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8.8 | Very Good
BEST WESTERN South Edmonton Inn & Suites

Clean, well-appointed rooms, with pool & waterslide and well-liked, free breakfast

Pros
  • Free parking, free breakfast, free wireless Internet, and free local calls
  • Many guests found the location convenient for accessing major highways and the Edmonton International Airport (YEG)
  • Many reviewers described their rooms as clean and well-appointed
  • Many guests complimented the food quality and selection at the free breakfast
  • Many reviewers said that they would recommend this hotel to others
Cons
  • Several guests thought that the pool area was too small
  • A couple of reviewers complained about the customer service
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Editor's Analysis
Updated Aug 8, 2014
Overview
The Best Western South Edmonton Inn & Suites is located on 101st Street in Edmonton, Alberta. This hotel is a 3 minute drive from the nearest Queen Elizabeth Highway interchange and is situated among a few other hotels in an industrial area of south Edmonton.

This hotel is 100% smoke-free and does not allow pets. All 105 units include pillow top mattresses, microwaves, mini-fridges, flat screen televisions, free wireless Internet, alarm clocks, hair dryers, coffeemakers, irons and ironing boards, desks with chairs, speaker phones with voicemail, free local calls, and air conditioning. Select suites also include whirlpools and bathrobes. Free parking for cars and over-sized vehicles is available on site.

A free breakfast is served, daily, from 6:00am - 9:30am.

On-site recreational facilities include an indoor salt water pool with water slide, hot tub, and fitness centre. Coin-operated laundry machines are available and the hotel also provides laundry and dry cleaning services for an additional fee. Business services, such as printing, copying and faxing are available (an additional fee may apply).

The South Edmonton Common (big box shopping destination) which features a movie theatre, several restaurants, and stores such as Walmart, Future Shop, Indigo Books, and Ikea, is about a 6 minute drive north of this property. Whyte Avenue, locally renowned for dining and entertainment, is about an 18 minute drive north of this hotel, while the Edmonton International Airport (YEG) is 15 minutes away, by car (driving time estimates: Google Maps).

Verified by a Front Desk Agent on July 11, 2012: The free breakfast is served, daily, from 6:00am - 9:30am. 
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The Good
Positive reviews for this property outnumbered negative reviews, among the reviews used for this analysis.

Many guests complimented their rooms. Reviewers described their rooms as clean, spacious, quiet, and well-appointed. A few guests also noted that their rooms were adequately furnished with value added amenities, such as coffeemakers, mini-fridges, and desks. Several guests also noted that their beds were comfortable.

Many guests found the location convenient for accessing major highways and the Edmonton International Airport (YEG). Several reviewers also thought that the 6 minute drive to the South Edmonton Common, big box shopping complex, to be an added convenience.

The food quality and selection at the free breakfast was praised by many reviewers. One guest thought that the breakfast was "awesome", while another guest described the selection as "better than average". A couple of reviewers also noted that there were a variety of hot items available and that the supply was adequately stocked and replenished.

Many guests mentioned that they were likely to stay at this hotel again in the future and that they would recommend this property to others.
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The Bad
Although most reviews for this hotel were positive, among the reviews used for this analysis, there were some guests who expressed concerns about the pool area. Several reviewers described the pool as too small and mentioned that the facility was frequently crowded. One guest thought that the pool area was unsafe because of the number of guests and children attempting to swim or use the water slide. Another reviewer was unhappy about having to access the pool through the front lobby of the hotel.

A couple of guests described the staff as unprofessional and disorganized during the check-in process. One reviewer thought that the front desk was frequently understaffed.
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Show Sources
Sources
Hotels.com gave this property an average score of 4.6 out of 5.0, from 45 guest reviews.

TripAdvisor.ca ranked this hotel #4 out of 85 properties in Edmonton, based on 103 reviews.

Expedia.ca gave this hotel an average score of 4.4 out of 5.0, with 94% of 17 guests recommending the property.

Verified by a Front Desk Agent on July 11, 2012: The free breakfast is served, daily, from 6:00am - 9:30am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.8
Very Good

Rated 8.8/10 based on 409 reviews

Ranked #4 out of 1 hotels in Edmonton

Map Marker BEST WESTERN South Edmonton Inn & Suites
1204 101 Street, Edmonton, AB