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Comfortable hotel in downtown Edmonton with well-liked dining, river views and location

Pros
  • Free Wi-Fi
  • Many guests found the location of this hotel convenient for accessing downtown attractions on foot
  • Many reviewers described their rooms as clean, spacious, and well-appointed
  • Many guests found the staff of this hotel very helpful
  • Several guests said that they would recommend this property to others
  • Several reviewers complimented the views of the Saskatchewan River from their guest rooms and the restaurant
Cons
  • Several guests thought that the parking rates were too expensive ($25 per night)
Freebies
Free Wi-Fi
Editor's Analysis
Updated Dec 30, 2014
Overview
The Courtyard Edmonton Downtown, is located on the corner of Thornton Court and Jasper Avenue in downtown Edmonton, Alberta. This property overlooks the Saskatchewan River which is situated just south of this hotel.

This hotel is 100% smoke free and consists of 174 rooms and 3 suites on 11 floors. All units include free wireless Internet access, air conditioning, alarm clocks, coffee makers, irons and ironing boards, mini-fridges, down-filled or foam pillows, hair dryers, televisions with pay-per-view movies, microwaves, desks with ergonomic chairs, and phones with voice mail. Valet parking is $25 per day. This property is pet-friendly and charges $75 per stay, per pet.

The on-site Riverside Bistro is open daily for breakfast, lunch, and dinner and also provides room service.

Other on-site amenities include a fitness centre (with cardio equipment and free weights) and safe deposit boxes at the front desk.

This hotel is located within walking distance of several downtown attractions. The Shaw Conference Centre (exhibitions and live entertainment venue) is 2 minutes away on-foot, while the Citadel Theatre (live performances of plays and musicals) is also a 2 minute walk away. The Edmonton City Centre (mall) which features retail shopping and restaurants is about a 7 minutes walk away. The Art Gallery of Alberta is about 5 minutes, on foot, from this hotel.  There are also several dining venues located in this area of Edmonton and within a 5 minute walk of the hotel (walking time estimates: Google Maps).

Verified by a front desk agent on Dec 30, 2014: Pet fees are $75 per stay and parking is valet only at $25 per night.
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The Good
Positive reviews for this property included several aspects of the guest experience (among reviews used for this analysis).

Many guests agreed that the rooms were clean, well-maintained, spacious, quiet, and well-appointed with modern furniture. A couple of reviewers also noted that the bathrooms were spacious, while a few guests thought that their rooms appeared to be recently renovated. A few reviewers also specifically mentioned that the beds were comfortable.

The location of this hotel was commonly complimented for its proximity to downtown attractions and amenities. A few guests specifically mentioned that the hotel was within walking distance of the Shaw Conference Centre which was convenient for attending concerts. A few guests also stated that public transit, for travel to other areas of the city, was easily accessible within a 5 minute walk.

Both the front desk agents and the valet staff were complimented by many guests for their friendly, helpful, and efficient service. One guest described the customer service as "impeccable", while a couple of other reviewers specifically mentioned that the check-in and check-out processes were efficient.

Several guests commented about their pleasant views of the Saskatchewan River from their guest rooms, with one reviewer describing the view as "outstanding". A couple of guests suggested that future guests request rooms overlooking the river.

Several guests stated in their reviews that they were likely to return to this hotel again in the future, or that they would recommend this property to others.
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The Bad
Most of the reviews for this hotel described positive experiences, among the reviews used for this analysis. However, there were some common concerns.

Several guests were disappointed by the on-site parking fees ($25). A few guests thought that the rates were expensive, while a couple of guests voiced frustrations about being unable to avoid the fees because of the lack of available street parking or expensive public parking in the area.


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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.4 out of 5.0, with 94% of 33 guests recommending the property.

TripAdvisor.com ranked this hotel #29 out of 84 properties in Edmonton, based on 88 reviews.

Hotels.com gave this hotel an average score of 4.0 out of 5.0, from 21 guest reviews.

Verified by a Front Desk Agent on June 19, 2012: Pet fees are $35 per night and the Riverside Bistro is open, daily, from 6:30am - 11:00pm.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.2
Very Good
#
19 / out of 71
hotels in Edmonton

Rated 8.2/10 based on 2620 reviews

Ranked #19 out of 71 hotels in Edmonton

2620
Map Marker Courtyard Edmonton Downtown
One Thornton Court, 99 Street and Jasper Avenue, Edmonton, AB