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Holiday Inn Express Hotel & Suites South Edmonton

Holiday Inn Express Hotel & Suites South Edmonton is a 2 star hotel in Edmonton, Alberta, Canada 2440 Calgary Trail, Edmonton, AB, Canada
Estimated Price
$136
CAD
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Guest Reviews
Amenities
Booking Information

Related Sites:

Other Hotels
in Edmonton by Holiday Inn
Holiday Inn Conference Ctr Edmonton South (4.8 km)
Holiday Inn Express Hotel & Suites Edmonton at the Mall (21.0 km)
Holiday Inn Hotel & Suites West Edmonton (23.4 km)
Holiday Inn Express Hotel & Suites North Edmonton (26.7 km)

Conveniently located near South Edmonton Common with a well-liked free breakfast

Pros 
  • Numerous guests enjoyed the hotel's free breakfast
  • The staff were often described as friendly and/or helpful
  • Free wireless Internet, free parking, and free local calls
  • Several guests liked that the hotel was near shopping such as South Edmonton Common's
Cons 
  • Some guests thought that the free breakfast service ended too early
  • No restaurant on location

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Editor's Analysis
Updated on May 18, 2012
Overview
The Holiday Inn Express Hotel & Suites South Edmonton is located on the west site of Calgary Trail and to the north of 23rd Avenue in Edmonton, Alberta. The hotel is quite easy to find when entering Edmonton from the south using the Queen Elizabeth II Highway as motorists will see it on the left hand side following the 23rd Avenue intersection.

Facilities at the pet-friendly hotel ($25 for entire stay) include free wireless Internet throughout the property, a fully equipped fitness centre that is open from 5:30am to 11pm, indoor swimming pool (open till 11pm) and a whirlpool. Although the facility does not include a restaurant on site, the hotel has a dining area where a hot and cold free buffet breakfast is served each morning from 6am to 9:30am. The hotel also offers a business centre with photocopying, faxing, and printing. Guest laundry, two meeting rooms, and free parking (cars and buses) are also available to patrons. 

The six-storey (smoke-free) hotel features 191 guest rooms with 53 suites and they include free wireless Internet access and free local calls. All rooms also include a refrigerator, a microwave, 37" flat screen televisions, and work desks. 

South Edmonton Common is within 2km of the hotel and Southgate Mall is about 5.4km away. The Edmonton International Airport (YEG) is nearly 20km south of the property however the routing between the two points is simple (distances - Google Maps).

Check in time at this hotel is at 3pm while check out time is at 11am.

Verified with a Front Desk Agent May 2012: breakfast hours, no restaurant, free parking, two meeting rooms, and free local calls.
The Good
Guests that stayed at this hotel were typically happy with their visit and the property received a lot of compliments.

Many guests liked the hotel's location and cited that it was "3 minutes to restaurants", close to shopping (South Common) and even close to a bowling alley. Many guests mentioned either South Edmonton Common, Southgate Mall, or even West Edmonton Mall as shopping centres that they felt they were able to get to with ease. A guest also mentioned that the hotel wasn't bad for connecting to the international airport perhaps due to the highway access.

Numerous guests raved about the hotel's free breakfast. Guests enjoyed the variety and multiple guests called it "excellent".  

Efficient check in and check out were cited more than once and a reviewer also mentioned that there was "ample parking".

This hotel received a lot of compliments for being new, very clean and comfortable and some guests also thought that their rooms were spacious. Guests that commented on the hotel's prices were typically happy although there was a little bit of balance on this perspective.

The staff at the hotel received a lot of praise and they were called " very courteous", "very caring and friendly" and even "fabulous".

The Bad
Guests that were not happy with this hotel were in the minority however there were some problems that came up with some frequency.

There were mixed reviews about the pool's temperature. More than one guest complained about the pool being cold, although there was also mention of the "heated pool and jacuzzi" being "great" by a reviewer in the same month. 

Also, while guests generally liked the hotel's breakfast some were disappointed about the service ending too early and one guest claimed that he/she was not able to get anything after 9:30am.

When it came to the prices, there were mixed reviews. Some guests were happy and considered it good value and even "best value" and "great value for money" but others felt that the hotel was a little too expensive for what was offered.

One guest reviewer complained that the front desk staff were "unfriendly" and didn't initiate greetings to the hotel guests.
TripAdvisor.com ranked the hotel 29th of 84 hotels and the site had 58 reviews.

Booking.com
guest ratings averaged to 8.7 points out of 10 and the site had 13 reviews.

Priceline.com guest ratings averaged to 7.9 points out of 10 and the site had 10 reviews.

