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Sheraton Cavalier Hotel

Sheraton Cavalier Hotel is a 3 star hotel in Calgary, Alberta, Canada 2620 32nd Avenue North East, Calgary, AB, Canada
Estimated Price
$175
CAD
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Guest Reviews
Amenities
Booking Information

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Other Hotels
in Calgary by Sheraton
Sheraton Suites Calgary Eau Claire (9.4 km)
Four Points by Sheraton Calgary West (23.0 km)

Guests enjoyed the big water park at this airport-area hotel

Pros
  • Free Wi-Fi, free parking
  • Good location, close to shopping, restaurants, attractions and the airport, according to guests
  • Water park is clean, fun and enjoyable, according to guests
Cons
  • Some guests felt the rooms and the food on site were expensive

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Editor's Analysis
Updated on Aug 27, 2012
Overview
This hotel is located in Calgary's northwest quadrant, about a 13-minute drive from Calgary International Airport (YYC) and about a 5-minute drive to the Sunridge Mall (one of Calgary's largest). The hotel's large water park makes it popular with families, while its proximity to the airport and its airport shuttle attract air travellers.

All of the 306 rooms at this hotel include free Wi-Fi, voicemail, a hair dryer and a coffeemaker. There are standard rooms available (which offer king or queen beds, and a 32" flat-screen TV), club rooms (which grant guests access to a club lounge, where continental breakfast and evening hors d'oeuvres are served daily) and suites (some of which have a separate bedroom and/or a jacuzzi). Pets are permitted free of charge. There is an airport shuttle available as well (ride to the airport is free, from the airport is $5/guest).

There is on-site dining at this hotel. Carver's Steakhouse serves dinner daily. Colours Cafe serves breakfast, lunch and dinner daily. There is also a pub and a lounge on site. Other on-site amenities include free parking, a 3,000-square-foot water park (which has 2 waterslides, 2 indoor pools, a splash pad and a hot tub) and a gym.

Attractions in the north part of Calgary include the Calgary Zoo (an 11-minute drive). The downtown area (where attractions like the Stampede Corral, the Saddledome and the Calgary Tower are located) is about a 19-minute drive away from this hotel. (All distances and driving time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking, pet policy and airport shuttle (call date: August 23, 2012).
The Good
Generally, guests enjoyed their stay at this hotel, based on the reviews used for this analysis. Positive comments about the water park and about the hotel's convenient location surfaced most frequently.

The water park was fun and clean, with lots to do, according to a number of guests (many of whom were travelling with children). For many guests, the water park was the highlight of their stay.

There were a number of positive comments about the hotel's location. Several guests appreciated how close the hotel was to the airport, shopping (Sunridge Mall) and attractions (Calgary Zoo).

Guests received good service from staff here, and frequently used words like helpful and friendly to describe them. Some guests said that staff often went out of their way to assist them, doing things like offering advice on the area, and printing out directions.

Rooms were clean, comfortable and spacious, according to a number of guests.

There were a couple of additional comments about nice updates and renovations in the rooms.

The Bad
The overwhelming majority of reviews used for this analysis were positive, but there was a handful of complaints about price and perception of value.

Room rates were an issue for some people who felt that they were on the expensive side. One guest felt that the food in the on-site steakhouse was overpriced and not suitable for "family dining".

There were some peripheral comments about slow Wi-Fi connections and on noise coming from other guests in the hallways.
TripAdvisor.com guest reviewers ranked this hotel #19 out of 97 Calgary hotels, based on 169 reviews.

Expedia.ca guest reviewers rated this hotel 4.4 out of 5, based on 86 reviews. 92% of guests would recommend this hotel.

Priceline.com guest reviewers rated this hotel 8.39 out of 10, based on 8 reviews.

Confirmed with a front desk agent: Wi-Fi, parking, pet policy and airport shuttle (call date: August 23, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
8.3
Very Good
Guest Rating Explained
Rating: 8.3 / 10 Details

No. of guest reviews: 323
Guest Recommended: Yes
Guest Ranking Explained

Sheraton Cavalier Hotel is #29 out of 81 hotels in Calgary ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Drumheller, AB CA rated Sheraton Cavalier Hotel 9 out of 10 on November 02, 2013 Verified Guest Hotel Review

"Velma Peake"
"Had a wonderful time. Very clean and professional Staff. I will stay there again"
Hotel review by guest is Positive
Verified Guest from Siksika, AB CA rated Sheraton Cavalier Hotel 8 out of 10 on November 18, 2012 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Wainwright, AB US rated Sheraton Cavalier Hotel 8 out of 10 on July 01, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Wanda from Edmonton, AB CA rated Sheraton Cavalier Hotel 3 out of 10 on July 16, 2005 Verified Guest Hotel Review

"It was very busy because of Stampeed. The hotel seemed old, which I don't mind if things are kept up, but the airconditioning did not work and the desk attendant said he would look into it but did not. I have stayed in much nicer hotels for much less money. I suppose they could charge that amount because it was Calgary Stampede week, but it leaves a bad taste in the mouth."
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Sheraton Cavalier Hotel 8 out of 10 on October 05, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Stephanie from Empel, NL rated Sheraton Cavalier Hotel 9 out of 10 on August 28, 2004 Verified Guest Hotel Review

"Great hotel, loved the indoor pool with slides and spa's. Very enjoyable!"
Hotel review by guest is Positive
Mary from Fort Saskatchewan, AB CA rated Sheraton Cavalier Hotel 9 out of 10 on July 17, 2004 Verified Guest Hotel Review

"Too many stairs to get to pool did not see any wheel chair acess. They do not provide tea in room for brakfast only coffee."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Cable / Satellite TV
  • Secretarial Service
  • Connecting Rooms
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Golf Course (nearby)
  • Desk
  • Ballroom
  • Ceremonies
  • Disabled Accessible Rooms
  • Disabled Parking
  • Jacuzzi
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Bathrobes
  • Towels
  • Child Pool
  • Pool Indoor
  • Cots
  • Pub
  • Coffee Shop/Cafeteria
  • Souvenirs/Gift Shop
  • Smoking Room
  • Express Check-In/Check-Out
  • Free Parking

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8.3
Very Good

#29 out of 81 hotels in Calgary city based on 323 guest reviews

Other hotel options in Calgary:
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Canadas Best Value Inn Calgary
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Higher Rated By Guests
8.3 Very Good
Deerfoot Inn and Casino
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Sometimes Less Expensive
8.2 Very Good
Holiday Inn Express Hotel & Suites Calgary South
C$174


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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