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Casino resort, on-site restaurants, bars, concert venue and hockey rinks
- Free Parking
- Many guests described their rooms as clean
- Many reviewers praised the on-site dining
- The staff were frequently complimented for their friendly and attentive service
- Several guests enjoyed the entertainment value of the on-site casino
- A few guests thought that this hotel offered good value for the money they spent
- A couple of guests complained about the additional fees for Wi-Fi ($15.95 per 24 hours)
- A couple of reviewers disliked that smoking was permitted in the casino area
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Updated Apr 19, 2013
This property is situated on a 49-acre estate and features an on-site Vegas-style casino and multiple dining options. This hotel is well suited for guests who are looking for a gaming resort or on-site entertainment.more
This hotel is 100% smoke free and all 249 rooms include floor-to-ceiling windows, a flat screen TV with pay-per-view movies, a coffeemaker, an iron and ironing board, a desk, a hair dryer and individual climate control. Rooms are furnished with one king bed or two double beds. A mini-fridge is available in some rooms.
Suites provide more spacious accommodations and include a separate sitting area with a chair, an ottoman and sofa. Suites are furnished with one king bed or one double bed. Conference room suites also include a dining area, a conference area with seating for six, a second bathroom and one king bed.
Guests staying in rooms and suites on the concierge level also receive access to the lounge, which features a free continental breakfast, free evening hors d'oeuvres, free non-alcoholic beverages, an honour bar and a selection of magazines and newspapers. Guests staying on this floor also receive evening turn-down service.
Wi-Fi is available throughout the property for an additional fee of $15.95 per 24 hours. This fee also includes unlimited local and long-distance calls.
Free parking is available on site and pets are not permitted. Service animals are allowed.
There are multiple on-site dining options. The Kitchen Buffet and Bistro serves breakfast, lunch and dinner, while the Lobby Lounge serves coffee and light meals. Tap 25 Sports Bar serves lunch and dinner, while Sage, a steakhouse, serves dinner only. The Centre Bar is an adult-only bar that serves dinner and alcoholic beverages. Room service is also available from 6 am to 1 am. A buffet breakfast is available for $15.95.
On-site recreational facilities include two NHL-sized rinks, an indoor pool and a fitness centre. Other on-site amenities include a concert venue, convention/banquet space, an ATM, a business centre, guest laundry facilities, dry cleaning service, free newspapers, safe deposit boxes and concierge service.
The Lewis Estates Golf Course is 6 minutes away by car, while the West Edmonton Mall, the largest shopping centre in Canada, which also features an indoor amusement park, entertainment, mini-golf, an underground aquarium and more, is a 12-minute drive away.
Downtown Edmonton, which features business offices, shopping, restaurants, museums and the Rexall Place, an arena and concert venue, is 24 minutes away by car. The trendy Whyte Avenue area, which features live music venues and boutique shopping, is about a 25-minute drive away. The Edmonton International Airport (YEG) is about 30 minutes away by car. (All driving time estimates: Google Maps)
Many guests seemed to thoroughly enjoy their stays at this Vegas-style casino property, among the reviews used for this analysis, and many aspects of the hotel received praise.more
Many guests described their rooms as clean, while several reviewers agreed that their rooms were well appointed with modern furnishings and generally comfortable. One guest thought that her room was beautiful. Several reviewers specifically mentioned that their beds and pillows were comfortable.
The staff throughout the hotel were frequently complimented and guests described them as friendly, attentive and accommodating. One reviewer said that the customer service was outstanding.
Many guests enjoyed having multiple on-site dining options and several reviewers praised the food. The Kitchen Buffet & Bistro received the most dining compliments, among guest reviews, for its breakfast buffet.
Several reviewers described enjoyable experiences at the on-site casino and concert venue. Several guests specifically mentioned that the casino staff were friendly.
A few reviewers thought that this hotel offered good value for the money they spent. A few guests found the property conveniently located for accessing major thoroughfares and the West Edmonton Mall. However, some other reviewers thought that this hotel was not centrally located for their purposes (see below).
A couple of guests found the fitness centre to be well equipped.
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, a couple of guests complained about the additional fees for Wi-Fi service ($15.95 per 24 hours).
A couple of other reviewers disliked that smoking was permitted in the casino and lobby areas. The hotel area, however, is smoke-free.
While some guests found this property conveniently located, a couple of reviewers thought that this hotel was too far from the downtown area and the airport, about a 24-minute and 30-minute drive, respectively.
SourcesExpedia.ca gave this hotel an average score of 4.4 out of 5, with 93% of 233 guests recommending the property.
TripAdvisor.com ranked this hotel #19 out of 86 hotels in Edmonton, with an average score of 4 out of 5, from 159 reviews.