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Delta Edmonton South Hotel & Conference Centre

8.2 | Very Good
MAP CALL

Highly praised south Edmonton hotel with indoor pool, restaurant and pet-friendly rooms

Pros
  • Free amenities: Wi-Fi, wired Internet, self-parking, newspapers
  • Wi-Fi was rated as very good by online reviewers
  • Guests found the staff to provide outstanding service
  • Guests liked the room decor, and found the beds comfy
  • Location well liked for its access to highways and nearby amenities
  • Guests enjoyed the lounge, room service and dining at the restaurant
  • Guests liked the free heated underground parking
Cons
  • Valet parking is $10 per day
  • Occasionally guests complained of not being able to control the in-room temperature
Freebies
Free Wi-Fi
Free Parking
Free Internet
Editor's Analysis
Updated Dec 15, 2015
Overview
This full-service hotel was renovated in 2013 and provides a comfortable stay outside the downtown core. It's located at the crossroads of two major thoroughfares, making it a perfect hub for accessing the city and it's an easy walk to malls and restaurants.

This hotel has 237 smoke-free rooms over 11 floors, which all include free Wi-Fi, free wired Internet, a 37" HDTV with cable, a coffeemaker, a desk with ergonomic chair, iPod docking, an iron and ironing board, a hair dryer, and central air conditioning. Rooms are furnished with 1 or 2 queen beds, 1 king bed or 2 twin beds. Room extras include a sofa and oversized chair, a mini-fridge, bathrobes, a separate bedroom, a second TV, and a bi-level suite with 2 bedrooms and a second bathroom. Accessible rooms are also available.

Self-parking is free, while valet parking is $10 per day. This hotel allows a maximum of 2 pets, less than 50 lbs, and charges $35 per stay, per room.

The on-site 4404 Restaurant, serves breakfast, lunch, and dinner. The Aurora Lounge is open for dinner and the entire evening. Room service is available from 6 am to 11 pm. There are several restaurants within a 6-minute walk.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, a business centre, a convenience store, a guest laundry, dry cleaning, free newspapers, video checkout, DVD movies, Xbox rentals, safety deposit boxes, and conference and banquet facilities. 

The Crossroads Shopping Centre and the South Park Centre offer shopping and restaurants across the street from the hotel. West Edmonton Mall (shopping, restaurants, theme park, water park, aquarium, entertainment venue) is about a 14-minute drive away. The Edmonton International Airport (YEG) is about a 21-minute drive without traffic. (All travel time estimates: Google Maps) 

Confirmed with the front desk on December 15, 2015: pet fees and details, Xbox rentals available, bi-level suite has a second bathroom, indoor pool and indoor hot tub 
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The Good
This hotel was very well liked by its guests. The staff made a huge impression with them, which made them feel welcomed and truly a valued guest. This went a long way to ironing out any wrinkles that arose and many said they planned to return.

The hotel is in an older building, but has been renovated in 2013. Occasionally things come up to suggest that not everything is brand new at the hotel, but overall the rooms have nice new decor and the hotel gets high marks for cleanliness and comfort. 

Guests typically liked this location. It was easy to get to and they found it offered quick access to West Edmonton Mall, downtown and South Common and to be convenient to amenities.

Wi-Fi got very good scores in the reviews, but occasionally guests found it intermittent, and had to reset at the beginning of each use.

Guests also praised: the free and heated underground parking, the clean and well-equipped fitness centre, the sit-down lounge, good value breakfast buffet for $16 and delicious dinners at the restaurant.
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The Bad
Although the hotel is very clean and nicely decorated, there were on occasion things that did not work well or areas that guests found lacking. 

In this regard, a few guests complained of the in-room heating being too cold or too hot, with the thermostat not working or guests not being able to control the temperature, TVs functioning poorly, loud AC units, uncomfortable and inefficient towels, running toilets, a small shower, a poorly draining shower and small bathroom. 




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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 91% of 549 guests recommending the property.

TripAdvisor.ca ranked this hotel #18 out of 90 properties in Edmonton, based on 219 guest reviews.

Booking.com gave this hotel an average score of 8.2 out of 10, from 120 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.2
Very Good
#
20 / out of 71
hotels in Edmonton

Rated 8.2/10 based on 2150 reviews

Ranked #20 out of 71 hotels in Edmonton

2150
Map Marker Delta Edmonton South Hotel & Conference Centre
4404 Gateway Boulevard, Edmonton, AB