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"Do not stay at Mountain View Inn... it is run down and broke"
"the place is very run down, needs repairs and paint, my air conditioning unit did not work in the first room I had, so they moved me to another room and the air conditioning didn't work there either, I spent a hot, muggy night sweating in the room until it cooled off about 2am... there was a hole in the wall of my room, and the desk clerk said to not use the back door because they didn't want the mice to get in??"
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"the room was clean, that is the only good thing I can say about it. Absolutly the minimal. Old tv, no breakfast, old doorlocks, no hairdryer and minimal shampoo no conditioner or lotion. No information in the room about canmore or anything else."
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"The hotel is old but was alright for a short stay. It was cheap and you get what you pay for. The staff was very nice."
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"Staff were accommodating and very helpful. David and Russel (Rusty) went above and beyond to make our stay pleasant. Very comfortable. Everything we could possibly need was there."
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"A comfortable place for an overnight stay"
"Did not have a glass in the bedroom. TV remote did not always work."
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"Great Value"
"The price was great, the hotel was clean. Will stay here again."
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"Excellent basic accommodation"
"Excellent basic hotel accommodation. Don't expect a pool or internet - but it's very clean, well located, and the staff were friendly and very accommodating. Highly recommended."
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"Very pleased with our stay!"
"We enjoyed staying in this hotel. It was quiet, clean, simple and comfortable! The front desk clerk was helpful, in so many ways! I would recommend it!"
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"found myself cold and sleepless in Canmore"
"VERY loud radiator and toilet, made sleep disrupting sounds all night long. Finally had to sleep with the heat off at night but then was way too cold."
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"Very basic but couldn't complain for the price. Clean and quiet is what's important to me."
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"Mountain view motel is a great place to stay in Canmore."
"Excellent area and close to Exshaw ball tournament as well as down town. The only problem I experience was that I was unable to connect to the internet in room 119 I would have had to go to the coffee area to do so."
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"okay ,clean but very firm beds Very Basic."
"Place was clean and the temperature of the room was good. The beds were a bit too firm and the pillows very flat."
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"Value for Money"
"I got good value for money. Room was very clean. From this location, it was easy to do the Rockies tour. A coffee machine would have made my stay even better."
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"There is no customer service person available in night. Location is good with a lot of parking space. There is no coffee maker or tea maker is available and there is no nearby place where you can get it until you drive."
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"For the price, fine"
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"Great."
"Great inexpensive hotel. Great staff. Could have used coffee in the morning."
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"Decend quite place"
"I found this hotel to be very quite,clean and the beds were confortable.
For value it was more than I expected."
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"ok for a very cheap hotel-desk is closed until 1pm!"
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"No real attempt at customer service.
Had to ask for extra towels and shampoo.
Wi-fi would not connect (never ever had any wi-fi issues at any other motels/hotels).
Poor value comparative to our other experiences at other hotels/motels.
Would never return to that motel...would rather sleep in our car."
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"Lack of tea/coffee making facilities and fridge in own room was very disappointing. These amenities were located in the foyer with fridge being only of a bar size and full.
Calgary airport approx 80 kms distant."
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"they don't have breakfast in the morning"
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"bare basics hotel. room was spaceous but bare but clean. no major problems."
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"great views of the tree sisters mountain. But opposite the railway line so sometimes noisy."
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"My main concern was with the make up of the beds, which seemed as though they hadn't been made prior to our arrival. As well, we stayed in this same hotel 7 years ago and it hasn't changed at all. The reason I rated the customer service as non-existent is that if we needed something in our room, we had to go down to the front desk to get it. However, I would still reccomend the hotel to anyone that doesn't have high maintenance needs and is looking for an affordable place to stay in Canmore. Thanks."
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"We called to confirm our late arrival reservation at 9:00 p.m., knowing that we still had 4 hours of driving ahead. We specifically asked what time the front desk closed. They said it was open until 2:00 a.m., but that if we were going to be later that we should call and they would wait on us. We said that it would be close, but that if we were going to be after 2:00 we would call. We arrived at 1:15 a.m. and the desk was closed. At this point we were exhausted from travel and the athletic event our son had competed in, and had a total of 6 weary people. We knocked on doors until we awakened a man who rented an apartment in the basement. He was able to give us keys, but clearly was not associated with the staff function of the hotel. And while he was congenial, he was irritated with the hotel staff. The next morning, as we checked out, the hotel owner said she would speak to her staff and thanked us for letting her know, but barely apologized for the discomfort we experienced, nor attempted to reassure us of not running into the same problem again."
