OverviewLocated in Calgary's southeast quadrant this hotel is just over a 10-minute drive from Macleod Trail (a major north-south artery through Calgary) and about a 5-minute drive to
Fish Creek Provincial Park, one of the largest urban parks in Canada. This hotel is popular with business travellers, extended-stay travellers and families.
This hotel has 103 non-smoking rooms. In the standard rooms, guests can choose between queen and king beds. There are suites available, which sleep up to four, some of which have a jacuzzi. In all rooms, guests can expect free Wi-Fi, a microwave, a fridge, a hair dryer, a coffeemaker, a flat-screen TV and an iron and ironing board. Pets are permitted at this hotel for an additional $25/day.
There is no on-site restaurant, but guests are offered a complimentary hot breakfast daily. A number of restaurants are within a 5- to 15-minute walk of the hotel. On-site amenities include an indoor pool, a waterslide, a hot tub and a gym. Free on-site parking is available.
There are a number of points of interest within a 5-minute drive of the hotel, including big box stores, the Shawnessy Village Shopping Centre, and a movie theatre. Heritage Park Historical Village is about a 19-minute drive away. This hotel is about 25 minutes south of the downtown Calgary area, which is home to the business district and many of Calgary's popular attractions (Stampede Corral, the Calgary Tower and the Glenbow Musuem). For guests travelling by air, this hotel is about a 33-minute drive (35 km) from Calgary International Airport (YYC). (Distances and driving time estimates: Google Maps)
Confirmed with a front desk agent: free parking, Wi-Fi and breakfast (call date: August 13, 2012).
The GoodGuests had lots of praise for this hotel, and were particularly impressed with the cleanliness and the level of service from staff.
Reviewers frequently commented that the hotel was very clean, including repeat visitors who said this was consistently true of the hotel.
Staff received top marks from reviewers. One guest suggested that the housekeeping staff took a great deal of pride in their work and it was reflected in the cleanliness of the hotel. A few other guests commented on how accommodating and eager to please the staff were.
Several guests liked the location of this hotel, saying that it was close to a number of dining and shopping options.
There were a number of comments from guests who enjoyed the pool, waterslide and hot tub area. They felt that the facilities were well maintained, the area was tidy and that towels were adequately restocked.
The Bad
For the most part, reviews used for this analysis were positive, but guests had some common complaints about noise disturbance and about the bathrooms.
A few guests indicated that they were bothered by noise from guests in adjacent rooms and in the hallways.
Some guests felt that their bathroom was too small, while others reported problems with blocked sinks.
A couple of guests had difficulty regulating the temperature in their room, and found that the rooms were hot and stuffy.
Some guests also complained about the quality and selection of food offered at the complimentary breakfast.
TripAdvisor.com guest reviewers ranked this hotel #14 out of 97 Calgary hotels, based on 58 reviews.
Booking.com guest reviewers rated this hotel 8.8 out of 10, or "fabulous", based on 11 reviews.
Expedia.ca guest reviewers rated this hotel 4.6 out of 5, based on 27 reviews. 100% of guests would recommend this hotel.
Confirmed with a front desk agent: parking, Wi-Fi and breakfast (call date: August 13, 2012).
