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BEST WESTERN Cedar Park Inn

BEST WESTERN Cedar Park Inn is a 3 star hotel in Edmonton, Alberta, Canada 5116 Gateway Boulevard, Edmonton, AB, Canada
Estimated Price
$98
CAD
Photo 1 - BEST WESTERN Cedar Park Inn, 5116 Gateway Boulevard, Edmonton, AB, Canada Show All Photos
Reviewers suggested that major renovations would improve the guest experience
Pros 
  • Free wireless Internet, free local calls (under 30 minutes), and free parking
  • Many guests found their rooms to be clean
  • Several guests complimented the food quality at the on-site restaurant
  • A few reviewers found the hotel conveniently located for accessing major highways
Cons 
  • Many guests complained that the hotel was in need of renovations and upgrades
  • Several guests found the customer service to be poor
  • A few reviewers described their rooms as small
  • A few guests thought that this property was not up to the standards of the Best Western brand

Other Hotels in the Area
Ramada Edmonton South (0.2 km)
Edmonton South Travelodge (0.6 km)
Holiday Inn Conference Ctr Edmonton South (0.6 km)
Radisson Edmonton South (0.7 km)
Delta Edmonton South Hotel & Conference Centre (0.8 km)
Sawridge Inn - Edmonton South (1.0 km)
Argyll Plaza Hotel (1.3 km)
Econo Lodge Edmonton (1.3 km)
Derrick Motel (1.4 km)
Super 8 Motel South Edmonton (2.1 km)
Days Inn Edmonton South (2.6 km)
Hostelling International Edmonton (3.3 km)

This Hotel is Near...
Commonwealth Stadium (7.9 km)
Elk Island National Park (44.3 km)
Glenrose Rehabilitation Hospital (7.9 km)
Jasper Avenue, Edmonton (5.8 km)
Kingsway Mall (8.2 km)
Misericordia Hospital (8.7 km)
South Edmonton Common (4.7 km)
Stollery Children's Hospital (4.2 km)
TELUS World of Science-Edmonton (9.3 km)
University of Alberta (4.3 km)
University of Alberta Hospital (4.0 km)
West Edmonton Mall (9.3 km)

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Editor's Analysis
Updated on Jun 15, 2012
Overview
The Best Western Cedar Park Inn is located on Gateway Boulevard in South Edmonton, within a 5 minute drive to interchanges for major highways (Calgary Trail and Whitemud Drive or Highway 2/14).

This hotel is 100% smoke-free and has 195 rooms and 9 suites. All units include televisions with pay-per-view movies, mini-fridges, coffee makers, free wireless Internet, free local calls (under 30 minutes), alarm clocks, hair dryers, irons and ironing boards, and air conditioning. This property allows pets and charges $20 per night based on the availability of pet-friendly rooms (restricted to 2 dogs per room, under 80lbs each). Free parking is available and cold-weather hook-ups are provided.

The on-site restaurant, Season's Grill serves breakfast, lunch, and dinner from 7:00am - 10:00pm, daily. This restaurant has an adjacent lounge which offers pub food from 10:30am - 1:00am, Sunday - Thursday, and 12:00pm - 1:00am on Fridays and Saturdays. Room service is also available, daily, from 7:00am to 11:00pm.

This hotel has a 24-hour exercise facility that is equipped with cardio machines and strength training equipment. There is also an indoor pool on site. This property also offers mail, copy and fax services (an extra fee may apply) at the on-site business centre. A National Car Rental location is on site and operates daily, from 7:00am - 7:00pm.

This hotel is about a 5 minute drive from the SouthGate Shopping Mall and about a 20 minute drive to West Edmonton Mall. West Edmonton Mall features retail shopping, restaurants, an indoor theme park, an indoor water park, and an ice skating rink. The Edmonton International Airport (YEG) is a 25 minute drive south of this hotel (driving time estimates: Google Maps).
The Good
There were few overall positive experiences described among the reviews used for this analysis. However, many guests did find their rooms to be clean. 

A few guests also specifically mentioned that the mattresses were comfortable. A couple of guests mentioned that the complimentary toiletries were of good quality and that the guest room balconies were an added value feature.

Several guests complimented the food quality at Season's Grill, the on-site restaurant. A couple of guests also found the on-site restaurant to be an added convenience.

Several reviewers found the location of this hotel, on Gateway Boulevard, convenient for accessing major highways. Some guests also mentioned finding shopping and dining destinations nearby. 

The Bad
Many guests expressed concerns with the run-down and neglected appearance of this hotel. Reviewers frequently suggested that the property should invest in renovations to improve the guest experience. Guests described the following issues with their rooms: broken televisions, dated furniture, stained and worn carpeting, unpleasant odours, thin bed linens, lack of soundproofing, and burnt-out light bulbs. 

