Sandman Hotel & Suites Calgary WestSandman Hotel & Suites Calgary WestSandman Hotel & Suites Calgary West

Guests liked being close to Canada Olympic Park and Calaway Park

Pros
  • Free Wi-Fi, free parking
  • Good service from staff, according to guests
  • Guests liked this hotel's location close to family-friendly attractions
  • Guests perceived good value at this hotel
Cons
  • Lack of attention to cleaning, according to some guests
  • Malfunctioning A/C units, according to guests
  • Some guests were bothered by street noise and by noise from other guests
jump to full editor's analysis (below)
Rates & Availability
Editor's Analysis
Updated May 8, 2014
Overview
Located a 6-minute drive to Canada Olympic Park, and about a 2-minute drive north of Hwy 1 (Trans-Canada Hwy), this hotel is popular with families (given its proximity to family-friendly activities, like Calaway Amusement Park) and with travellers who have business to attend to in the north end of Calgary.

All 121 rooms at this hotel have free Wi-Fi, a 27" TV, a coffeemaker, a hair dryer and an iron and ironing board. There are standard rooms available (king or double beds), or more spacious suites (some have a separate bedroom and/or a jacuzzi). Pets are permitted at this hotel for a cost of $20/night.

Guests can dine on site at a 24-hr Denny's Restaurant. There is also a lounge on site as well. Other on-site amenities include free parking, a gym, an indoor pool and a hot tub.

Canada Olympic Park is across the Trans-Canada Highway from the hotel, while Calaway Amusement Park is a 10-minute drive west of the hotel (open summers only). The Calgary Zoo (one of the main attractions in north Calgary) is about a 19-minute drive from this hotel. The downtown area (which is where a number of attractions, like the Stampede Corral and the Calgary Tower along with the business district are located) is about a 17-minute drive away. Air travellers should budget about 26 minutes to travel the 32 km between the hotel and Calgary International Airport (YYC). (All distances and driving time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: August 27, 2012).
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The Good
For the most part, guests enjoyed their stay at this hotel, and much of that could be attributed to good service from staff and an attractive price point.

Among the reviews used for this analysis, staff received top marks from guests at this hotel. Comments like friendly, efficient and warm were common. Front desk staff were mentioned specifically.

There was a sense from guests that they had received good value for the price they paid. Several guests commented favourably on the price point.

Several guests appreciated the convenience of this location and liked being close to Calaway Park and Canada Olympic Park. Some also appreciated the hotel's proximity to a number of restaurants (5-10 minute walk).

There were some additional comments from guests who enjoyed the pool and the hot tub and about comfy beds and pillows.
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The Bad
There were some positive reviews for this hotel, but guests did commonly complain about air conditioning units, unsatisfactory cleaning and outdated decor.

A few guests said that their air conditioning units were not working and that they had a difficult time regulating the temperature in their rooms. Another guest said that their air conditioning unit appeared to be malfunctioning and was excessively loud and rattling.

There were a few comments from guests who felt that there was a lack of attention to cleaning. They complained about dirty carpets and dirty bathrooms.

Decor at this hotel was worn and in need of updating, according to a number of guests. Aging furniture was mentioned specifically.

Guests were bothered by noise, mostly from loud guests in the hallways. There were a handful of guests who were disturbed by street noise as well, and they recommended staying in rooms at the back of the hotel to mitigate this problem.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #62 out of 97 Calgary hotels, based on 71 reviews.

Booking.com guest reviewers rated this hotel 7.6 out of 10, or "good", based on 27 reviews.

Expedia.ca guest reviewers rated this hotel 3.9 out of 5, based on 42 reviews. 89% of guests would recommend this hotel.

Confirmed with a front desk agent: Wi-Fi and parking (call date: August 27, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.2
Good

Rated 7.2/10 based on 257 reviews

Ranked #58 out of 81 hotels in Calgary


9 out of 10 | Doreen stayed September 12, 2010

"WE FORGOT OUR JACKETS WHEN WE LEFT, HOUSEKEEPING HAS FOUND THEM, THEY ARE SENDING THEM TO US."

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Map Marker Sandman Hotel & Suites Calgary West
125 Bowridge Drive North West, Calgary, AB