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Staybridge Suites Calgary Airport

Staybridge Suites Calgary Airport is a 3 star hotel in Calgary, Alberta, Canada 2825 Sunridge Way North East, Calgary, AB, Canada
Estimated Price
$200
CAD
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Guest Reviews
Amenities
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Exceptional staff, eager to meet and exceed guest expectation at this airport hotel

Pros 
  • Free Wi-Fi, free parking, free hot buffet breakfast, free airport shuttle
  • Excellent, accommdating staff, according to guests
  • Clean, comfortable, large rooms, according to guests
Cons 
  • Some guests had difficulty locating the hotel and accessing the parking lot

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Editor's Analysis
Updated on Aug 30, 2012
Overview
Located a 14-minute drive from Calgary International Airport (YYC) and just over a 15-minute walk to Sunridge Mall (one of Calgary's largest), this hotel is popular with air travellers and those seeking extended-stay facilities or preferring to stay outside of the downtown core.

All 96 rooms have free Wi-Fi, a full kitchen (including a fridge, a microwave, a dishwasher and a stove), premium cable TV, a CD and DVD player, work space, a coffeemaker, a hair dryer and an iron and ironing board. There are standard rooms (choice of king or queen beds) or suites available (some with a separate bedroom/living area). Pets are allowed at this hotel for $75 for stays between 1-6 nights and $150/pet for stays of 7 nights or more.

While there is no on-site restaurant, guests are offered a hot buffet breakfast for free daily. There are a number of restaurants located within a 5- to 10-minute walk from the hotel. On-site amenities include free parking, a free airport shuttle, a business centre, a gym, an indoor pool with a waterslide and a hot tub. 

One of the most popular attractions in the north end of Calgary is the Calgary Zoo (a 10-minute drive away). The downtown area (which is where the Stampede Corral, the Calgary Tower and the business district are all located), is about a 18-minute drive away. (All distances and driving time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, airport shuttle, breakfast and parking (call date: August 29, 2012).
The Good
Most of the reviews used for this analysis were positive, and compliments about staff and the rooms were common.

Several guests commented on how eager staff were to please and how they consistently went out of their way to meet guest needs. Staff were described as kind and considerate.

Guests found the rooms exceptionally clean. Several guests commented favourably on the layout of their room and said that the rooms were much larger than they had expected. Within the reviews used for this analysis, a number of guests were either travelling with children or in large parties of 4 or more and felt that the size of the rooms was more than adequate. A number of guests thought the decor contributed to the overall comfort of the rooms as well.

Several guests liked the selection and the quality of the food offered at the complimentary hot breakfast. Many felt that breakfast items were well stocked throughout the breakfast hours.

There were some additional comments about comfy beds and from guests who enjoyed the pool area.

The Bad
The bulk of the reviews used for this analysis were complimentary (in fact, negative comments were far and few between). A few negative points surfaced, but they did not seem to be reflective of overall guest experience.

A few guests had issues with access to the hotel. A couple of guests felt that signage was confusing and that the hotel was difficult to find. A few guests indicated that the on-site parking was awkward (you can't access it from the main street) and difficult to access.

There were some peripheral comments from guests in rooms on the Barlow Trail (west) side of the hotel, who were bothered by street noise.
TripAdvisor.com guest reviewers ranked this hotel #15 out of 97 Calgary hotels, based on 105 reviews.

Booking.com guest reviewers rated this hotel 9.6 out of 10, or "exceptional", based on 7 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 13 reviews. 92% of guests recommend this hotel.

Confirmed with a front desk agent: Wi-Fi, airport shuttle, breakfast and parking (call date: August 29, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
8.7
Very Good

#18 out of 81
Guest Rating Explained
Rating: 8.7 / 10 Details

No. of guest reviews: 280
Guest Recommended: Yes
Guest Ranking Explained

Staybridge Suites Calgary Airport is #18 out of 81 hotels in Calgary ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Barbara from Red Dear County, AB CA rated Staybridge Suites Calgary Airport 9 out of 10 on March 23, 2011 Verified Guest Hotel Review

"Treated like royalty"
"From the moment we arrived we were treated like royalty. Friendly, knowledgeable staff, all the amenities we needed. Our flight required us to leave before 6am and they had coffee, fruit and granola bars for us as the breakfast room was not yet open. Great experience!"


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Shops
  • Photocopier
  • Desk
  • Courier
  • Jacuzzi
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Executive Floor
  • Luggage Storage
  • Shops in Hotel
  • Ice Machine
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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