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BEST WESTERN PLUS City Centre Inn

8.1 | Very Good | #23 out of 72 hotels in Edmonton
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Popular Edmonton hotel near Kingsway Mall with on-site dining and pool with waterslide

Pros
  • Free amenities: Wi-Fi, parking, local calls
  • Rooms were clean, quiet and well equipped said guests
  • Great location for downtown, shopping, dining and various attractions
  • Staff were pleasant and concerned about your stay
  • Guests highly approved of the dining on site
  • Fun pool and great to have a Timmies on site!
Cons
  • Occasionally a guest said they could hear others in the hallways
  • On occasion guests found the parking lot a little congested
Editor's Review
Updated Jun 6, 2017
Overview
This hotel is located across the street from the Kingsway Mall, an 8-minute drive or 35-minute walk from the city centre.

The hotel offers 109 smoke-free and pet-free rooms on 2 floors with elevator access. 

All rooms include free Wi-Fi, free local calls, cable TV,  free local calls, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer and climate control. 

Some rooms include a separate bedroom and a 2-person hot tub.

Rooms are furnished with 1 double bed, 1 or 2 queen beds or 1 king bed.  

Free parking with cold weather hook-ups is available.

Restaurants on site:
Tim Hortons coffee shop is open 24 hours and provides light meals.
Runway 29 Lounge serves breakfast to all ages from 7 am to 10 am and then opens as a lounge at 11 am for lunch and dinner. 
Room service is also available.

Hotel amenities include an indoor saltwater pool, a waterslide, a hot tub, a fitness centre, a guest laundry, a business centre, an ATM, safe deposit boxes and ice/vending machines.

What’s nearby? NAIT Polytechnic is a 10-minute walk or 3-minute drive away. Royal Alexandra Hospital is a 15-minute walk or 7-minute drive. Telus World of Science is an 8-minute drive. Rexall Place (home of the NHL's Edmonton Oilers) and Commonwealth Stadium (home of the CFL's Edmonton Eskimos) are about a 10-minute drive from the hotel. The Edmonton International Airport (YEG) is 34 minutes by car without traffic. (All travel times: Google Maps)

Confirmed by hotel June 7, 2016: jetted tub or jacuzzi fits 2 persons, no bathrobes supplied, microwaves are available upon request
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The Good
Guests very much liked this hotel.

It was clean. The rooms were quiet, well equipped with mini-fridges, nice tubs, and the king and queen beds provided a good rest. Decor was up to date.

It offered a convenient location. It was close to great restaurants on 104th Avenue, shopping at the Kingsway Mall, NAIT Polytechnic, the Royal Alexandra Hospital, Telus World of Science and the Commonwealth Stadium. Guests also liked using this hotel for accessing downtown.

It was family friendly. Guests liked having a pool, waterslide and hot tub on site which helped to keep everyone entertained. The pool was clean and the slide super fast.

It had a Tim Hortons on site. This provided a great place for breakfast or for a quick coffee and was conveniently open 24 hours. 

Staff were great people. They were amenable and helpful with requests, making the stay pleasant. One guest attributed the success of this hotel to the general manager, Douglas who he said was gifted at customer service.

It had a great restaurant. Guests often mentioned the good dining on site. One guest said he was given a $3 discount on an already well-priced breakfast and the restaurant had great views of the airport. Another guest gave a menu suggestion, "Then we tried the Runway 29 restaurant. The steak sandwich with home cut cactus fries, homemade ranch and aioli sauce were out of this world. If you like butter chicken you must have it here, it's to die for."
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The Bad
There was not much said that was of a negative nature online in recent reviews.

Some guests said that the parking lot could at times get a little congested due to sharing it with Tim Hortons, but guests still seemed to manage to find a spot.

There were a few room complaints in recent reviews: no blackout blinds that fully darkened the room, bathroom fan and mini-fridge were noisy, room was uncomfortably hot for one guest and some guests said they could hear their neighbours or guests in the hallways.

On occasion a guest found their bed on the harder side.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #28 out of 85 properties in Edmonton, from 22 guest reviews.

Hotels.com gave this property an average score of 3.8 out of 5.0, based on 5 guest reviews.

Expedia.ca gave this hotel an average score of 4.0 out of 5.0, with 80% of 5 guests recommending the property.

CanadianHotelGuide.com gave this hotel an average score of 8.1 out of 10, from 23 guest reviews.
Guest Reviews
Rated by Guests
8.1 / out of 10
"Very Good"
Ranked by Guests
#
23 / out of 72
hotels in Edmonton

The average guest rating for BEST WESTERN PLUS City Centre Inn is 8.1 out of 10 based on 1390 reviews from past guests. This average guest rating ranks BEST WESTERN PLUS City Centre Inn at #23 out of 72 hotels in Edmonton.

1390
Map Marker BEST WESTERN PLUS City Centre Inn
11310-109th Street, Edmonton, AB