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Matrix Hotel

8.8 | Very Good | #9 out of 71 hotels in Edmonton
MAP

Highly praised downtown Edmonton hotel with modern decor, restaurant and many freebies

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking, area shuttle, loaner bikes, wine tasting, bottled water, all day coffee, local calls, newspapers
  • Rooms were clean, comfortable and well-appointed
  • Location was convenient to restaurants, shops, Rogers Place and public transit
  • Staff gave friendly, kind and helpful service
  • Breakfast was generous and tasty with lots of variety
  • Wi-Fi was rated excellent
Cons
  • Some found the elevators slow
  • Some guests had difficulty regulating their room temperature
  • A few guests did not like the room with the bathroom door facing the bed
  • Occasionally guests found the parking congested
Editor's Review
Updated Jan 13, 2017
Overview
This stylish hotel is a 4-minute walk from the dining and entertainment of Jasper Avenue, and an 18-minute walk from the Edmonton City Centre (mall) in downtown.

The hotel offers 184 smoke-free rooms over 16 floors. All rooms include free Wi-Fi, free local calls, free bottled water, a 46” flat screen HDTV with cable, a Keurig coffee and tea maker, a mini-fridge, a desk with ergonomic chair, USB charging, a safe, an iron and ironing board, a hair dryer, bathrobes and climate control.

Rooms are furnished with 2 double beds or 1 king bed. Room extras include a separate bedroom, 2 TVs, a living room, a dining table, a gas fireplace, a mini-kitchen (mini-fridge, microwave, sink), a jetted tub, a terrace, a balcony and a walk-out patio.

Free parking is available on site and offered until 4 pm on the day of departure. Pets (2 under 40 lbs) are welcome for $20 per pet, per night. The hotel provides an area shuttle for guests.

Free on-site dining includes a hot breakfast buffet, all-day espresso beverages and fruit and evening wine tastings in the hotel’s hospitality suite which features HD TV, free Wi-Fi and an outdoor garden patio.

Wildflower Grill offers fine dining featuring Canadian boutique wines. MZ Lounge offers dinner and cocktails. Starbucks is also on site. Room service is available from 5 pm to 11 pm.

Hotel amenities include a fitness centre, a 24-hour business centre, dry cleaning, free loaner bikes, an elevator, free newspapers and meeting rooms.

The Corona Station LRT offers public transit a 3-minute walk away. Rogers Place (home of the NHL's Edmonton Oilers) is a 5-minute drive from the hotel. University of Alberta and hospital is a 6-minute drive. The North Saskatchewan River trail system is a 15-minute walk away. Edmonton International Airport (YEG) is a 31-minute drive away. (All travel times: Google Maps)
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The Good
Guests really liked this hotel.

Rooms were described as clean and well appointed with very comfortable beds. Some were impressed with soft music playing upon arrival, great HD cable channels, soaker tubs, good shower pressure, wall-to-wall windows and cozy fireplaces.

The location was well liked for being right downtown and handy to restaurants, public transit, Jasper Avenue and Rogers Place.

Guests found staff welcoming, kind and attentive.

Wildflower restaurant was enjoyed for quality food and good service. Wine and cheese receptions in the evenings provided a welcoming atmosphere and guests often liked this free perk.

The free breakfast was often described as excellent—hot, delicious with lots of choice.

Free parking added value, especially for a downtown hotel, and some found it ample. The shuttle service was also very much appreciated by guests.

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The Bad
Overall there was not much of a negative nature in the reviews.

Occasionally a guest said the parking was somewhat congested.

A few guests had room complaints. These guests had difficulty adjusting the room temperature, complained of a poor view, or found the room oddly configured with the bathroom door facing the bed.

Some were disturbed by noise from: heater fans, plumbing sounds from nearby rooms and guests in the hallways.

Some guests complained of slow elevator service due to one of them being broken during their stay.

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Show Sources
Sources
TripAdvisor.ca ranked this hotel #9 out of 93 properties in Edmonton, based on 2115 guest reviews.

Expedia.ca gave this hotel an average score of 4.4 out of 5 from 962 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Rated by Guests
8.8 / out of 10
"Very Good"
Ranked by Guests
#
9 / out of 71
hotels in Edmonton

The average guest rating for Matrix Hotel is 8.8 out of 10 based on 4773 reviews from past guests. This average guest rating ranks Matrix Hotel at #9 out of 71 hotels in Edmonton.

4773
Map Marker Matrix Hotel
10640 100th Avenue, Edmonton, AB