Located about a 7-minute drive from the University of Alberta and a 2-minute walk from attractions, shops, dining and entertainment on Jasper Avenue, the Holiday Inn Express Edmonton Downtown is suitable for business or vacation travellers who prefer a centrally located hotel with meeting/banquet space, a free breakfast and an indoor pool.
Each of the hotel's smoke-free rooms comes equipped with air conditioning, cable TV, free Wi-Fi and wired internet, a coffeemaker, an iron and ironing board and a hair dryer. Most rooms have balconies. Rooms with a microwave, a mini-fridge, a jetted tub and a seating area with a sofabed are also available, as are wheelchair-accessible rooms. Up to two pets per room are permitted for $30 per stay or per week.
Hotel amenities include an indoor pool, hot tub, male and female saunas and fitness centre (all open between 5:30 am and 11 pm daily), 7,100 square feet of meeting space, a 24-hour business centre, guest laundry and overnight dry cleaning services and an elevator.
The hotel serves a free hot-and-cold breakfast buffet daily. On weekdays, breakfast is available between 6:30 am and 10 am, while on weekends, it is served from 7 am to 11 am. This hotel offers on-site dining at The Free Press Bistro, which serves lunch and dinner daily.
On-site parking is an additional $11 per day.
West Edmonton Mall is about a 21-minute drive away, while Rexall Place can be found 13 minutes away by car. Telus World of Science Edmonton is roughly a 10-minute drive from the hotel and Edmonton International Airport (YEG) is a 33-minute drive away. (All travel time estimates: Google Maps)
All property details verified by a front desk agent, May 19, 2014
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms, location and breakfast.
Numerous guests praised the hotel's staff, finding them accommodating, friendly, helpful and attentive.
Many reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, quiet, spacious and well equipped, with comfortable beds and linens and nice city views.
The hotel's location was convenient for several lodgers. They described it as easy to find and close to downtown Edmonton attractions, public transit, West Edmonton Mall and restaurants.
Several travellers enjoyed the free breakfast, finding it to be delicious, excellent and plentiful, with several hot and cold choices.
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer and the hotel's value.
A few guests complained of noise disturbances during their stay. They reported noise from guests in adjacent rooms and the hallways, as well as noise transfer in rooms near the elevators and stair wells.
The hotel's value was disappointing to a few reviewers, who complained about the added parking charge and described the rates as being overpriced.
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with an 88% recommendation rate from 182 reviews.
TripAdvisor.com guest reviews ranked the hotel #33 of 90 Edmonton hotels with an average rating of 4 out of 5 from 156 reviews.
Booking.com guest reviews rated the hotel 7.7 out of 10 from 71 reviews.
The author corresponded with the hotel on May 19, 2014 to verify some information.