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Highly praised & family-friendly west Edmonton hotel with indoor pool & kid's splash pool

Pros
  • Free amenities: Wi-Fi, breakfast, parking, newspapers
  • Rooms were very clean, quiet, spacious and comfortable
  • Location was handy to highways, West Edmonton Mall, restaurants and shopping malls
  • Staff were exceptional according to guests
  • Breakfast was awesome, filling, delicious and hearty said guests
  • Wi-Fi was very good according to reviewers
Cons
  • Noise a problem for some guests who could hear traffic or had noisy neighbours
  • Occasionally a guest missed having a mini-fridge and microwave in the room
  • Some guests found the pool cold
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Jun 7, 2016
Overview
This hotel offers a comfortable stay 6 minutes by car from West Edmonton Mall and 20 minutes from the city centre. Offering its own indoor pool with kid's splash pool and free hot breakfast, this hotel is a great choice for young families wishing to access the nearby West Edmonton Mall.

The hotel offers 103 smoke-free and pet-free rooms. All rooms include free Wi-Fi, a 32" flat screen TV with pay-per-view movies and video games, a coffeemaker, a desk with ergonomic chair, a lap desk, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 queen beds or 1 king bed. Room extras include a sofabed, a sitting area, a mini-fridge and a microwave. Accessible rooms are available.

Free parking is available on site.

A free hot breakfast is served daily from 6 am - 10 am. A free beverage bar is available to guests.

Hotel amenities include an indoor pool, a hot tub a fitness centre, a convenience store, a business centre, ATM, a guest laundry, dry cleaning, elevators, free newspapers and meeting rooms.

The hotel is just off Stony Plain Road and about 4 minutes' drive from Hwy 216 (Anthony Henday Drive). Mayfield Common offers mall shopping and restaurants and Terra Losa Shopping Centre offers big-box stores and restaurants a 4-minute drive or 25-minute walk from the hotel. Guests can reach downtown attractions, such as the dining and entertainment district on Jasper Avenue, Edmonton City Centre mall and Shaw Conference Centre (exhibitions and concerts) in about 20 minutes in good traffic conditions. Edmonton International Airport (YEG) is 28 minutes by car without traffic. (All travel times: Google Maps)

Confirmed by the front desk on June 6, 2016: The pool is open daily from 6 am to midnight, breakfast hours
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The Good
Guests considered this hotel to be excellent, exceptionally clean with first class service.

They were impressed with the staff. Guests found a great experience at this hotel which was largely due to very pleasant, efficient and excellent staff who they said showed kindness and hospitality. One guest put it like this, "The staff really go over and beyond to make our stay as comfortable as possible."

They were impressed with the rooms. They were very clean, quiet, spacious and comfortable. Guests said they slept well.

They were impressed with the free breakfast. It was described as healthy, delicious, abundant, with lots of selection and clean with hygenic food handling. The sitting area was described as huge and very inviting.

The pool area was well liked. Guests liked the kiddie splash pool and said it was awesome for kids. The adult pool and hot tub were a great size, very clean and were open late, which was great for relaxing prior to bed.

Guests liked the location. It was right off the highway with easy access, and it was very close to West Edmonton Mall. Guests also found lots of restaurants and shopping a few minutes' drive or healthy walk away.

It was a great value. Guests said it was a fraction of the cost of staying on site at the West Edmonton Mall. Many guests said they were returning to this hotel.

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The Bad
There was very little critique found online.

Occasionally guests mentioned missing a microwave and mini-fridge in their room. (Suites offer them but the regular rooms do not have them.)

Some guests found the pool water temperature cold. (The manager responded and said they attended to this problem.)

Breakfast room was sometimes crowded.

Occasionally guests complained of hearing noisy neighbours in the hallways, doors slamming or traffic from the highway. One guest mentioned the conference room transferred noise to a neighbouring guest room. Others were disturbed by noisy heaters or AC units.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #3 out of 93 properties in Edmonton, based on 143 reviews.

Expedia.ca gave this hotel an average score of 4.6 out of 5, from 854 reviews.

Booking.com gave this property an average score of 8.9 out of 10, from 286 guest reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.1
Excellent

Rated 9.1/10 based on 2389 reviews

Ranked #3 out of 72 hotels in Edmonton

2389
Map Marker Hampton Inn & Suites Edmonton West
18304 100 Avenue, Edmonton, AB