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Holiday Inn Express Edmonton Downtown

Holiday Inn Express Edmonton Downtown is a 3 star hotel in Edmonton, Alberta, Canada 10010 104th Street, Edmonton, AB, Canada
Estimated Price
$152
CAD
Photo 1 - Holiday Inn Express Edmonton Downtown, 10010 104th Street, Edmonton, AB, Canada Show All Photos
Convenient downtown location, courteous staff, and offering a well-liked free buffet breakfast
Pros 
  • Several guests liked that the hotel was downtown and close to shopping and restaurants
  • Guests often gave the hotel's free breakfast favourable reviews
  • Many guests thought that the staff were friendly or helpful
  • Free wireless Internet throughout the hotel and free local calls
Cons 
  • Some guests were bothered by noise while staying at this hotel
  • Occasionally a guest indicated that he/she thought the area was a little unsafe
  • Parking is extra and some found it limited

Other Hotels in the Area
Comfort Inn & Suites Downtown Edmonton (0.1 km)
Alberta Place Suite Hotel (0.2 km)
Days Inn Downtown Edmonton (0.2 km)
Coast Edmonton House (0.3 km)
Coast Edmonton Plaza Hotel (0.3 km)
Matrix Hotel (0.3 km)
Chateau Lacombe Hotel (0.3 km)
Union Bank Inn (0.5 km)
Delta Edmonton Centre Suite Hotel (0.6 km)
The Fairmont Hotel Macdonald (0.6 km)
The Westin Edmonton (0.7 km)
Sutton Place Hotel Edmonton (0.7 km)

This Hotel is in...
Downtown Edmonton

This Hotel is Near...
Commonwealth Stadium (2.6 km)
Elk Island National Park (43.2 km)
Glenrose Rehabilitation Hospital (2.3 km)
Jasper Avenue, Edmonton (0.1 km)
Kingsway Mall (2.6 km)
Misericordia Hospital (7.8 km)
Royal Alexandra Hospital (1.9 km)
Shaw Conference Centre Edmonton (0.8 km)
Stollery Children's Hospital (2.7 km)
TELUS World of Science-Edmonton (5.0 km)
University of Alberta (2.5 km)
University of Alberta Hospital (2.6 km)
West Edmonton Mall (8.3 km)

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Editor's Analysis
Updated on May 14, 2012
Overview
The Holiday Inn Express Edmonton Downtown is located on the west side of 104 Street and north of 100 Avenue in Edmonton, Alberta.

Facilities at the pet-friendly hotel ($30 per stay up to one week) include a health and fitness centre, an indoor lap pool, a whirlpool, and a steam room. The hotel also offers a 24-hour business centre, on-site coin laundry, six banquet and meeting rooms, and limited self parking at a cost of $10 per night. The parking for the hotel is an IMPARK lot located right next door and guests who stay at the hotel are advised to bypass the lot's kiosk, record their license plate, and pay for their parking directly at the front desk.

The 100% non-smoking hotel offers a free buffet breakfast that is served in the lobby and other meals can be enjoyed at an attached restaurant known as the Free Press Bistro. That restaurant which features Continental cuisine is open Monday to Friday from 11am to 8pm, however it is closed on weekends.

The eight-storey hotel has an elevator and 140 guest rooms. Common amenities include free wireless and wired Internet (in-room and lobby) and free local calls. Additionally all rooms include coffee maker, cable and satellite television, hairdryer, individually controlled air conditioning, iron, ironing board and work desk with lamp. There are also some upgraded rooms at the hotel that include mini-fridge, microwave oven, and Jacuzzi.

The hotel is directly attached to the Red Arrow motor coach service, a bus line that provides transportation between Lethbridge, Calgary, Red Deer, Edmonton, and Fort McMurray; and the Light Rail Transit can be accessed within 500m. 

Shopping at Edmonton's City Centre Mall is a short walk from the hotel at a distance of about 850m. The Alberta Legislature grounds and the Citadel Theatre are approximately a 13 minute walk away at about 1km in distance.The Rexall Place Stadium, the Telus World of Science Museum, and the West Edmonton Mall are all within a half hour's drive away (distances and estimated walking and driving times: Google Maps).

Check in time at this hotel is at 4pm while check out time is at noon.

Verified with a Front Desk Agent May 2012: local calls are free, restaurant is closed on weekends, free breakfast served in lobby, free wired and wireless Internet, and parking is shared with Impark.
The Good
Guests that stayed at this hotel were generally quite happy with the property. Several guests paid the hotel compliments that touched on many different areas of the hotel.

