Located about a 2-minute drive from the nearest Highway 2 on-ramp and a 25-minute drive from Edmonton's city centre, Holiday Inn Express Hotel and Suites South Edmonton is geared towards car travellers who prefer a hotel with a free breakfast, an indoor pool and easy highway access.
Each of the hotel's smoke-free rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board and a hair dryer. All rooms offer air conditioning.
Rooms with a sitting area and sofabed and a jetted tub are also available, as are wheelchair-accessible rooms. Pets are permitted in ground-floor rooms for $25 per pet, per stay.
On-site amenities include an indoor pool, hot tub and fitness centre (all open between 6 am and 11 pm daily), two meeting rooms, a 24-hour business centre, guest laundry and dry cleaning services, free parking and a free hot breakfast buffet (available 6 am to 9:30 am weekdays and 6:30 am to 9:30 am weekends).
Reception is open 24 hours a day and offers free access to safety deposit boxes. This hotel features elevator access to all floors.
West Edmonton Mall and the University of Alberta are both about a 21-minute drive away, while South Edmonton Common can be found 6 minutes away by car. Edmonton International Airport (YEG) is roughly a 16-minute drive from the hotel. (All travel time estimates: Google Maps)
All property details verified by a front desk agent, May 19, 2014
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, breakfast and rooms.
Numerous guests were pleased with the level of customer service they received during their stay. They characterized the staff as efficient, friendly, helpful and accommodating.
Many lodgers praised the hotel's free breakfast, describing it as awesome, plentiful and excellent, with a good selection of hot and cold items and friendly staff. One patron listed the breakfast as including a pancake maker, various breads and pastries, scrambled eggs, cereals and yoghurt, plus bacon and sausage.
The hotel's rooms were enjoyed by several reviewers. They described their accommodations as clean, spacious, well equipped, well maintained, up-to-date and quiet, with good Wi-Fi signals.
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the location and rates.
Some guests had complaints about the hotel's location, reporting it as difficult to access and get in and out of. One guest noted that the turnoff is confusing for first-time visitors. There were also a few complaints about a lack of restaurants, shopping or dog parks within walking distance.
A few reviewers had complaints about the hotel's rates, describing them as pricey and expensive for a Holiday Inn Express hotel.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 97% recommendation rate from 358 reviews.
TripAdvisor.com guest reviews ranked the hotel #27 of 90 Edmonton hotels with an average rating of 4 out of 5 from 143 reviews.
Booking.com guest reviews rated the hotel 7.7 out of 10 from 52 reviews.
The author corresponded with the hotel on May 19, 2014 to verify some information.