OverviewLocated a 2-minute drive off of Deerfoot Trail (also known as Hwy 2 or the Trans-Canada Hwy) and a 6-minute walk to Deerfoot Casino in Calgary's south east quadrant, this hotel is popular with those who want to stay outside of the downtown core. Because of its family-friendly amenities like bunk beds in some rooms and a pool with a waterslide, the hotel attracts many families as well.
All of the 139 rooms at this hotel have free Wi-Fi, a 32" flat-screen TV, bathrobes, a hair dryer, a mini-fridge, a coffeemaker and an iron and ironing board. Standard rooms are available (king or queen beds), as well as more spacious suites (some of which have a jetted tub, a full kitchen and/or bunk beds geared to those travelling with children). Pets are permitted for an additional cost of $15/night.
While there is no restaurant on site, guests are offered a complimentary hot breakfast buffet daily. There are a number of dining establishments located within a 10-minute walk of this hotel. On-site amenities include free parking, an indoor pool with a waterslide, a hot tub and a complimentary shuttle to the nearby Deerfoot Casino.
This hotel is about a 16-minute drive to Fish Creek Provincial Park, one of Canada's largest urban parks. Another popular South Calgary attraction is Heritage Park Historical Village, about a 15-minute drive away. The downtown area (where the business district, the Stampede Corral and the Calgary Tower are located) is about a 20-minute drive away. Air travellers should budget about 23 minutes to travel the 30 km between the hotel and Calgary International Airport (YYC). (All distances and driving time estimates: Google Maps)
Confirmed with a front desk agent: breakfast, parking, shuttle and Wi-Fi (call date: September 10, 2012).
The GoodMost of the reviews used for this analysis were positive, and guests were most enthusiastic about service from staff and the cleanliness and size of the rooms.
Guests received good service from staff at this hotel and frequently said that they were friendly and efficient. Staff were accommodating when in it came to check-in and check-out times. A few guests said that staff were particularly helpful when it came to offering advice on attractions and giving directions.
Rooms were big, clean and comfortable, according to a number of guests. Guests also said that common areas (lobby and pool area) were clean as well. There were comments from guests who felt that the hotel was well maintained.
A number of guests liked this hotel's location and liked being outside of the downtown core. A number of guests also liked this hotel's proximity to Deerfoot Trail (Hwy 2 or the Trans-Canada Hwy) and said that the hotel was easy to find. A few guests also commented on the convenience of being located within walking distance to Deerfoot Casino.
There were some additional comments from guests who felt that they had received good value for the price that they paid for the room.
The Bad
While most of the reviews used for this analysis were favourable, there were some common complaints about the pool and noise disturbance.
There were a number of comments from guests who found that the pool was too small and that the water was uncomfortably cold. A few guests felt that the changing facilities at the pool were small and awkward to move around in. One guest complained about the lack of storage/hooks in the changing facilities.
A few guests were disturbed from noise from other guests, mostly coming from the hallways and from adjacent rooms. Some guests were bothered by noisy air conditioning units.
TripAdvisor.com guest reviewers ranked this hotel #25 out of 97 hotels in Calgary, based on 48 reviews.
Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 41 reviews. 95% of guests would recommend this hotel.
Booking.com guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 32 reviews.
Confirmed with a front desk agent: breakfast, parking, shuttle and Wi-Fi (call date: September 10, 2012).