First, the location of the property received a lot of compliments. Numerous guests liked that they were downtown in Edmonton and many patrons mentioned that the hotel was near shopping, restaurants, and public transportation.

Many guests "enjoyed" the hotel's free breakfast which was called "decent" and "hot". One guest called it "fantastic" and another described a meal that offered good selection with an "assortment of breads, pastries, fruits, pancakes, yogurt, scrambled eggs and either sausages or bacon".

The staff at the hotel received their fair share of compliments for being friendly, helpful, and courteous and for going out of their way to provide excellent service. Additionally this was a hotel that met guest expectations in regard to cleanliness and comfort with praise for the beds and linens.

Someone mentioned that they have a "great pool and hot tub area" and that the rooms were "clean and comfortable" and that the "parking was very convenient" being "right next door". Another person praised the "free business centre" which enabled him to work from overseas without having brought a laptop.

The Bad
Guests that did not like this hotel were in the minority however there were some areas where a few guests expressed disappointment.

Some guests felt that this hotel was on the noisy side. The sources of the noise varied but some guests mentioned either thin walls, the elevator, or ice machines.

While several guests liked the hotel's downtown location, there was some mention that the neighbourhood felt unsafe. One guest, for example, said that it was "not the best neighbourhood" while another guest claimed she "would not like to be by (herself) at night walking in the area".

A couple of guests felt that the hotel's parking was limited or quick to fill up. One of these guests said "your second choice" for parking was "a lot a block away in a not-so-nice looking dark spot". (The hotel offers an escort to and from the second lot if the first one is full should anyone so desire.)

There were some random complaints such as "the steam room could use more steam", "the pool closes too early" (at 10pm), the TV reception for a paid movie was "terrible" and a few did not like having a coffee maker located in the bathroom.
TripAdvisor.com ranked the hotel 21st of 84 properties and the site had 70 reviews.

Priceline.com
guest ratings averaged to 7.9 out of 10 based on 18 reviews.

Booking.com guest ratings averaged to 7.9 out of 10 and the site had 5 reviews.

Front Desk Agent May 2012: local calls are free, restaurant is closed on weekends, free breakfast served in lobby, free wired and wireless Internet, and parking is shared with Impark.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

7.7
Good

#29 out of 69
Guest Rating Explained
Rating: 7.7 / 10 Details

No. of guest reviews: 192
Guest Recommended: Yes
Guest Ranking Explained

Holiday Inn Express Edmonton Downtown is #29 out of 69 hotels in Edmonton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Unknown
Verified Guest from Surrey, BC CA rated Holiday Inn Express Edmonton Downtown 7 out of 10 on August 16, 2013 Verified Guest Hotel Review
Hotel review by guest is Unknown
Verified Guest from Sudbury, ON CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on September 13, 2011 Verified Guest Hotel Review

"Great hotel but avoid rooms near the elevator."
"Great location; excellent, very helpful staff. Breakfast well organised and very good set of choices. Pleasant, comfortable room with good desk and easy wifi; but it was very noisy (near the elevator, lots of loud comings & goings),a negative for me. Hotel pillows not very good; too much to ask? Some hotels in the price range have great pillows. Housekeeping was great."
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on April 16, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Daniel from La Crete, AB CA rated Holiday Inn Express Edmonton Downtown 7 out of 10 on November 05, 2010 Verified Guest Hotel Review

"Generally happy"
"Good experience. excellent continental breakfast. had not expected a parking fee though. Was a bit worried about the open parking for potential vehicle vandalizm or break in but it didnt happen. Thank You if you have security out there."
Hotel review by guest is Positive
Verified Guest rated Holiday Inn Express Edmonton Downtown 10 out of 10 on October 31, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Cheryl from Airdrie, AB CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on October 01, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Heather from Saskatoon, CA rated Holiday Inn Express Edmonton Downtown 9 out of 10 on August 27, 2006 Verified Guest Hotel Review

"We had a very good time. The children loved having a pool (one reason why we chose this location), and we swam everyday while there. It was great to have the continental breakfast, and were very pleased with the variety of options available. Thanks - we will stay again, if the opportunity arises."
Hotel review by guest is Positive
Verified Guest from Regina, SK CA rated Holiday Inn Express Edmonton Downtown 9 out of 10 on August 13, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Susan from Great Falls, MT US rated Holiday Inn Express Edmonton Downtown 9 out of 10 on August 06, 2006 Verified Guest Hotel Review

