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Chateau Nova Hotel & Suites

7.9 | Good
MAP

Pet-friendly northwest Edmonton hotel with restaurant and kitchenette and jacuzzi suites

Pros
  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean and spacious
  • Many reviewers thought that the room rates were reasonable
  • The staff were frequently complimented for their friendly and helpful service
  • Several guests praised the food at the on-site restaurant
  • Several reviewers found the location convenient for exploring the city by car
Cons
  • Several guests complained that the Wi-Fi signal was slow and unreliable
  • A couple of guests did not appreciate the older-style TVs in their rooms
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Dec 24, 2014
Overview
This property is situated among shopping and offices near the Edmonton Municipal Airport. The Kingsway, a major thoroughfare in Edmonton, is less than a 1-minute drive away. This hotel is well located for both leisure and business guests who are looking to access area destinations by car. 

Smoking and non-smoking rooms are available. All 152 rooms include free Wi-Fi, a TV with pay-per-view movies, free local calls, air conditioning, a mini-fridge, an iron and ironing board, a hair dryer, a coffeemaker and individual climate control. Rooms are furnished with one or two queen beds.

Suites provide more spacious accommodations and are configured with separate living rooms and bedrooms, a sofabed and a kitchenette (including a stove). Suites are furnished with one queen bed or one king bed. Select suites include a full kitchen (oven, stove, full-sized fridge, microwave and cutlery) and a jetted tub.

Free parking (with cold weather plug-ins) is available on-site and pets are permitted in select rooms for an additional fee of $15 per pet, per night.

The on-site Nova Restaurant serves breakfast, lunch and dinner (6:30 am to 9:30 am), while the on-site Alexander's Lounge (sports pub) serves lunch, dinner and alcoholic beverages (open at 11 am). Room service is also available during restaurant hours.

Other on-site amenities include a business centre with guest mail/copy/fax services, ice/vending machines, luggage storage, free newspapers, guest laundry facilities, an ATM and a fitness centre.

Rexall Place (home of the NHL's Edmonton Oilers) and the Edmonton Northlands (Edmonton Expo venue, horse racing and slots) are both a 10-minute drive from this property. The downtown area, which features the Shaw Conference Centre, art galleries and nightlife venues, is 11 minutes away by car. The West Edmonton Mall is a 20-minute drive away, while the Edmonton International Airport (YEG) is about 37 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on February 14, 2013: Pets are permitted in select rooms for an additional fee of $15 per pet, per night.
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The Good
Many guests described overall positive experiences at this hotel, among the reviews used for this analysis. Cleanliness and customer service were noted by guests as the highlights of this property.

Many guests described their rooms as clean and spacious. Some other reviewers found their rooms comfortable, quiet and well-equipped with appliances and amenities. A few guests found their beds to be comfortable.

The staff were frequently described as friendly and helpful with directions and information about the area.

Many reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. A couple of guests appreciated that the hotel provided a discount for those staying because of medical appointments at the Royal Alexandra Hospital (6-minute drive away).

Several guests praised the food and service at the on-site restaurant, while several other reviewers found the location convenient for accessing area destinations by car, including shopping and downtown attractions.
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The Bad
There were few concerns or complaints found for this property, among the reviews sourced for this editorial, and many concerns seemed to result from isolated incidents. However, several guests thought that the Wi-Fi service was slow and unreliable.

A couple of guests thought that the older-style TVs were in need of upgrading and one reviewer described poor reception.

While many reviewers described their rooms as clean (as mentioned above), a couple of guests said that the bathrooms did not meet their cleanliness expectations.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4 out of 5, with 75% of 4 guests recommending the property.

TripAdvisor.ca ranked this hotel #28 out of 86 properties in Edmonton, with an average score of 4 out of 5, from 41 reviews.

Hotels.com gave this property an average score of 4.2 out of 5, from 11 reviews. 

The author called the hotel on February 14, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.9
Good
#
29 / out of 71
hotels in Edmonton

Rated 7.9/10 based on 118 reviews

Ranked #29 out of 71 hotels in Edmonton

118
Map Marker Chateau Nova Hotel & Suites
159 Airport Road, Edmonton, AB