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"Clerk was rude our room was not cleaned once in 3days. restaurant didn't open when it should. fights outside every night
no elevator and clerk put us on 3rd floor after i told her hubby had heart surgery and I was waiting for surgey on hip. threatened not to honor our reservation"
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"The hotel was very dirty! The bathroom in our room hadn't been cleaned - we were frightened to have a shower! Our vehicle was parked in the back and it wasn't well lit so we were concerned about the safety of our vehicle. The vehicle next to us had the windows broken out of it. The elevator didn't work and we didn't know that till we had paid for our room and I am handicapped and had to walk up flights of stairs. Also there was a 50.00 damage deposit that we didn't know about that had to be paid at the time of signing in...it was refunded the next day but I would have liked to know about it. Overall I wasn't impressed with the hotel it was the price that attracted us but there are hotels around the same price as Howard Johnsons that are alot cleaner but I was new to the city and it was easy for me to get around by staying there. If it would have been for more than one night I never would have stayed there."
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"The worst hotel ever..."
"We ended up being put on top floor and the elevator wasn't working. We were not told this when booking. Hallways and carpet stunk, had to park in back, then walk through a chinese restaurant to get to lobby. Carpets, hallways and rooms stunk. A/C was not working...the list goes on...probably the worst hotel I've ever stayed in."
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"The walls were too thin, and there were too many people partying there. We had very little sleep in the 3 nights we spent there. Other than that, the service was good and the rooms were clean."
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"Elevator was not working,
lobby carpets i think never washed,
Even hospitality was so poor, first day our towels were not changed, not even garbage been picked up.
IN FUTURE I WOULD NOT EVEN THINK ABOUT TO STAY IN THIS HOTEL."
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"OK for the price"
"The hotel was undergoing renovations when we stayed. Some parts were old and some new.
This hotel has been around as long as I can remember, 25 years, so it is dated. located in an older part of Edmonton but an easy drive to city center and West Ed mall. For the price it was OK"
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"Try again when all services are functioning"
"The elevator and the pool were not in service, so I would like to stay again when these things are working before I recommend it. I will certainly tell people about how resaonable they were and the great restaurant in the building. Also it would have been nice if the cleaning staff had left us the soap we opened our first night instead of taking it away and leaving us with no soap."
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"My suggestion would be they should offer a low rate because the amenities are not so good and you paid a great value that don't receive."
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