"The breakfast was great. My two sons enjoyed it and so did I."
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on July 30, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Christine from Winnipeg, MB CA rated Holiday Inn Express Edmonton Downtown 9 out of 10 on July 27, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Humberto from Jose, VE rated Holiday Inn Express Edmonton Downtown 8 out of 10 on July 16, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Saskatoon, SK CA rated Holiday Inn Express Edmonton Downtown 9 out of 10 on July 01, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on June 24, 2006 Verified Guest Hotel Review

"I didn't know that I had to pay for parking. $5 Desk clerk was upset that I gave my Airmiles number at check out and not at check in. He did not ask me for it."
Hotel review by guest is Positive
Rajinder from Houston, BC CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on June 13, 2006 Verified Guest Hotel Review

"The breakfast was alittle early for some peoples' liking, and should have carried on for an hour or 2 longer if possible, but other than that both my wife and I enjoyed our stay in your hotel. Thank You Rajinder and Bel from Houston, BC"
Hotel review by guest is Positive
Matthew from Calgary, AB CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on June 11, 2006 Verified Guest Hotel Review

"parking lot fills up fast and that was the only thing that was not good."
Hotel review by guest is Positive
Nolan/coralene from Saskatoon, SK CA rated Holiday Inn Express Edmonton Downtown 10 out of 10 on April 16, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Clairmont, AB CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on November 13, 2005 Verified Guest Hotel Review

"there was no where to eat or have a drink"
Hotel review by guest is Positive
Verified Guest from Cochrane, AB CA rated Holiday Inn Express Edmonton Downtown 9 out of 10 on November 06, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Tara from Victoria, BC CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on October 02, 2005 Verified Guest Hotel Review

"The customer service was excellent - they even went as far as lending us an umbrella the day it rained. On one occassion however, I had them call us a cab, but that never happened. We had to call another cab when we got to the lobby, making us a bit late for our engagement. Additonally, although we had a nice view, at night the people on the street were very loud making it difficult to get much sleep until after 3 am! Overall, our stay was lovely. The hotel is located in a great location with direct shuttle service to the airport. We were able to walk everywhere and the pool and fitness room were a bonus!"
Hotel review by guest is Positive
Jane from Prince Albert, SK CA rated Holiday Inn Express Edmonton Downtown 10 out of 10 on September 25, 2005 Verified Guest Hotel Review

"only that their heat is either on or off and we were too hot. The air conditioning is on or off in the summer On sept 23 we could not access the cool air as the hotel had switched toheat on or heat off."
Hotel review by guest is Positive
Verified Guest from Calgary, AB US rated Holiday Inn Express Edmonton Downtown 8 out of 10 on September 22, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Yellowknife, NT CA rated Holiday Inn Express Edmonton Downtown 4 out of 10 on August 22, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Holiday Inn Express Edmonton Downtown 9 out of 10 on August 12, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Holiday Inn Express Edmonton Downtown 9 out of 10 on August 04, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Gary j w from Winnipeg, MB CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on May 15, 2005 Verified Guest Hotel Review

"Very enjoyable stay."
Hotel review by guest is Negative
Ron and jackie from Fort Mcmurray, AB CA rated Holiday Inn Express Edmonton Downtown 3 out of 10 on March 27, 2005 Verified Guest Hotel Review

"PUT Shock asorbers or some different closing system ...every time a door closes sounds like a canon going off....and no one told us it was junior hockey weekend when we checked in...the kids ran wild slammed doors ...rode elevators ...and it all started over again right first thing in the morning...where was security?,,,, where was our right to a peaceful stay???....thumbs down very disapointed,,,,"
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Holiday Inn Express Edmonton Downtown 8 out of 10 on August 22, 2004 Verified Guest Hotel Review

Hotel Address: 10010 104th Street, Edmonton, AB, Canada

Overview & Amenities


Holiday Inn Express Edmonton Downtown

Amenities
  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Casino
  • Shops
  • Golf Course (nearby)
  • Photocopier
  • Ballroom
  • Exhibit Space
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Steam Bath
  • Beauty Salon
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Cots
  • Executive Floor
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

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Other Hotels
in Alberta by Holiday Inn Express

Holiday Inn Express Hotel & Suites Fort Saskatchewan (40.6 km)
Holiday Inn Express Red Deer (232.6 km)

Nearby Cities
Saint Albert (13.1 km)
Sherwood Park (14.7 km)
Spruce Grove (25.2 km)
Leduc (25.4 km)
Stony Plain (29.6 km)

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