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Highly praised downtown Calgary hotel near Eau Claire Market with indoor pool & waterslide
- Free amenities: pet stays and Club Members get free Wi-Fi
- Guests loved the clean and spacious suites
- Staff were absolutely amazing said guests
- The location was excellent, close to dining, shopping, the Bow River and trails
- Guests liked the quality of the breakfast buffet
- Many thought the hotel provided good value
- Wi-Fi costs $12.60 or $22.60 per 24 hours
- Valet parking costs $29 for weekends and $42 for weekdays per night
- There was the occasional complaint of noise either from inside or outside the hotel
Updated Jul 6, 2016
This downtown hotel affords a prime location right by the Bow River and Eau Claire Market. Prince's Island Park provides an urban oasis of trails, flowers, waterfowl and canoeing, along with festivals, a 5-minute walk away.more
The 15-storey hotel offers 323 smoke-free suites. All suites include a separate bedroom and a living room with 2 flat screen TVs with cable and LodgeNet movies, a coffeemaker, a stocked mini-bar (a colder mini-fridge is available on request), a microwave, a wet bar, a large desk, an iron and ironing board, a hair dryer and climate control.
Rooms are furnished with 2 double beds, 2 queen beds or 1 king bed. Room extras include a sofabed, 2 separate bedrooms, a gas fireplace, a safe, a dining table, 2 bathrooms, a soaker tub and floor-to-ceiling windows.
Club suites offer access to the rooftop club lounge where a free breakfast, snacks, drinks and hors d'oeuvres are served. Upgraded amenities for club suites include newspaper delivery, a safe, bathrobes, slippers, shoe shine and turn-down service.
Valet parking is available for $42 per day on weekdays and for $29 per day on weekends. Pets (dogs less than 40 lbs.) are welcome for free. Wi-Fi is free to club members but otherwise costs $12.60 or $22.60 per day.
Barclay's restaurant offers an a la carte or buffet breakfast daily. Fionn MacCool's Irish Pub provides a heated outdoor patio along with happy hour, live music on certain days, as well as lunch and dinner daily. Paired offers small plates with area craft brews and wine samplers from 5 pm to 8 pm daily in the hotel's lobby lounge.
Hotel amenities include an indoor pool, a waterslide, a hot tub, a fitness centre, a business centre, in-room spa services, hair salon, a guest laundry, dry cleaning, ice/vending machines, safety deposit boxes and meeting rooms.
Eau Claire Market offers restaurants, galleries, cinema and shopping 1-minute away on foot. Calgary Tower and the Glenbow Museum are both about a 16-minute walk away. Stampede Park is a 12-minute drive or 40-minute walk away. Calgary International Airport (YYC) is a 19-minute drive without traffic. (All tavel times: Google Maps)
Confirmed by front desk on June 19, 2016: free pet stays, all suites have a mini-bar, microwave and sink with counter (a colder mini-fridge is available for free upon request), the pool is open 24 hours from Sunday to Thursday and from 5 am to 11 pm on Friday and Saturday; waterslide hours are 9 am to 10 pm
Guests were very impressed with what this hotel had to offer. The location, staff and accommodations were all superb.more
The rooms were pleasing. Guests liked having spacious, but cozy and clean accommodation that provided more than just a sterile room with a bed or two. These were suites with separate living and sleeping areas that had extra conveniences like a little mini-kitchen area with a counter, sink and a microwave, a well-stocked and reasonably-priced mini-bar, a humidifier, lots of eletrical plugs in the right places and comfortable beds with nice duvets.
The location was excellent. It was central to downtown offices and shopping, near great dining, trails for a run and scenic green space with pedestrian bridges. It was also convenient to the airport.
Staff delivered a great experience to guests. They were delightfully helpful, extremely courteous and had a caring attitude, attentive to guests' needs and requests. One recent guest said, "Thank you for treating us in every way like we were your only customers."
Families with children loved having a waterslide with indoor pool to entertain the kids and guests with dogs loved having the island park and Bow river trails nearby.
Guests enjoyed the buffet breakfast on site, the rooftop patio club lounge views on the 15th floor, and live entertainment at the on-site restaurant.
The price was right. Guests often commented positively on the value this hotel provided and one guest said the hotel provided "luxury on a budget".
Guests who complained seemed few and far between.more
A few guests complained of extra charges for parking and Wi-Fi.
Although the majority of guests (in the numerous reviews read for this report) found the hotel quiet, a small number of guests complained of hearing noise. They cited a neighbouring restaurant at Eau Claire Market, street traffic, a room above the pool area and young children allowed to play in the hallways.
SourcesExpedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 948 reviews.
TripAdvisor.com guest reviewers ranked this hotel #16 out of 110 Calgary hotels, based on 730 reviews.
Booking.com guest reviewers rated this hotel 9 out of 10, based on 315 reviews.