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Quiet and scenic location near Falls, pleasing rooms with wood burning fireplaces, good dining

  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their friendly and helpful service
  • Many reviewers praised the food at the on-site restaurant
  • Several guests found the in-room fireplaces and free firewood to be value-added features
  • Several reviewers found the location convenient for accessing hiking trails
  • Several guests thought that the room rates were expensive
jump to full editor's analysis (below)
Free Wi-fi
Free Parking
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Editor's Analysis
Updated Jul 9, 2014
This hotel is situated in a secluded area of Jasper National Park, halfway between the Columbia Icefields and the Jasper Townsite (a 50-minute drive away). This property is located at the entrance to Sunwapta Falls (7-minute walk from the hotel), a class 6, 18-metre waterfall and major Jasper National Park attraction. 

This property is ideal for nature lovers because hiking trails (Osprey Lake and Buck trails) are accessible from this property within a 7-minute walk. Many outdoor excursions and activities may be booked directly through the hotel.

The lodge is 100% smoke-free and all rooms include a TV, free Wi-Fi, a coffeemaker, and a mini-fridge. Microwaves, irons and ironing boards, and hair dryers are available on request. Select rooms include a wood burning fireplace (with complimentary wood). Rooms may be furnished with 1 king bed, 1 queen bed, or 2 double beds. The Sunwapta Suite includes the standard amenities and is configured with 1 queen bed, 2 double beds, and 2 bathrooms.

Free parking is available on site and pets are permitted for an additional fee of $25 per night.

The on-site restaurant serves breakfast, lunch, and dinner. Other on-site amenities include a gift shop, safe deposit boxes, tour assistance and concierge services, a business centre, and a rooftop terrace.

The Athabasca Falls are about a 20-minute drive north of this hotel via the Icefields Parkway. The Columbia Icefields are a 40-minute drive south of this hotel and feature waterfalls, scenic tours, and the largest glaciers south of the Arctic Circle. The Jasper VIA Rail station and Greyhound bus station are both located in the Jasper Townsite, about 50 minutes away by car. (All driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, many guests described overall positive experiences at this property.

Many reviewers described their rooms as clean and their beds as comfortable. A couple of guests thought that their rooms were well-appointed with modern furnishings.

The staff were frequently described as knowledgeable, friendly, helpful, and quick to respond to guests concerns and requests.

Many guests praised the food and the attentive wait staff at the on-site restaurant. Several reviewers also suggested that future guests make reservations at the restaurant when they book their room to ensure that they will have the opportunity to dine at the restaurant.

Several guests found the location convenient for accessing hiking trails and other Jasper area attractions. A few reviewers also praised the pleasant views during the drive along Highway 93 to the hotel.

Several reviewers found the in-room fireplace and complimentary firewood to be value-added features. A few guests also mentioned that the staff will start the in-room fires upon request and one reviewer described the fireplace as "romantic".

A few guests thought that the on-site gift shop was well-stocked with gifts, souvenirs, maps, and books.
The Bad
As mentioned above, positive reviews for this hotel greatly outnumbered negative reviews. However, there were a couple of common concerns and a few isolated complaints.

Several guests thought that the room rates were expensive. While many guests complimented the food and the service at the on-site restaurant, as mentioned above, a few guests complained that the menu prices were expensive and one reviewer said that the average entree price was $30.

Isolated complaints included: dirty in-room carpeting, noise disturbances from neighbouring rooms, poor TV channel selection, poor cell phone reception, and yellowish in-room water.

Show Sources
Sources gave this hotel an average score of 3.9 out of 5.0, with 80% of 50 guests recommending the property. ranked this hotel #2 out of 18 hotels in Jasper, based on 188 reviews. gave this property an average score of 4.0 out of 5.0, from 42 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews

Rated 7.8/10 based on 484 reviews

Ranked #1 out of 1 hotels in Canadian Rocky Mountain Parks World Heritage Site

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7 out of 10 | Chris stayed July 31, 2006

"This is a great place to stay to you want to be in the center of the Rockies. The wild life you see just driving down the highway 93 is super"


10 out of 10 | Judy stayed May 13, 2006

"This resort's attraction is its location within Jasper National Park. You should have a choice like "don't care" or "not applicable" for questions about this place's proximity to the airport, shopping and business district. Sunwapta Falls Resort was amazing because it is so remote. The rooms were clean and nicely furnished, while the place retained the feel of a rustic lodge. The food was excellent and reasonably priced and the staff were so friendly and really went out of their way to provide advice and information for a great stay. I would definitely go back when I return to Alberta."


8 out of 10 | Pat stayed October 08, 2005

"We were disappointed in the distance from Jasper. We assumed that it was in the town of Jasper but in reality it was 20 outside of town even though it had a Jasper address. It limited the time spent in the town."


8 out of 10 | Verified Guest stayed September 27, 2005

"Midway between Banff and Jasper so no shopping or airport therefore answers to these questions above could be seen as negative but they were not available"


7 out of 10 | Jeanne stayed August 14, 2005

"The decor was very nice in the room (bedcoverings and curtains...). However someone needs to go in the washroom (toilet and bathtub) and take a look at the paint job around the door. I guess that no one inspected it from this view point but every guest sees a very messy paint job. One other feedback about the layout was the sink was in the main room rather thatn in the washroom or at least in a private alcove area. This leaves no privacy for a person using the sink. Can be a negative feature depending who you are sharing the room with. The restaurant after 6:00 pm was extremely expensive ($26 entrees)for a family. We fortunately were able to eat earlier at the cafe rates. More affordable dining would have been nice even after 6:00. The location was perfect for our biking trip and the proximity to the falls was excellent. So there you go - some good stuff and some suggestions. JM"

Map Marker Sunwapta Falls Rocky Mountain Lodge
Highway 93 - Icefields Parkway, Canadian Rocky Mountain Parks World Heritage Site, AB