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Clean but dated downtown Edmonton hotel with indoor pool and free downtown shuttle

Pros
  • Free Wi-Fi and free downtown shuttle
  • Many guests praised the hotel's central locale and proximity to restaurants and shopping
  • Several reviewers enjoyed their clean and comfortable rooms
  • Guests reported that some floors are renovated and some are not
  • Several guests found the staff friendly and helpful
Cons
  • Parking costs $18.75 per day
  • Some lodgers complained that the parking fee and cost of the breakfast affected overall value
  • A couple guests complained of noise disturbances from other guests
Freebies
Free Wi-Fi
Free Internet
Editor's Analysis
Updated Oct 12, 2014
Overview
Located about a 3-minute walk from Edmonton's city centre and a 4-minute drive from Shaw Conference Centre, Coast Edmonton Plaza Hotel is suitable for business or vacation travellers seeking a downtown Edmonton hotel with on-site dining, free Wi-Fi and an indoor pool.

Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi and wired Internet, cable TV, a coffeemaker, an iron and ironing board and a hair dryer. Microwaves and mini-fridges are available upon request free of charge. 

Rooms with a mini-fridge, a jetted tub and a seating area with a sofabed are also available, as are smoking, non-smoking and wheelchair-accessible rooms. A maximum of two pets are permitted per room for $20 per pet, per night.

Hotel amenities include an indoor saltwater pool, a hot tub, a steam room and a fitness centre (all open 6 am to 11 pm). There is also a spa and wellness centre (open Tuesday through Saturday), three meeting/banquet rooms, a 24-hour business centre and valet laundry. 

A free downtown area shuttle is also available on weekdays from 7 am to 3:30 pm, and subject to availability on weekends. Parking is an additional $18.75 per night.

On-site dining is offered at 105th Cafe (serving breakfast and lunch daily) and Malt's Lounge, which serves dinner daily.

Churchill Square, in the arts district, is about 10 minutes away on foot, just past Edmonton City Centre Mall. Jasper Ave., the main downtown thoroughfare, is about a 1-minute walk south of the hotel.

The University of Alberta is about a 7-minute drive away, while West Edmonton Mall can be found 19 minutes away by car. Rexall Place is roughly a 14-minute drive from the hotel and Edmonton International Airport (YEG) is a 30-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 21, 2014

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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

Many guests praised the hotel's location. They described it as being central, as well as close to downtown points of interest, restaurants, shopping, Sobey's, public transit, City Centre Mall, hiking trails, University Hospital and theatres.

The hotel's staff were the source of numerous compliments by travellers. They were characterized as helpful, accommodating, friendly and efficient.

Several lodgers were pleased with their accommodations at the hotel. They found their rooms to be clean, quiet, spacious and well equipped, with comfortable beds and linens. A few patrons criticized their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's value and rooms.

Some guests were disappointed with the hotel's value. They felt the added parking fee and cost of the buffet breakfast were expensive and overpriced.

Although several lodgers were pleased with their clean and comfortable rooms, a few lodgers had complaints about their accommodations. They reported dated decor and furniture, worn fixtures and spotty Wi-Fi in some rooms.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 86% recommendation rate from 416 reviews.

TripAdvisor.com guest reviews ranked the hotel #29 of 90 Edmonton hotels with an average rating of 4 out of 5 from 310 reviews.

Booking.com guest reviews rated the hotel 7.8 out of 10 from 202 reviews.

The author corresponded with the hotel on May 21, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.6
Good
#
37 / out of 71
hotels in Edmonton

Rated 7.6/10 based on 3144 reviews

Ranked #37 out of 71 hotels in Edmonton

3144
Map Marker Coast Edmonton Plaza Hotel
10155 105th Street, Edmonton, AB