, Mayfield Dinner Theatre, and room service.

BotaniCa specializes in buffet service and is open from 6:30am - 9:30pm on weekdays and 7:00am - 9:30pm on weekends. Vic's Steakhouse serves dinner only and is open Tuesday - Thursday from 5:30pm - 9:00pm, and Friday - Saturday 5:30pm - 10:00pm (closed Sunday and Monday). The Gallery Bar offers food, alcoholic beverages, and a live DJ on Fridays and Saturdays. This bar is open Monday - Thursday, 5:00pm - 12:00am and Friday - Saturday, 5:00pm - 2:00am. The Mayfield Dinner Theatre features performances Tuesday - Sunday, including a Sunday Brunch performance.

This hotel has an on-site athletic club which features an indoor pool, hot tub, steam room, fitness centre, racquetball and squash courts (racquet rental is available), massage and personal training services (at an extra fee).

Other on-site amenities include a hair salon and day spa, banquet and meeting space, 24-hour business centre (equipped with computers, Internet access, and a colour printer), and a gift shop.

This hotel is a 12 minute drive from the West Edmonton Mall attraction, which features retail shopping, restaurants, an indoor theme park, an indoor water park, a sea lion aquarium, an ice skating rink, and several other entertainment venues. This property is also about 20 minutes (by car) west of the downtown area of Edmonton which features the Edmonton City Centre mall, Art Gallery of Alberta, and Shaw Conference Centre (driving time estimates: Google Maps).
The Good
Many guests described the staff as friendly, helpful, and professional. A couple of reviewers also complimented the front desk agents for accommodating late check-outs and early check-ins. One guest found the staff knowledgeable of attractions in the surrounding area, while another reviewer was impressed that the staff, in preparation of his arrival, had turned the lights on in his room.

Several of the on-site restaurants were frequently praised by reviewers. The quality of the food served and the attentive service was complimented at Vic's Steakhouse, BotainCa Restaurant, and the Mayfield Dinner Theatre.

The location of this hotel was found to be convenient, by several guests, for accessing West Edmonton Mall and nearby amenities. 

A few guests described their rooms as spacious and clean. A few reviewers also stated that they were likely to stay at this hotel again in the future or recommend this property to others. 

The Bad
Many guests thought that the hotel appeared old and neglected. Reviewers described dirty carpeting, peeling paint, broken bathroom tiles, burn holes in the furniture, jerky elevators, old televisions, and inconsistent climate control. One guest said that the property had "lost its sparkle" and was in need of renovations.

A few reviewers also complained about unpleasant odours in their room and these guests also mentioned that they requested to change rooms because of the smell. A couple of other guests found the smell of air freshener over-powering in some areas of the property, such as the lobby and hallways.

A few guests complained about noise disturbances. One reviewer said that patrons from a nearby pub could be heard screaming and swearing from his room. Another guest found the in-room air conditioner loud and disruptive, while another reviewer was disturbed in his room by sounds from neighbouring rooms.

A couple of guests mentioned that the hotel property was large and they were frustrated by the lack of signage for directing guests to different amenities within the hotel.
Expedia.ca gave this hotel an average score of 3.5 out of 5.0, with 70% of 135 guests recommending the property.

TripAdvisor.ca ranked this hotel #40 out of 84 properties in Edmonton, from 183 reviews.

Hotels.com gave this hotel an average score of 3.3 out of 5.0, based on 70 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews

6.5
Fair

#56 out of 69
Guest Rating Explained
Rating: 6.5 / 10 Details

No. of guest reviews: 439
Guest Recommended: Yes
Guest Ranking Explained

Mayfield Inn and Suites Edmonton is #56 out of 69 hotels in Edmonton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Lethbridge, AB CA rated Mayfield Inn and Suites Edmonton 9 out of 10 on May 07, 2011 Verified Guest Hotel Review

"The customer service was very attentive and helpful."
Hotel review by guest is Positive
Dave from Red Deer, AB CA rated Mayfield Inn and Suites Edmonton 7 out of 10 on March 19, 2011 Verified Guest Hotel Review

"need better exercise facilities"
"Did not enjoy where the exercise room was located. Seemed to be very dark and old. Seemed to be very distant from the hotel. The hotel itself is very nice."
Hotel review by guest is Positive
Verified Guest from Yellowknife, N CA rated Mayfield Inn and Suites Edmonton 6 out of 10 on August 23, 2010 Verified Guest Hotel Review

