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Well-liked Canmore hotel with restaurant and suites with kitchenettes and private hot tubs

Pros
  • Free Wi-Fi, free parking
  • Many reviewers enjoyed their well-appointed and comfortable rooms
  • The staff and customer service were praised by many guests
  • Several lodgers were pleased with the hotel's location
Cons
  • A few guests were disappointed with the service and price at the on-site restaurant
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Feb 11, 2015
Overview
Located just east of the Trans-Canada Highway and roughly a 7-minute drive from Canmore's city centre, the Holiday Inn Canmore is popular travellers who require a hotel with business facilities, extended kitchen amenities, and quick highway access.

This non-smoking hotel has 99 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a mini-fridge, a microwave, a sofabed, a coffeemaker, a desk, a hair dryer, and an iron and ironing board. Standard rooms offer one king or two queen beds, while suites with kitchenettes and jetted bathtubs are also available.

Hotel amenities include a business centre, a fitness room, a hot tub, and a meeting/conference facilities. Accessible rooms are available upon request, parking is free, and pets are not permitted.

On-site dining is offered at Renzo's Ristorante (open daily for breakfast, lunch and dinner), while other restaurants located nearby include Thai Pagoda Restaurant and Glacier Restaurant Lounge (both within an 8-minute drive west of the hotel).

The Holiday Inn Canmore is near several local points of interest: Canmore Nordic Centre for skiing is about a 15-minute drive west, Banff National Park is 6 minutes away by car, and the Stoney Nakoda Resort & Casino is roughly a 20-minute drive eastward. Downtown Banff can be found about 25 minutes away along the Trans-Canada Highway, and 
Calgary International Airport is a 1-hour and 15 minute drive east of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: December 13, 2012).

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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's rooms, staff, and location.

Many reviewers were complimentary of their accommodations a this hotel. They described their rooms as well-appointed, clean and comfortable, with fresh linens and spectacular views of the mountains. These guests also found it handy to have a mini-fridge and microwave included in their rooms.

The hotel's staff were praised by several guests for the customer service they provided. They were described as efficient, welcoming, and professional. 

Many lodgers were pleased with the hotel's location. They found it to be close to restaurants and shops, the Trans-Canada Highway, and downtown Canmore. It should be mentioned however, that a more or less equal number of reviewers felt the hotel was within a reasonable walking distance to downtown Canmore as those who said it was not within a reasonable walk..
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The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of common complaints among them, which included the hotel's value and the on-site restaurant.

Some guests were disappointed that the hotel didn't include certain amenities for the price they paid. These guests felt there should have been an included breakfast, and also pointed out there was no pool. A couple of other guests reported difficulty with the Wi-Fi signal, which for them, took away from the value of the hotel.

The on-site restaurant was a source of some complaints by reviewers. They were disappointed with the service they received and described it as being slow and inattentive. It was also mentioned by a few that the prices were inflated for the quality they received, and that the restaurant closing between lunch and dinner was an inconvenience.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #5 out of 33 Canmore hotels from 103 reviews.

Hotels.com guest reviews rated the hotel 4.3 out of 5 from 74 reviews.

Expedia.com guest reviews rated the hotel 4.2 out of 5 with a 94% recommendation rate from 17 reviews.

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: December 13, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.0
Very Good
#
16 / out of 35
hotels in Canmore

Rated 8.0/10 based on 1748 reviews

Ranked #16 out of 35 hotels in Canmore

1748
Map Marker Holiday Inn Canmore
1 Silvertip Trail, Canmore, AB