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Older hotel near Canada Olympic Park with indoor pool, restaurant and free parking

Pros
  • Free amenities: Wi-Fi, parking, local calls
  • Some guests found clean rooms with comfortable beds
  • Location was great for accessing the Trans-Canada Hwy at the western edge of Calgary
  • Staff were polite and friendly said guests
  • Guests liked having Denny’s on site
  • Wi-Fi was rated as very good by online reviewers
Cons
  • Some thought the rooms needed a good scrubbing
  • Rooms were often too hot and the AC units were noisy and ineffective
  • Bathrooms, furniture and carpets needed updates said guests
  • Some guests found their rooms small
  • Some couples found the double-size beds (not queens) too small
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Aug 5, 2016
Overview
This hotel is located across from Canada Olympic Park and just off the Trans-Canada Highway in Calgary’s northwest area.

The smoke-free hotel offers 121 rooms over 4 floors. All rooms include free Wi-Fi, free local calls, a 27" TV with cable and pay-per-view movies, a coffeemaker, a desk with ergonomic chair, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 double beds, 1 bunk bed or 1 king bed. Room extras include a sofabed, a separate bedroom, 2 TVs, a living room, a mini-fridge, a microwave, a mini-kitchen (mini-fridge, microwave, sink) and a double Jacuzzi.

Free parking is available on site. Pets are welcome for $20 each, per night.

Denny's Restaurant is open 24 hours on site. Bar One Urban Lounge offers light fare and drinks on site and is open for lunch and dinner. Room service is also available.

Hotel amenities include free parking, a gym, an indoor pool, a hot tub, a fitness centre, a 24-hour business centre (surcharge), dry cleaning, safety deposit boxes, an elevator, a 24-hour front desk, and meeting rooms.

Canada Olympic Park is across the Trans-Canada Highway from the hotel and a 12-minute walk or 3-minute drive. Calaway Amusement Park (open summers only) is an 11-minute drive west of the hotel. The Calgary Zoo, one of the main attractions in north Calgary, is about a 21-minute drive from this hotel. The downtown area (central business district, Stampede Park, Calgary Tower, restaurants, shopping) is about an 18-minute drive away. Calgary International Airport (YYC) is a 25-minute drive without traffic. (All travel times: Google Maps)

Confirmed with the front desk on Aug 3, 2016: in-room Jacuzzi is for 2 persons and has jets, Bar One is open for lunch and dinner

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The Good
Guests who liked the hotel had a comfortable and affordable stay in a location that was convenient for them.

Guests liked the location. It was on the western edge of Calgary and just off the Trans-Canada Highway, making it an ideal place for a stopover for car travellers on the way to or from Canmore and Banff. There was a gas station near by for fuelling up, and the hotel offered a 24-hour restaurant. One guest said it was good for travelling in all directions.

The rates were more affordable than many expensive hotels in Calgary and this was a major draw to the hotel. Guests also appreciated getting free Wi-Fi and free parking.

The staff were friendly and personable. Guests enjoyed the complimentary fresh fruit and hot beverage bar in the lobby.

The rooms received mixed reviews. Those who liked the rooms found a clean room with a comfortable bed.

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The Bad
Guests who did not like the hotel usually were given a room that was not well cleaned or ran into other issues that made the stay uncomfortable and unsatisfactory.

Housekeeping was not well monitored and guests often complained of rooms that were not clean enough. Recent complaints included: dirty and stained carpets, room and bath curtains smelled musty, broken glass all over the floor, blood on the ceiling, dusty furniture, grimy baseboards, very dirty walls, and a reviewer complained of only being given 2 towels for 4 persons. More than one guest felt the hotel needed a thorough cleaning.

Rooms were getting old and dated and some felt it was time for a renovation. Guests often complained of noisy air conditioners that could not keep up with the hot air in the rooms (even in the spring and fall) and windows did not open to allow for cooler air. Others said fixtures, furniture and carpets were worn and some amenities did not work or needed repair.

Rooms and double beds were small said guests. Some couples did not sleep well on the double beds finding them too small for 2 regular-sized adults.

Some mentioned not having any water or hot water available one of the days of their stay and nothing done to rectify the matter or compensate guests.

Guests found security measures frustrating at times as they didn’t have a built-in safety net for kids. Guests complained of all floors and stairwells being locked and kids coming back from the swimming pool getting locked in the lobby and stairwells (without the key to access either the elevator or doors of the stairwells), unable on their own to get back to their rooms.

Occasionally, guests found the hotel overpriced. This occurred during the Stampede and in the summer. One recent guest said there was a cash-grab with tourist taxes charged.

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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #81 out of 110 Calgary hotels, with a score of 3 out of 5 based on 204 reviews.

Booking.com guest reviewers rated this hotel 7.9 out of 10, based on 140 reviews.

Expedia.ca guest reviewers rated this hotel 3.5 out of 5, based on 398 reviews. 

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
6.8
Fair
#
65 / out of 81
hotels in Calgary

Rated 6.8/10 based on 1211 reviews

Ranked #65 out of 81 hotels in Calgary

1211
Map Marker Sandman Hotel & Suites Calgary West
125 Bowridge Drive North West, Calgary, AB