"Decent hotel but the walls are quite thin..."
"The hotel staff were great to deal with, unfortunately they are poor at determining what is the best room for you! We arrived for a getaway of our own but was placed on the same floor that there happen to be a Hog convention (Harley Davidson's), friendly enough group but they sure like to party."
Hotel review by guest is Negative
Verified Guest from Fort Mcmurray, AB CA rated Mayfield Inn and Suites Edmonton 4 out of 10 on April 08, 2010 Verified Guest Hotel Review

"Needs a FACELIFT"
"Entrance carpets are old. Lighting is low and dingy in rooms. Carpet in rooms dingy as are curtains. Linen carts left in hallways all times of the day. Pool not functioning and we were given no indication of this when booking. Retaurant overpriced."
Show older reviews
Hotel review by guest is Positive
Verified Guest from Ryley, AB CA rated Mayfield Inn and Suites Edmonton 8 out of 10 on July 30, 2006 Verified Guest Hotel Review

"Unfortuneately we were woken at 1:30 am with a phone call from food services who had the wrong suite number. Other than that our stay was good."
Hotel review by guest is Positive
Kurt from Lloydminster, AB CA rated Mayfield Inn and Suites Edmonton 8 out of 10 on June 04, 2006 Verified Guest Hotel Review

"When checking in (late on Saturday night), we were in the gated lin-up waiting when a cowboy came from the side was helped first. The man at the registration desk clearly saw us waiting first and I felt that he should have insisted we were helped first. Also the man at the desk was no real friendly. We were told at check-in that check-out time was 12:00noon. In the morning the cleaning staff was knocking at our door by 10:00. When we answered the door, they said "Just wanted to make sure you were still here". Luckily we were almost ready to leave, but if we would have been sleeping, that sure would not have been appreciated. I felt it was totally unprofessional and unnessary."
Hotel review by guest is Negative
Laura from Calgary, AB CA rated Mayfield Inn and Suites Edmonton 4 out of 10 on March 19, 2006 Verified Guest Hotel Review

"I found the restaurant (not the Grill) was very expensive for the quality of food served. I don't mind paying higher dollars as long as the price justifies the quality of food. Breakfast the next day was also extremely of poor quality. The eggs were under cooked, bacon was soggy, not a juice glass to be found at the juice counter,fruit appeared dried and overly ripe, ketchup in an oversized container,(very un-hygenic), bagels were cheap and very doughy. I also went to the little store near the front counter to purchase a chocolate bar later in the evening, in which, the lady behind the counter was so busy visiting with here friend, and deep into conversation, that she did'nt have time to say "hello", "may I help you", not to mention she not once even looked my way to acknowledge my presence, just took my money and continued with her conversation with her friend as if I was'nt even there.My husband noticed and said he never seen anyone so rude working with the public before. I must say that the two ladies that served me at the check-in/check-out counter were very pleasant, and courteous at all times. The only reason I would not recommend this hotel to anyone is due to the poor food. I wish the Grill would have been open for me to try, perhaps it was a better choice of restaurant to eat at."
Hotel review by guest is Positive
Irma from Newark, CA US rated Mayfield Inn and Suites Edmonton 8 out of 10 on July 31, 2005 Verified Guest Hotel Review

"Rooms need to be a little wider and the breakfast buffet was good but one exception the runny eggs got to go. So many people complained about the runny eggs, other than that everything else was good."
Hotel review by guest is Positive
Alicia from Newark, CA US rated Mayfield Inn and Suites Edmonton 8 out of 10 on July 31, 2005 Verified Guest Hotel Review

"Breakfast buffet, eggs need to be better cooked not runny. Rooms need to be a little bigger(wider). Rooms need to have some snacks in the rooms (for example candy,cookies,popcorn and crackers."
Hotel review by guest is Positive
Sabrina from W, AB CA rated Mayfield Inn and Suites Edmonton 9 out of 10 on May 22, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Ken from High Level, AB CA rated Mayfield Inn and Suites Edmonton 9 out of 10 on March 27, 2005 Verified Guest Hotel Review

"It's a getaway oasis. Fine dining to theater,cafe to lounge, take a suite, it makes it all complete."

Hotel Address: 16615 - 109 Avenue, Edmonton, AB, Canada

Overview & Amenities


Mayfield Inn and Suites Edmonton

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Squash Courts
  • Billiards
  • Photocopier
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Beauty Salon
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Packed Lunches
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Family Room
  • Self Laundry

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Nearby Cities
Saint Albert (13.1 km)
Sherwood Park (14.7 km)
Spruce Grove (25.2 km)
Leduc (25.4 km)
Stony Plain (29.6 km)

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