The Delta Edmonton South Hotel & Conference Centre is located on Gateway Boulevard in south Edmonton. This hotel is less than a one minute drive from the nearest Highway 14/2 interchange.
This hotel has 237 units comprised of rooms, suites, and premier rooms. All units include free wireless Internet, televisions with video check-out, cordless telephones with voice mail, coffee and tea makers, irons and ironing boards, hair dryers, alarm clocks, windows that open, and business desks with chairs. Select rooms feature a separate "kids room" that is furnished with bunk beds, a television with DVD player, and are decorated with a themed motif. Premier rooms also include free daily newspaper delivery, bathrobes, and a mini-bar.
Parking is available on-site and self-parking is free, while valet parking is $10 per day. This hotel is pet-friendly and charges $35 per pet, per stay.
There are a few on-site dining options at this hotel. The on-site restaurant, 4404, serves breakfast, lunch, and dinner. The restaurant is open, daily, from 6:00am - 10:00pm. The Aurora Lounge is open in the evenings from 4:00pm - 12:00am, Monday - Friday, 3:00pm - 12:00am on Saturdays, and 5:00pm - 11:00pm on Sundays. Room service is also available 24-hours.
Other on-site amenities include an indoor pool, fitness centre, and conference and banquet facilities.
The Southgate Shopping Centre (retail shopping and restaurants) is about a 6 minute drive from this hotel, while West Edmonton Mall (shopping, restaurants, theme park, water park, aquarium, and other entertainment venues) is about a 20 minute drive away. The Edmonton International Airport (YEG) is about a 25 minute drive south of this property (driving time estimates: Google Maps).
The on-site restaurant, 4404, was the most complimented aspect of this hotel, among reviews used for this analysis. Many guests found the servers attentive and friendly, while one reviewer mentioned being impressed when the chef came to her table to check on her meal. The food was described by one guest as "delicious", while another reviewer said that the "scallops were the best I've had in Alberta". Both the breakfast and dinner menus received compliments for food quality.
The staff were also praised by many guests. The front desk agents were described as efficient, friendly, polite, and helpful. One guest said that the staff, "make you feel right at home", while another reviewer thought that the staff went "above and beyond".
A few guests agreed that their rooms were clean and several reviewers described their beds and pillows as comfortable. The on-site pool, hot tub, and fitness facility were mentioned by a few guests as added value features. Several guests indicated that they were likely to return to this hotel again in the future.
A couple of reviewers found the location of this hotel convenient for accessing West Edmonton Mall and major highways.
Many guests thought that this hotel was beginning to show its age and was in need of upgrades.
Reviewers described worn and dirty carpeting, dated furniture, thin and worn linens, and climate control equipment not working properly. A couple of guests said that the common areas of the hotel appeared recently renovated and they suggested that those renovations should have extended to the guest rooms as well.
Soundproofing was also an area of concern for some guests. A few reviewers said that they were disturbed in their rooms by noise from neighbouring rooms, while a couple of other guests found street traffic and sounds from a nearby railway station to be disruptive. A couple of other reviewers complained about noise disturbances created by large groups of guests, such as wedding parties or hockey teams.
A few guests experienced water flow problems in guest room bathrooms. Reviewers described poor water pressure and toilets that did not re-fill properly.
Contrary to some positive comments regarding value for money and value added amenities, a couple of reviewers thought that this hotel did not offer good value for the money they spent.
gave this hotel an average score of 3.8 out of 5.0, with 78% of 106 guests recommending the property.
TripAdvisor.ca ranked this hotel #39 out of 84 properties in Edmonton, based on 109 guest reviews.
Hotels.com gave this hotel an average score of 4.0 out of 5.0, from 78 reviews.