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MacEwan Residence MacEwan University

MAP

At MacEwan University, friendly staff, mixed room reviews

Pros
  • Free Wi-Fi
  • Many guests were pleased with the hotel's proximity to downtown Edmonton
  • The staff were found to be friendly and knowledgeable
  • Some guests enjoyed their clean and spacious rooms
Cons
  • Some lodgers complained their rooms had no TVs, cooking utensils or air conditioning
  • Noise transfer was reported by a few lodgers
Freebies
Free Wi-Fi
Editor's Analysis
Updated Apr 7, 2014
Overview
Located on MacEwan University's campus and about a 5-minute drive from Edmonton's city centre, MacEwan Residence MacEwan University is geared towards travellers who require a centrally located hotel with extended kitchen amenities.

Each of this smoke-free year-round residence's guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, a sitting area, an iron and ironing board and a private bathroom with a hair dryer. 

Summer-only bachelor, two- and four-bedroom units are also available, and include free Wi-Fi, a kitchenette, a desk, a dining table and a private bathroom. 

The hotel is wheelchair accessible. Hotel amenities include guest laundry, vending machines, common TV lounges, meeting space. a business centre and parking, which costs an additional $13 per day. Pets are not permitted.

Edmonton City Centre offers shopping 5 minutes away by car, while Royal Alexandra Hospital is about a 7-minute drive away. Oliver Arena is a 6-minute drive from the hotel, and Edmonton International Airport (YEG) is a 31-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $13/day, no pets, wheelchair accessible. (Call Date: March 31, 2014)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.

The hotel's location was convenient for many lodgers. They described it as easy to find, beautiful and safe, as well as close to downtown Edmonton, shopping, restaurants and public transit.

Several reviewers were pleased with the level of customer service they received, characterizing the staff as friendly, helpful and knowledgeable. One patron noted, "excellent customer service! - interested in their customers needs and opinions".

The hotel's accommodations were enjoyed by some guests. They described their rooms as clean, quiet and spacious. It should be noted, however, that some travellers were disappointed with their lodgings (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and noise transfer.

Although some guests were pleased with their clean and spacious rooms, some lodgers criticized their accommodations. They reported uncomfortable beds (too firm), no TVs in some rooms, a lack of utensils in kitchen units, no bathroom toiletries, no air conditioning and dirty floors.

A few reviewers complained of noise disturbances during their stay. They reported noise from students in adjacent rooms, the hallways and outside the hotel's windows.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.5 out of 10 from 86 reviews.

The author called the hotel on March 31, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Map Marker MacEwan Residence MacEwan University
11050-104 Avenue N.W., Edmonton, AB