Front Desk Agent May 2012: breakfast hours, no restaurant, free parking, two meeting rooms, and free local calls.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.2
Very Good

#21 out of 67
Guest Rating Explained
Rating: 8.2 / 10 Details

No. of guest reviews: 203
Guest Recommended: Yes
Guest Ranking Explained

Holiday Inn Express Hotel & Suites South Edmonton is #21 out of 67 hotels in Edmonton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Tarja from Estevan, SK CA rated Holiday Inn Express Hotel & Suites South Edmonton 8 out of 10 on August 26, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Catherine from Lethbridge, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 8 out of 10 on April 13, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Marlin from Hinton, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 7 out of 10 on November 13, 2011 Verified Guest Hotel Review

"Content with a good sleep."
"The beds were comfortable, the heater was quiet, the shower was nice with room and a good spray action, the exhaust fan in the bathroom didn't work and I would of liked to seen a selection of PPV movies in my room to watch."
Hotel review by guest is Positive
Janice from Saskatoon, SK CA rated Holiday Inn Express Hotel & Suites South Edmonton 9 out of 10 on November 06, 2011 Verified Guest Hotel Review

"The complimentary breakfast was excellent. The customer service was very helpful."
Hotel review by guest is Positive
William daniel from Kelowna, BC CA rated Holiday Inn Express Hotel & Suites South Edmonton 7 out of 10 on October 23, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Fort St John, BC CA rated Holiday Inn Express Hotel & Suites South Edmonton 10 out of 10 on October 17, 2011 Verified Guest Hotel Review

"Good price"
"Good price for your whole family. Breakfast is great."
Hotel review by guest is Positive
Gerald from Calgary, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 7 out of 10 on September 15, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Okotoks, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton on June 29, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 10 out of 10 on June 12, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Lynda from Grimshaw, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 8 out of 10 on February 20, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Brenda from Grande Prairie, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 10 out of 10 on February 13, 2011 Verified Guest Hotel Review

"Very friendly and helpful front desk staff. The room was just a normal hotel room, but was very clean and I appreciated having the fridge and microwave. The pool and hot tub were clean, but not used alot, which was okay with us."
Hotel review by guest is Positive
Emile from Lac La Biche, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 8 out of 10 on February 12, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Emile from Lac La Biche, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 9 out of 10 on January 01, 2011 Verified Guest Hotel Review

"Nice hotel great breakfast great pool"
Hotel review by guest is Positive
Faith from Lac La Biche, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 9 out of 10 on December 31, 2010 Verified Guest Hotel Review

"Nice hotel"
"Stayed here twice now and was pleased both times. Good breakfast, close to shopping, beds comfortable, rooms and hotel clean, staff friendly."
Hotel review by guest is Positive
Teresa from Lac La Biche, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 8 out of 10 on December 27, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Lac La Biche, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 9 out of 10 on December 12, 2010 Verified Guest Hotel Review

"Very nice hotel"
"Great location for shopping, South Common was just across the way. Room was very clean, bed was comfortble, nice sized TV, mic and fridge in room, staff very friendly and the breakfast had lots of variety. Will stay again in the future."
Hotel review by guest is Positive
Emile from Lac La Biche, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 9 out of 10 on November 21, 2010 Verified Guest Hotel Review
Hotel review by guest is Negative
Brian from Red Deer, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 2 out of 10 on October 28, 2010 Verified Guest Hotel Review

"terrible terrible rude staff"
"The location had poor access to roads and is very hidden and very poor and was not near any walk to eating places. The hotel room was newer but not real clean-the carpet had not been cleaned or vacuumed for some time."
Hotel review by guest is Positive
Lorna from Barrhead, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 9 out of 10 on October 17, 2010 Verified Guest Hotel Review

"Very good hotel- difficult location"
"Only draw back was that you would need a GPS to locate this hotel if not familiar with the city. Everything about the hotel itself was very good. I would definitely stay there again."
Hotel review by guest is Positive
Teri from Fort Mcmurray, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 8 out of 10 on July 30, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
William from San Diego, CA US rated Holiday Inn Express Hotel & Suites South Edmonton 10 out of 10 on July 10, 2010 Verified Guest Hotel Review

"These people do it right"
"They were over the top at taking care of my needs and every time i entered the hotel whomever was behind the desk would say hello Mr Norville I had never been there before but everyone knew my name I have been traveling throught the US and Canada for the last 45 weeks straight and will keep traveling 3 weeks a month for the next 4 years I just wish other hotels could see how this group does it, Because these people do it right."
Hotel review by guest is Positive
Verified Guest from Grande Prairie, AB CA rated Holiday Inn Express Hotel & Suites South Edmonton 8 out of 10 on May 02, 2010 Verified Guest Hotel Review

"Worth staying at! Inexpensive by Edmonton standards."
"The rooms were clean and comfortable. The breakfast in the morning was really good! Accessing the hotel was a little difficult depending on what direction you are coming from. The staff was very helpful. I would stay there next time I'm in Edmonton."
Hotel review by guest is Positive
Randy rated Holiday Inn Express Hotel & Suites South Edmonton 10 out of 10 on February 18, 2010 Verified Guest Hotel Review

"Clean friendly and very quiet."


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Swimming pool
  • Pet Friendly
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Desk
  • Office Supplies
  • Courier
  • Jacuzzi
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Bathtub/Shower Combination
  • Pool Indoor
  • Cots
  • Executive Floor
  • Ice Machine
  • Vending Machines
  • Family Room
  • Self Laundry

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