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Sandman Hotel & Suites Calgary South

8.1 | Very Good | #46 out of 83 hotels in Calgary
MAP

Pet-friendly south Calgary hotel near Deerfoot Trail with indoor pool, dining & kitchenettes

Pros
  • Free amenities: Wi-Fi, parking, local calls
  • Rooms were stylish and clean with comfortable beds
  • Location was handy to Deerfoot Trail, big box shopping and walking trails
  • Staff were polite and friendly according to guests
  • Guests had good meals on site
  • Wi-Fi was rated excellent by guests
Cons
  • Guests found some of the rooms small and cramped
  • Some guests complained of small maintenance issues
  • Some guests said the AC units did not cool well
  • Business centre use costs $5 for 20 minutes or $10 per hour
Freebies
Free Wi-Fi
Free Parking
This hotel is an Editor's Pick for...
Editor's Review
Updated Jun 3, 2017
Overview
This hotel is located in a big-box shopping area in south Calgary, a 3-minute drive from Deerfoot Trail and 16 minutes from the city centre.

The smoke-free hotel offers 201 rooms over 4 floors with elevator access. 

All rooms include free Wi-Fi, a 32” LCD TV, a coffeemaker, a desk with ergonomic chair, an iron and ironing board, a hair dryer and climate control.

Some rooms include a separate bedroom, 2 TVs, a living room, a mini-fridge, a microwave, a mini-kitchen (mini-fridge, microwave, sink), a kitchenette (stove top), a dining table, a 2-person hot tub and a washer/dryer (on request). Accessible rooms are available.

Rooms are furnished with 2 queen beds, bunk beds or 1 king bed.

Free parking is available on site. 

Pets are welcome for $10 each per night.

Restaurants on site: 
Moxie's Grill & Bar offers lunch and dinner daily. 
Denny's is open 24 hours each day. 
Shark Club Bar & Grill serves lunch and dinner daily. 
Room service is available.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, a 24-hour business centre, an elevator, a 24-hour front desk and meeting rooms.

What’s nearby? One of the most popular attractions in south Calgary is Heritage Park Historical Village, about a 14-minute drive away. This hotel is about an 8-minute drive from 2 of Calgary's largest malls, Southcentre Mall and the Chinook Centre. Calgary International Airport (YYC) is a 19-minute drive without traffic. (All travel times: Google Maps)

Confirmed by front desk Aug 3, 2016: in-room hot tub is for 2 persons, business centre use costs $5 for 20 minutes or $10 per hour
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The Good
This hotel provided a comfortable stay for many guests.

Guests were often pleased with the rooms. They were clean and stylish and had comfy beds. Guests also liked having extras like a mini-fridge and microwave in some rooms.

Guests liked the location. It was in walking distance to Ikea and Walmart, had close access to Deerfoot Trail and was an easy drive to Heritage Park Historical Village. One guest reviewer enjoyed beautiful walking trails near by.

Guests liked the staff. They were described as courteous and friendly.

The Denny’s on site was enjoyed by guests for its modern décor and guests were pleased to have a choice of restaurants on site. Guests who ate on site, seemed to have enjoyed their meals.

Guests also found the hotel reasonably priced.

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The Bad
Sometimes the hotel failed to meet guest's normal expectations.

Some guests complained of small rooms.

Guest rooms did not seem to be properly checked for simple maintenance problems before being rented out and recent guests reported the following problems: a door bolt did not work as it was misaligned, the bathroom door would not latch or lock but actually swung open offering no privacy, there were loose fixtures in the bathroom, the bedroom door did not latch not allowing the expected privacy, and a guest in a loft room complained of a necessary ceiling fan which made a grinding noise all night while the air conditioner did not regulate the room’s temperature to sufficiently cool it. 

Staff seemed poorly trained at times. A guest had to argue with the front desk that the breakfast special included 2 free breakfasts and not 1 only, when it was clearly written on the hotel’s website, dirty dishes were left for days in the hallway by the ice machine and housekeeping failed to show up even to provide clean towels and toilet paper to a guest.

Other similar hotel related complaints were: the elevators were left not functioning and the key cards frequently did not work.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #66 out of 110 hotels, based on 181 reviews.

Booking.com guest reviewers rated this hotel 8.5 out of 10, based on 172 reviews.

Expedia.ca guest reviewers rated this hotel 4.1 out of 5, based on 347 reviews.


Guest Reviews
Rated by Guests
8.1 / out of 10
"Very Good"
Ranked by Guests
#
46 / out of 83
hotels in Calgary

The average guest rating for Sandman Hotel & Suites Calgary South is 8.1 out of 10 based on 1435 reviews from past guests. This average guest rating ranks Sandman Hotel & Suites Calgary South at #46 out of 83 hotels in Calgary.

1435
Map Marker Sandman Hotel & Suites Calgary South
8001 - 11th Street SE, Calgary, AB