Some reviewers also thought that the guest room bathrooms could use upgrades. A few reviewers experienced problems with clogged drains, inadequate water pressure, and slow running toilets.

Several guests were disappointed by their interactions with the hotel staff. A few reviewers found the check-in and check-out process inefficient, while a couple of other guests described the front desk agents as unfriendly. A couple of reviewers were given room keys for units that were already occupied by other guests and a few guests who reported complaints to the management said that their concerns were not resolved.

A few reviewers, familiar with Best Western properties, noted that this hotel did not seem to be up to the standard of the Best Western brand.
Expedia.ca gave this hotel an average score of 3.1 out of 5.0, with 61% of 79 guests recommending the property.

TripAdvisor.ca ranked this hotel #55 out of 84 properties in Edmonton, based on 79 guest reviews.

Booking.com gave this hotel an average score of 7.9 out of 10, from 209 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews

6.2
Fair

#59 out of 69
Guest Rating Explained
Rating: 6.2 / 10 Details

No. of guest reviews: 560
Guest Recommended: Yes
Guest Ranking Explained

BEST WESTERN Cedar Park Inn is #59 out of 69 hotels in Edmonton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Morgan from Oliver, BC CA rated BEST WESTERN Cedar Park Inn 7 out of 10 on November 15, 2013 Verified Guest Hotel Review

"Cedar Park CLEAN,COMFY"
"Only thing I have to complain about tis the food.. Restaurant is nice clean etc but food was fair at best. Would stay there again but NEVER EAT there again !!!"
Hotel review by guest is Positive
David from Nanaimo, BC CA rated BEST WESTERN Cedar Park Inn 8 out of 10 on October 05, 2013 Verified Guest Hotel Review

"Good value"
"Late check in posed no problems staff were friendly the room was spotless and very comfortable quite large with outside deck. Parking bays were a bit small."
Hotel review by guest is Positive
Charita from Edmonton, AB CA rated BEST WESTERN Cedar Park Inn 7 out of 10 on September 29, 2013 Verified Guest Hotel Review

"Decent Hotel"
"....."
Hotel review by guest is Positive
Verified Guest from Collingwood, ON CA rated BEST WESTERN Cedar Park Inn 7 out of 10 on August 05, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Marselo from Calgary, AB CA rated BEST WESTERN Cedar Park Inn 9 out of 10 on April 06, 2013 Verified Guest Hotel Review

"best hotel i been in Edmonton"
"very clean nice customer service and a very quiet place to relax. plus the pool is very good and clean."
Hotel review by guest is Positive
Verified Guest from Saskatoon, SK CA rated BEST WESTERN Cedar Park Inn 9 out of 10 on March 12, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Laureen from Cochrane, AB CA rated BEST WESTERN Cedar Park Inn 7 out of 10 on February 19, 2012 Verified Guest Hotel Review

"comfortable beds and GREAT service"
"The service in this hotel was exceptionally good and the hotel was clean and the bed was incredibly comfortable. The only disappointment was the small pool and the lack of a hot tub. Otherwise - this was a great hotel and a great value!"
Show older reviews
Hotel review by guest is Positive
Kevin from Lacombe, AB CA rated BEST WESTERN Cedar Park Inn 8 out of 10 on October 20, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Robert from Oshawa, ON CA rated BEST WESTERN Cedar Park Inn 8 out of 10 on June 17, 2005 Verified Guest Hotel Review

Hotel Address: 5116 Gateway Boulevard, Edmonton, AB, Canada

Overview & Amenities


BEST WESTERN Cedar Park Inn

Amenities
  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Valet Parking
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Mini Bar
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Photocopier
  • Courier
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Cots
  • Pub
  • Executive Floor
  • Luggage Storage

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Other Hotels
in Alberta by Best Western

BEST WESTERN South Edmonton Inn & Suites (11.8 km)
BEST WESTERN PLUS City Centre Inn (13.3 km)
BEST WESTERN Westwood Inn (17.6 km)
Best Western Plus Sherwood Park Inn & Suites (22.2 km)
Best Western The Inn Saint Albert (31.2 km)
BEST WESTERN PLUS Denham Inn & Suites (40.3 km)
BEST WESTERN Sunrise Inn & Suites (51.7 km)
Best Western Wayside Inn Wetaskiwin (94.2 km)
Best Western Plus Camrose Resort and Casino (113.4 km)
Best Western Hotel Westlock (123.8 km)
BEST WESTERN Rimstone Ridge Hotel (170.2 km)
BEST WESTERN Red Deer Inn and Suites (217.1 km)

Nearby Cities
Saint Albert (13.1 km)
Sherwood Park (14.7 km)
Spruce Grove (25.2 km)
Leduc (25.4 km)
Stony Plain (29.6 km)

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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