Service Plus Inn and Suites CalgaryService Plus Inn and Suites Calgary

Southeast Calgary hotel near Deerfoot Trail with indoor pool, waterslide and free breakfast

  • Free Wi-Fi, free parking, free hot breakfast, free shuttle to Deerfoot Casino
  • Large, clean comfortable rooms, according to guests
  • Friendly, helpful staff, according to guests
  • Many guests really enjoyed the free breakfast
  • Some guests really enjoyed the pool and waterslide
  • Some guests found the pool small
  • A couple of guests had trouble regulating the rooms temperature
jump to full editor's analysis (below)
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
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Editor's Analysis
Updated Feb 15, 2015
Located a 2-minute drive off of Deerfoot Trail (also known as Hwy 2) and a 2-minute walk to Deerfoot Casino in Calgary's south east quadrant, this hotel is popular with those who want to stay outside of the downtown core. Because of its family-friendly amenities like bunk beds in some rooms and a pool with a waterslide, the hotel attracts many families as well.

All of the 139 rooms at this hotel have free Wi-Fi, a 32" flat-screen TV, bathrobes, a hair dryer, a mini-fridge, a coffeemaker and an iron and ironing board. Standard rooms are available (king or queen beds), as well as more spacious suites (some of which have a jetted tub, a full kitchen and/or bunk beds geared to those travelling with children). Pets are permitted for an additional cost of $15/night.

While there is no restaurant on site, guests are offered a complimentary hot breakfast buffet daily. There are a couple of dining establishments located within a 3-minute walk of this hotel including Moxies at Deerfoot Casino next door. On-site amenities include free parking, an indoor pool with a waterslide, a hot tub and a complimentary shuttle to the nearby Deerfoot Casino.

This hotel is about a 16-minute drive to Fish Creek Provincial Park, one of Canada's largest urban parks. Another popular South Calgary attraction is Heritage Park Historical Village, about a 15-minute drive away. The downtown area (where the business district, the Stampede Corral and the Calgary Tower are located) is about a 20-minute drive away. Air travellers should budget at least 30 minutes to travel the 30 km between the hotel and Calgary International Airport (YYC). (All distances and driving time estimates: Google Maps)

Confirmed with a front desk agent: free hot breakfast, parking, shuttle to Deerfoot Casino and Wi-Fi, pet policy (call date: September 11, 2014).
The Good
Most of the reviews used for this analysis were positive, and guests were most enthusiastic about service from staff and the cleanliness and size of the rooms.

Guests received good service from staff at this hotel and frequently said that they were friendly and efficient. Staff were accommodating when in it came to check-in and check-out times. A few guests said that staff were particularly helpful when it came to offering advice on attractions and giving directions.

Rooms were big, clean and comfortable, according to a number of guests. Guests also said that common areas (lobby and pool area) were clean as well. There were comments from guests who felt that the hotel was well maintained.

A number of guests liked this hotel's location and liked being outside of the downtown core. A number of guests also liked this hotel's proximity to Deerfoot Trail (Hwy 2 or the Trans-Canada Hwy) and said that the hotel was easy to find. A few guests also commented on the convenience of being located within walking distance to Deerfoot Casino.

There were some additional comments from guests who felt that they had received good value for the price that they paid for the room.
The Bad
While most of the reviews used for this analysis were favourable, there were some common complaints.

Some guests thought the pool was too small and did not consider this a destination hotel for the sake of the waterslide and a couple guests had trouble regulating the temperature in their rooms.


Show Sources
Sources guest reviewers ranked this hotel #25 out of 97 hotels in Calgary, based on 48 reviews. guest reviewers rated this hotel 4.5 out of 5, based on 41 reviews. 95% of guests would recommend this hotel. guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 32 reviews.

Confirmed with a front desk agent: free breakfast, parking, shuttle to casino and Wi-Fi, pet policy (call date: September 11, 2014).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
Very Good

Rated 8.4/10 based on 278 reviews

Ranked #29 out of 81 hotels in Calgary

Map Marker Service Plus Inn and Suites Calgary
3503 - 114th Avenue South East, Calgary, AB