Four Points Edmonton SouthFour Points Edmonton SouthFour Points Edmonton SouthFour Points Edmonton SouthFour Points Edmonton SouthFour Points Edmonton SouthFour Points Edmonton SouthFour Points Edmonton South

Clean, friendly staff, but concerns about renovations and pool

Pros
  • Free parking, free wireless Internet, and free bottled water
  • The staff were frequently complimented for their friendly and helpful service
  • Several guests described their rooms as clean and their beds as comfortable
  • A few reviewers complimented the food quality and the service at the on-site restaurant
  • A few guests thought that the room rates were reasonable
Cons
  • Many guests described the in-room furnishings as dated
  • Several reviewers described feeling inconvenienced by on-going renovations
  • Several guests described the pool as small and uncomfortably cold
  • A few reviewers found the location inconvenient for accessing area attractions
jump to full editor's analysis (below)
Rates & Availability
Editor's Analysis
Updated Jun 29, 2012
Overview
Four Points Edmonton South is located on Argyll Road in Edmonton, Alberta. This hotel is situated in an industrial/commerical area, about a 10 minute drive east of the dining and entertainment district on Whyte Avenue.

This hotel is 100% smoke-free and has 139 units comprised of rooms and suites. All units include free wireless Internet, free bottled water, televisions with pay-per-view movies, hair dryers, telephones, irons and ironing boards, alarm clock radios, desks and chairs, air conditioning, and black out curtains. Microwaves and fridges are available on request and some units may also include fireplaces and jacuzzi tubs. This hotel is pet-friendly and charges $10 per night or a maximum of $20 per stay. Free on-site parking is also available.

Duke of Argyll Pub serves lunch, dinner, and weekend brunch. The pub is open from 11:00am - 12:00am, Sunday - Monday, 11:00am - 1:00am Tuesday - Thursday, and 11:00am - 2:00am Friday - Saturday. The Garden Terrace Restaurant serves breakfast, lunch, dinner, and buffets, daily, from 6:30am - 10:00pm. Room service is also available from 6:30am - 10:00pm.

Other amenities include a fitness centre, indoor pool, sauna, meeting and banquet space, gift shop, and dry cleaning service (for an additional fee).

Downtown Edmonton, which features the Edmonton City Centre (mall), Art Gallery of Alberta, Shaw Conference Centre (exhibitions and concerts), and the entertainment district of Jasper Avenue, is about a 15 minute drive from this property. Rexall Place (home of the NHL's Edmonton Oilers) and Commonwealth Stadium (home of the CFL's Edmonton Eskimos) are both approximately 12 minutes away, by car. The Edmonton International Airport (YEG) is a 30 minute drive south of this hotel (driving time estimates: Google Maps).
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The Good
The most complimented aspect of this hotel, among reviews used for this analysis, was the customer service. 

The front desk agents were frequently described as friendly, helpful, and accommodating. One guest said that the staff "made every effort to ensure I enjoyed my stay", while a couple of other reviewers found the check-in process efficient.

The rooms were described as clean and spacious by several guests. Several reviewers also mentioned that their beds were comfortable.

The food quality at the Argyll Pub was complimented by a few guests. Some reviewers also described the wait staff as attentive. Room service also received a couple compliments for prompt service.

A few guests thought that the room rates were reasonable and those guests stated that they would likely stay at this hotel again in the future.
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The Bad
Many guests thought that their rooms could use upgrades. Reviewers described tired decor, outdated furnishings, and stained bathroom fixtures. 

However, according to guests who stayed at this hotel after April 2012, the property is undergoing renovations that will continue through the summer of 2012. Some reviewers who stayed at this hotel, while renovations were on-going, felt inconvenienced and some guests were disturbed in their rooms by construction noise.

Several reviewers expressed concerns about the pool area. Some guests found the pool too small, while other reviewers found the pool to be uncomfortably cold. One guest also thought that the pool appeared to be unclean. A couple of reviewers, who booked a room at this hotel specifically for the pool, were disappointed to learn that the pool had been temporarily closed during their stay.

A few guests also found the location of this hotel too far away from the downtown area of Edmonton and inconvenient for accessing area attractions.

Other isolated complaints included: uncomfortable in-room temperature, in-room telephone not in working order, small fitness centre, unpleasant odour in the sauna, and the neighbourhood immediately surrounding the hotel appeared unsafe.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #41 out of 85 properties in Edmonton, based on 49 guest reviews.

Expedia.ca gave this hotel an average score of 3.9 out of 5.0, with 90% of 20 guests recommending the property.

Hotels.com gave this property an average score of 3.7 out of 5.0, from 48 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.8
Good

Rated 7.8/10 based on 250 reviews

Ranked #36 out of 68 hotels in Edmonton


8 out of 10 | Linda stayed October 13, 2011

"Very Good Stay - I'm Coming Back!"

"The room was exceptionally clean, the beds were beautiful and lots of pillows. The bathroom was well equipped with large towels, nice soap, etc. I missed having a complimentary fridge and microwave, however. Out in the lobby I noticed the gift shop was gone - I hope they get another one! The restaurant food is very good but for some reason there's very few customers there."

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10 out of 10 | Tammy stayed March 20, 2011

"Pleasant"

"We found this to be our ideal location for our stay in Edmonton and the price was reasonable for our affordability. The live entertainment makes for a relaxing evening without having to go to a different location. We would highly recommend it to all our friends."

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9 out of 10 | Verified Guest stayed July 19, 2006


8 out of 10 | Darrell stayed June 17, 2005

"Done a nice re-model on a older hotel."

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9 out of 10 | Pamela stayed March 30, 2005

Map Marker Four Points Edmonton South
7230 Argyll Road, Edmonton, AB