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"THe staff was fantastic. They were extremely helpful with providing information when requested. THis hotel was a great place to stay with our family, although we did miss having a swimming pool to use. The price of the room was resonable considering that we were in the heart of the tourist attractions."
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"light fixtures did not work properly in room 107 - air conditioning was very loud. Pillows were lousy. Staff was helpful and courteous."
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"Rooms had no coffee maker"
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"There were a lot of 'little' things missing from this hotel. No signs on the back of the room door indicating checkout time, the room was only set up for two people, even though they knew there would be three, there was no 'do not disturb' sign for the door handle and the towels were pretty thin. But, for the area it's in (so close to Banff) and for the price you pay, it's more than adequate. If you're just looking for somewhere to sleep, this is definitely the place to go. If you have trouble with a lot of noise at night, you might want to look somewhere other than Canmore, though, since there's a major train route running right through town.
One other thing that was a bit odd - there were very few restaurants to be had in walking distance."
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"The bathroom needed some attention. It was dirty and old."
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"Thank you. I would recommend putting in a continental breakfast."
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"I was very upset with this facility. I believe that they employed deceptive advertising as the facility talked about "mountain views". I didn't know that the facility was in a middle of a town as it didn't indicate such in the material I reviewed before I made a decision to book a room for two nights. When I arrived, I considered cancelling alltogether but I was stuck for one night. I was able to cancel my second night when I forcefully explained that they had misrepresented themselves. My youndest daughter thought she saw a rodent in our room early the morning after our check-in. I hate being ripped off and if I am going to be ripped off, I'll let that happen in the United States. I cut short the remainder of my Canadian stay and returned home. This hotel left a bitter aftertaste in my mouth. No, I would not recommend this play to anyone. Thank you for asking.
John McInnis"
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"No frige, microwave or coffee maker in room. Hotel has a small frige and mircowave which you share with other guests. Don't expect too much from the hotel/room if you just want to stay the night it's ok."
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"The room had iron and iron table but did not have any hairdrier and kettel which I think is more important than iron. Although I borrowed a hairdirer from the reception for the time of my stay but I think it is better that each room is equipped with at least these two items. For us which have car during our stay the loaction of hotel was good but I do not know about those who dose not have car."
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"The gentleman who checked us in was very friendly and courtious and is a definate asset to you team. The room was very clean and the view was unbelievable. I will definately come back and visit you again. Thank You John Sinclair"
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"I made reservation and arrived at 12:45am only to find a sign stating that the office opens at 7am. I had to wait until 7am to get my room key. If you arrive late at night, I recommend calling ahead to make sure they leave a room key for you at the front desk."
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"Overall the service was awesome, however...the toilet, tub, and bathroom floor were dirty. It was clear that the bathroom was not cleaned properly before we stayed in the room. #222 (urine dried on the floor in front of the toilet, ring inside the toilet, ring in the tub) Other than that, our experience was a positive one. Joan was great. I'd stay there again...just because she was so helpful and pleasant. Thanks for asking for our opinion!"
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"Great deal as a budget hotel especially in such an expensive resort town."
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"Good hotel for people on the budget, if all you need is just a decent roof over your head"
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"We did not have any toilet paper on Sunday morning and no one to ask for a new roll. No one was at the front desk. My friend had to get some toilet paper from the public washroom. Not acceptable. Also, on the internet is says checkout time is 12 pm and we arranged with the front desk to be out at noon, but staff complained to my friend and said, "check out is at 11". She explained we had arranged to be out at noon. We do not need to be bothered by this when we already arranged it prior."
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"I had called earlier and I was given the second floor room nos. but on arrival she was giving us groundfloor rooms until on request then she gave us second floor rooms and that is what we did not like about it."
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"Tina at the front desk was extremely helpful - we have a 3 1/2 month old baby, and she was able to accommodate us with a room with a fridge and to give us use of a microwave. Thanks Tina!"
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"Room was not properly cleaned prior to our arrival. The main overhead light was burned out. The TV sound did not work and one of the lamps was broken."
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