Edmonton South TravelodgeEdmonton South TravelodgeEdmonton South TravelodgeEdmonton South TravelodgeEdmonton South TravelodgeEdmonton South TravelodgeEdmonton South TravelodgeEdmonton South TravelodgeEdmonton South TravelodgeEdmonton South Travelodge
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South Edmonton hotel near Hwy 2 with indoor pool and free breakfast but many complaints
- Free amenities: Wi-Fi, breakfast, parking, pets stay for free, free local calls
- A few guests found this hotel convenient for accessing major highways
- A few reviewers described their rooms as clean
- A couple of guests thought that the room rates were reasonable
- Many guests thought that the hotel appeared neglected and was in need of upgrades
- Several guests described the customer service as poor
- A few reviewers found their beds to be uncomfortable
- A couple of guests complained about smelling cigarette smoke in their non-smoking rooms
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Updated Nov 9, 2014
The Edmonton South Travelodge is located on 45th Avenue in Edmonton, Alberta. This property is situated within a 2 minute drive from the nearest Highway 2 interchange.more
This hotel offers smoking and non-smoking accommodations and has 219 rooms. All units include free wireless Internet (also available in all public areas), free local calls, free weekday newspapers, televisions with pay-per-view movies, coffee makers, irons and ironing boards, hair dryers, air conditioning, telephones with voicemail, and desks. Select rooms are furnished with mini-fridges and microwaves. Free outdoor parking with cold weather hook-ups is available, on site, for cars and over-sized vehicles. This hotel is pet-friendly and pets stay for free (based on the availability of pet-friendly rooms).
Koutouki Taverna, the on-site restaurant, is fully licensed and serves Greek Cuisine. This restaurant serves lunch Monday - Thursday, 11:00am - 2:00pm. Dinner is served Sunday - Thursday from 4:00pm - 10:00pm and Friday - Saturday from 4:00pm - 11:00pm. A free continental breakfast is served, daily, from 6:30am - 9:30am.
Other on-site amenities include a fitness centre, indoor heated pool, hot tub, coin operated laundry, same-day dry cleaning (at an extra fee), and an ATM.
Several restaurants, big box shopping, and the the Gateway Entertainment Centre (bowling, billiards, laser tag, etc.) are located just south of this hotel, about 5 minutes by car. The West Edmonton Mall (retail shopping, indoor theme park, indoor water park, ice skating rink, and sea lion aquarium) can be accessed from this hotel, via Highway 2, in about 18 minutes by car. The downtown area of Edmonton is about 19 minutes, by car, north of this property (driving time estimates: Google Maps).
There were few positive reviews found for this hotel, among the reviews used for this analysis. However, there were a few common praises.
Several reviewers found the hotel conveniently located for accessing major highways, such as Highway 2 and Highway 14. A few guests also found dining and shopping venues within a 5 minute drive of this hotel.
A few guests described their rooms as clean.
The indoor pool and hot tub were mentioned as value-added features by a couple of reviews. A couple of other guests also thought that the room rate was reasonable for a hotel in the south Edmonton area.
The most common complaint, among the reviews used for this analysis, was that the hotel appeared to be neglected. Many guests thought that the property, in general, was not well-maintained. Reviewers described dirty and scuffed walls, dimly lit rooms and hallways, stained comforters on the beds, worn linens, damp smelling bathrooms, rusty bathroom fixtures, and dated and chipped furniture. A few guests also found their rooms to be too small.
The customer service was said to be disappointing by several reviewers and the front desk agents were described as rude and disinterested. Guests described the following instances: key cards not coded properly, front desk agents unable or unwilling to accommodate requests, incorrect charges for a cancelled reservation, inefficient check-in processes, reserved rooms given away to other guests and therefore not available at check-in, and the continental breakfast closed early and without warning.
There were also several complaints about noise. A few guests said that they were disturbed in their rooms by noise from neighbouring rooms and from the hallways. A couple of reviewers said that they were disrupted by street traffic.
A couple of guests, who stayed on the third floor of this hotel, described the wireless Internet as unreliable. A few guests specifically mentioned that their beds were uncomfortable, while a couple of other reviewers complained about smelling cigarette smoke in their non-smoking rooms. The hotel parking lot seemed unsafe to a few guests who noticed homeless people and other suspicious individuals loitering on the property.
Expedia.ca gave this hotel an average score of 2.8 out of 5.0, with 47% of 75 guests recommending the property.
TripAdvisor.ca ranked this hotel #73 out of 84 properties in Edmonton, based on 52 reviews.
Hotels.com gave this hotel an average score of 2.7 out of 5.0, from 51 guest reviews.