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Guest Reviews
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7.5
Good
#8 out of 14
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Guest Rating Explained
Rating: 7.5 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.6 |
| Cleanliness: |
8.0 |
| Location: |
7.6 |
| Comfort: |
7.2 |
| Service: |
6.8 |
| Value: |
7.6 |
Details
No. of guest ratings: 4
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #8 out of 14 hotels in Canmore ranked by guests.
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Diana from Calgary, AB CA stayed on February 15, 2004
"Only used the restaurant for one breakfast. The buffet was still out, but after we helped ourselves the server came and told us the food was stale and would not let us eat it. Where was the server to seat us and explain in advance? And why did they not place a sign out saying the buffet was closed. They had to tell several others after us the same thing.
So we ordered from the A La Carte Menu. It took forever for the food to arrive. When it came, my French Toast did not resemble anything described on the Menu. While I was offered a replacement meal, after waiting a half hour to get what I received, I wasn't interested in wasting more time. They took the cost of my food off the bill without my having to ask - that was what redeemed them in our eyes. However the Radisson is supposed to be a step up from a Holiday Inn or Best Western - they've got a ways to go to break even.
The pool is advertised as one of the largest in Canmore. If this is true then everyone has puddles advertised as a pool. And I chose this hotel over another two bedroom condo which would have cost a minor $20 more per night and given the 3 of us a lot more space. The reason I chose the single room was for the pool and hot tub - supposedly attached. Well the access to this facility is outdoors - really stupid when half the year has temperatures below zero. And they don't have a change room - just two toilets & a shower.
The hot tub did not work properly. The jets never came on anywhere near what is needed for a decent experience. The adjustments were all broken and there was no staff to question about it.
The exercise equipment consisted of two tread mills, two bikes and a small rack of weights with a plain bench. One bike did not work. One treadmill did not work. How many hundred people can stay at this place? Whatever, the ratio of guests to equipment (let alone working equipment) is ridiculously huge. Of course, the only place I've stayed with what could be identified as a "real fitness facility" is the Clarion in Victoria, BC. Everyone else is just kidding themselves.
So the only reason I rate this place as average is because they fail just like all the others. And I won't recommend it to anyone else except as a last resort. If I had booked earlier I wouldn't have found myself there in the first place. Now I know why they still had rooms available when the others had none."
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Overview & Amenities
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Minutes from Banff, an hour from Calgary, and a million miles from the daily grind, the Radisson Hotel & Conference Center Canmore is nestled in the heart of the Canadian Rockies. Surrounded by spectacular mountain views, the hotel's is in the perfect location to enjoy golfing, sightseeing, hiking, whitewater rafting, horseback riding, biking, fishing, or just relaxing. In winter, there's downhill and cross country skiing, snowshoeing, dog sledding, and ice climbing. The hotel has a large indoor swimming pool with lounge chairs and adjacent whirlpool. There is also an exercise room with steam room. Other hotel facilities include two gift shops, barbecue site, fire pit, playground, and coin-operated laundry facilities.
Casual elegance can be found in Vic??s Steakhouse and Bar, open daily for breakfast, lunch, and dinner. Room service is available.
The Radisson is a five-minute walk from downtown Canmore, with numerous shops and restaurants. Within three miles of the hotel are Bodyworks Spa, Centennial Museum, Canmore Nordic Centre, and helicopter tours. Within 15 miles are Banff Hot Springs, Sulphur Mountain, and Whyte Museum. Ample parking is available.
For additional convenience and security, the front desk is open 24 hours a day. Hotel services include fax and copy, baggage hold, banking, currency exchange, express check-in, and handicap services. Each room has Spectravision movies, coffeemaker, telephone with dataport and voicemail, radio alarm clock, hairdryer, and iron with board.
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Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
atm/cash machine conference room
elevators handicap facilities
indoor pool laundromat
lounge meeting room
non-smoking rooms restaurant
sauna
wheelchair accessible elevators
whirlpool
chargeable facilities -
fitness center
parking facilities -
outdoor parking
truck/rv parking
additional onsite facilities -
this property is now smoke-free if someone smokes in
a non-smoking room-they will be charged 150 cad the
property is comprised of 4 different buildings and each
building is unique -main buildings -front desk
-all meeting space -vic s restaurant and lounge
-160 guest rooms -3 stories with an elevator
-lodge building and manor buildings -2 stories with
outside corridors -drive up parking -no elevators
-the 2 buildings contain 84 guest rooms including
traditional rooms, all the kitchenette units and all
the 2 bedroom suites -exercise building
-indoor pool, hot tub, steam room and exercise room
all of the buildings are just a few steps apart, but do
require guests to go outside
off-site facilities -
general facilities -
golf course kennel
pharmacy tennis courts
meeting and convention facilities -
meeting and convention facility text -
meeting room information as canmore s premiere meeting
facility, the radisson can comfortably accommodate
groups up to 800. the wild rose ballroom, comprised of
4 equal sections, combines for a total of 6,000 sq
feet. natural light, 14 foot ceilings and excellent
sound systems combine for a superb meeting experience.
7 additional breakout rooms and concourse area gives
planners flexibility with displays, registration -some
meeting rooms have high speed internet access at a cost
of 100 cad per night -hsia provider is telus, dsl
service with ethernet connection -eth.
Attraction Info
Dining Info
Recreation Info
On-site recreations -
exercising fine dining
stationary bike swimming
universal gym weightlifting
onsite recreational activities -
-indoor heated pool and whirlpool. -health club on
site - available 6am-10pm -stationary bike -universal
weight machine
off-site recreations -
dog racing driving range
exercising fishing
golfing hiking
ice skating mountain biking
shopping sightseeing tours
snow skiing steam bathing
tennis water sports
winter sports
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Room Type Descriptions
Nbr of suites - 10
nbr of non-smoking rooms - 214
nbr of rooms for physically-challenged guests - 3
all rooms feature -2q or 1k bed -coffee or tea maker
-cable television with movies -a/c -clock radios -iron
and board -hairdryers -dataports the hotel also
features whirlpool suites and two bedroom suites with
kitchenettes. -3 accessible units -if available,
rollaways on request at 10.00 cad per night
-complimentary morning paper -voltage 110
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Booking Information
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The hotel you have selected -- Radisson Hotel and Conference Center -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Radisson Hotel and Conference Center through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Radisson Hotel and Conference Center computer reservation system in Canmore, Alberta.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Radisson Hotel and Conference Center. For your comfort and peace of mind, you may even.
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