Hospitable and well-managed hotel in downtown Edmonton near good dining and shopping
- Free Wi-Fi and free hot breakfast
- Numerous guests praised the friendly and attentive staff
- The hotel's rooms were found to be clean and well equipped
- Guests enjoyed recently renovated rooms
- Guests liked the location and found it handy to good downtown restaurants and shopping and entertainment
- Guests frequently mentioned that the free breakfast was good quality with plenty of variety
- A couple of guests were displeased to have to pay $11 extra for parking
- A few guests complained of noise disturbances
- Some guests thought the prices were a little high, especially for the unrenovated rooms
Updated Oct 13, 2014
All property details verified by a front desk agent, May 19, 2014
TripAdvisor.com guest reviews ranked the hotel #33 of 90 Edmonton hotels with an average rating of 4 out of 5 from 156 reviews.
Booking.com guest reviews rated the hotel 7.7 out of 10 from 71 reviews.
The author corresponded with the hotel on May 19, 2014 to verify some information.
8 out of 10 | Verified Guest stayed September 13, 2011
"Great hotel but avoid rooms near the elevator."
"Great location; excellent, very helpful staff. Breakfast well organised and very good set of choices. Pleasant, comfortable room with good desk and easy wifi; but it was very noisy (near the elevator, lots of loud comings & goings),a negative for me. Hotel pillows not very good; too much to ask? Some hotels in the price range have great pillows. Housekeeping was great."
7 out of 10 | Daniel stayed November 05, 2010
"Good experience. excellent continental breakfast. had not expected a parking fee though. Was a bit worried about the open parking for potential vehicle vandalizm or break in but it didnt happen. Thank You if you have security out there."
9 out of 10 | Heather stayed August 27, 2006
"We had a very good time. The children loved having a pool (one reason why we chose this location), and we swam everyday while there. It was great to have the continental breakfast, and were very pleased with the variety of options available. Thanks - we will stay again, if the opportunity arises."
9 out of 10 | Susan stayed August 06, 2006
"The breakfast was great. My two sons enjoyed it and so did I."
8 out of 10 | Verified Guest stayed June 24, 2006
"I didn't know that I had to pay for parking. $5 Desk clerk was upset that I gave my Airmiles number at check out and not at check in. He did not ask me for it."
8 out of 10 | Rajinder stayed June 13, 2006
"The breakfast was alittle early for some peoples' liking, and should have carried on for an hour or 2 longer if possible, but other than that both my wife and I enjoyed our stay in your hotel. Thank You Rajinder and Bel from Houston, BC"
8 out of 10 | Matthew stayed June 11, 2006
"parking lot fills up fast and that was the only thing that was not good."
8 out of 10 | Verified Guest stayed November 13, 2005
"there was no where to eat or have a drink"
8 out of 10 | Tara stayed October 02, 2005
"The customer service was excellent - they even went as far as lending us an umbrella the day it rained. On one occassion however, I had them call us a cab, but that never happened. We had to call another cab when we got to the lobby, making us a bit late for our engagement. Additonally, although we had a nice view, at night the people on the street were very loud making it difficult to get much sleep until after 3 am! Overall, our stay was lovely. The hotel is located in a great location with direct shuttle service to the airport. We were able to walk everywhere and the pool and fitness room were a bonus!"
10 out of 10 | Jane stayed September 25, 2005
"only that their heat is either on or off and we were too hot. The air conditioning is on or off in the summer On sept 23 we could not access the cool air as the hotel had switched toheat on or heat off."
8 out of 10 | Gary j w stayed May 15, 2005
"Very enjoyable stay."
3 out of 10 | Ron and jackie stayed March 27, 2005
"PUT Shock asorbers or some different closing system ...every time a door closes sounds like a canon going off....and no one told us it was junior hockey weekend when we checked in...the kids ran wild slammed doors ...rode elevators ...and it all started over again right first thing in the morning...where was security?,,,, where was our right to a peaceful stay???....thumbs down very disapointed,,,,"
- Jasper Avenue, Edmonton (0.1 km)
- Shaw Conference Centre Edmonton (0.8 km)
- Royal Alexandra Hospital (1.9 km)
- Glenrose Rehabilitation Hospital (2.3 km)
- University of Alberta (2.5 km)
- Kingsway Mall (2.6 km)
- University of Alberta Hospital (2.6 km)
- Commonwealth Stadium (2.6 km)
- Stollery Children's Hospital (2.7 km)
- TELUS World of Science-Edmonton (5.0 km)