 |
|
You should let others know this page is helpful by clicking the +1 button |
Tip: Book online! It's faster than by phone, and 100% secure. |
OverviewLocated 1.5 km from Canmore's city centre and 2 minutes from the nearest Trans-Canada Highway onramp, the Windtower Lodge and Suites Canmore is suited for both business and leisure travellers who require a hotel with easy highway access and added amenities such as a complimentary breakfast and conference space.
This hotel has 103 guest rooms and suites, each offering cable TV, a coffeemaker, a desk, and a hair dryer. Standard rooms offer one queen or two single beds, while one-bedroom suites offer a queen bedroom, a separate living area with a sofabed, a full kitchen, a dining area, a fireplace, and a washer and dryer. Two bedroom suites are also available.
Hotel amenities include a hot tub, fitness facilites, business services, and multiple conference/meeting rooms. Parking is $10 per night, pets are permitted for an additional $25 per night, and the hotel does not offer wheelchair accessible rooms.
A free breakfast is offered to two guests per room, while on-site dining is available at Rundlestone Bar and Grill (serving breakfast, lunch, and dinner daily). Other nearby restaurants include Cornerstone Theatre & Restaurant (across the street), and Vic's Steakhouse and Bar (about a 4-minute walk northwest of the hotel).
Clock Tower Village Mall is approximately 25 minutes away by car. The Canmore Nordic Centre is a 12-minute drive west of the Windtower Lodge and Suites, and Banff National Park is about a 7-minute drive northwest. Calgary International Airport (YYC) is a 1 hour and 15-minute drive east. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on December 12, 2012: Wi-Fi $10 per day, parking $10 per night, pets are permitted for $25 per night, not accessible.
The GoodGuest reviews used for this analysis showed a positive response to the hotel's rooms, and staff.
Several guests were pleased with their accommodations at this hotel. They described their rooms as nicely decorated and clean, with comfortable beds and great mountain views. It should be mentioned however, that some reviewers who booked standard rooms found them on the small side, and recommended booking suites instead. It was also pointed out the hotel does not include air-conditioning, except in the hallways.
The hotel's staff were praised by many reviewers. They were characterized as attentive, friendly and accommodating, with one guest remarking, "we were treated like returning family".
The Bad
Negative reviews found for this analysis mentioned the hotel's extra charges and noise transfer.
Several reviewers had complaints about extra charges incurred during their stay. They reported being charged fees for parking and Wi-Fi (both $10 per day each), and that a gratuity for the included breakfast was automatically added to their bill. It was also mentioned by one guest they were charged for the hotel's eco program at the end of their stay.
Noise transfer was a source of discomfort for some lodgers at the hotel. They described hearing noise from guests in rooms overhead, including footsteps and an alarm clock.
TripAdvisor.com guest reviews ranked the hotel #23 out of 33 Canmore hotels from 77 reviews.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with a 86% recommendation rate from 29 reviews.
Verified with a front desk agent on December 12, 2012: Free Wi-Fi, parking $10 per night, pets are permitted for $25 per night, not accessible.
 |
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
|
|
|
|
7.2
Good
#19 out of 24
|
|
 |
|
Guest Rating Explained
Rating: 7.2 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.0 |
| Cleanliness: |
6.8 |
| Location: |
6.7 |
| Comfort: |
5.8 |
| Service: |
6.2 |
| Value: |
5.6 |
Details
No. of guest reviews: 108
Guest Recommended: Mixed
|
|
|
Guest Ranking Explained
Windtower Lodge & Suites Canmore is #19 out of 24 hotels in Canmore ranked by the ratings provided by guests.
|
|
|
|
|
|
 |
|
 |
"If you are desperate then its worth wasting your money on"
"Small rooms, hot with no a/c, too many additional charges, not what I expected for the 180 dollars we spent on one night, and there was no lounge. The hot breakfast was okay but honestly, its not hard to scramble fresh eggs so not sure why its not being done""
Was this review helpful? Click
to recommend this page to others.
|
|
|
|
 |
|
|
|
|
|
 |
"They would not allow early check-in. They said the room wasn't ready.
When we did get into our room, it was stifling hot--did not seem like it had been used recently. The room is very small barely enough room to walk around the bed. No air conditioning in room-but the hallways have air. Even with the window wide open and the floor fan provided, as well as the ceiling fan, we still had difficulty sleeping because of the heat--felt like a sauna. There was a charge for internet use-the first that we had in our two weeks of hotel stays, all at different locations in B.C. and U.S.A. Charge for parking, also. My husband wanted to have a drink in the lounge, but because the UFC was on they would not allow him in, unless he paid a $20.00 cover charge. The bathtub was very slippery and curved inward--I slipped backward out of tub and hit my lower back and head on the ceramic tiles. It is now four days later and I am still recovering. I mentioned it to the girl at the front desk when checking out (asked to talk to manager, but she was not in on Sunday--would be there on Monday), and she just said "sorry about that". I also suggested that maybe an hour prior to check in, that they could open the window and turn the fans on to make the room a little more comfortable and she basically shrugged it off, saying that it doesn't usually get hot there. As I mentioned before, we were on a two week holiday traveling to Vancouver Island and down into the States and then back through Canmore. We stayed at Holiday Inns, Best Western, Hyatt(Bellevue), Thornewood Castle(south of Seattle) and had been looking forward to a very nice stay for our last night---We were very disappointed as this was one of the higher priced accommodations that we booked and was very uncomfortable (not to mention my injury)."
Was this review helpful? Click
to recommend this page to others.
|
|
|
|
|
|
| Show older reviews |
|
|
|
 |
Was this review helpful? Click
to recommend this page to others.
|
|
|
|
|
|
|
|
|
|
Was this review helpful? Click
to recommend this page to others.
|
|
|
|
|
|
|
 |
|
|
|
Amenities
- Business Center
- Room Service
- High-speed Internet
- Fitness Room/Gym
- Restaurant
- Parking
- Swimming pool
- Pet Friendly
- Massage / Beauty Centre
- Bar / Lounge
- Elevator / Lift
- 24 Hour Reception
- Dry Cleaning
- Air Conditioned
- Non-Smoking Rooms
- Golf Course
|
- Banquet Facilities
- Conference Room(s)
- Refrigerator
- Cable / Satellite TV
- In Room Movies
- Bath / Hot Tub
- Wake-up Service
- Meeting Rooms
- Kitchenette
- Coffee / Tea Maker
- Microwave
- Hair Dryer
- Complimentary Toiletries
- TV
- Laundry service
- Spa bath / Jacuzzi
|
- Golf Course (nearby)
- Golf (miniature)
- Photocopier
- Desk
- Exhibit Space
- Jacuzzi
- Shower
- Coffee Shop/Cafeteria
- Picnic Area/Tables
- Breakfast in the Room
- Vending Machines
- Family Room
- Self Laundry
- Fireplace
|
|
 |
|
You should let others know this page is helpful by clicking the +1 button |
|
