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Sandman Hotel & Suites, Calgary Airport

Sandman Hotel & Suites, Calgary Airport is a 3 star hotel in Calgary, Alberta, Canada 25 Hopewell Way North East, Calgary, AB, Canada
Estimated Price
$129
CAD
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Guest Reviews
Amenities
Booking Information

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Other Hotels
in Calgary by Sandman
Sandman Hotel Calgary City Centre (12.6 km)
Sandman Hotel & Suites Calgary South (20.5 km)
Sandman Hotel & Suites Calgary West (23.4 km)

Guests liked the close proximity of this hotel to the airport

Pros 
  • Free Wi-Fi, free parking
  • Convenient location, according to guests
  • Good value for price paid, according to guests
  • Guests received good service from staff
Cons 
  • Dated decor, according to guests
  • A few guests objected to paying for the airport shuttle

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Editor's Analysis
Updated on Jul 13, 2012
Overview
Located about a 14 minute drive to Calgary International Airport (YYC), this hotel is popular with guests who want to be close to the airport. Judging by the comments, a number of guests were staying here because they were catching early morning flights. On-site amenities include an indoor heated pool, a hot tub and a gym.

Guests have their choice between Standard rooms or larger Suites, some of which have kitchenettes. All rooms have Wi-Fi, a hair dryer, a coffeemaker, voicemail and an iron and an ironing board. Complimentary parking is available on site, and pets are welcome for a cost of $10/day. To use the airport shuttle, a $5 charge applies for the trip to the airport. There is no charge for the return trip.

Moxie's Restaurant is on site at this hotel, serving breakfast, lunch and dinner (open Sunday-Thursday 6:00am-12:00am, Friday-Saturday 6:00am-1:00am).

While the airport is located nearby, many attractions require a longer drive. The downtown area, which is home to the Calgary Tower, the Glenbow Museum and the Stampede Corral, is just over a 20 minute drive away. The Calgary Zoo is about an 18 minute drive away (distances and driving time estimates: Google Maps).

Check-in is at 4:00pm, while check-out is at 11:00am.

Confirmed with a front desk agent: Wi-Fi, parking and airport shuttle (call date: July 12, 2012).
The Good
There were a few common elements that enhanced the stay of many guests, including convenient location and a perception of good value for price paid.

Based on a number of guest comments, there was a sense that many guests felt as though they got good value for the room rate. Words like "cheap" (in reference to the price), and "value for money" were reflective of guest sentiment.

Guests also liked the location of this hotel, particularly its proximity to the airport. Phrases like "great place for airport departure" and "location perfect for airport" described how many of the guests felt.

Guests received good service from staff here. One guest said that staff was very helpful in providing advice for "travel and sightseeing plans". Words like "friendly", "helpful" and "courteous" were common.

There were a number of comments from guests who were pleased that a popular chain restaurant, Moxie's, was located on site.

Many guests noted that rooms were clean and comfortable.

There were a few additional comments on comfy beds and on good light for reading in rooms.

The Bad
While many of the reviews used for this analysis were favourable, guest complaints had threads in common, including worn decor, and having to pay a fee for the shuttle.

Some guests noted that the decor at this hotel was ageing, and suggested that updates were in order. There were negative comments regarding "old decor" and "older rooms".

A few guests objected to being charged for the airport shuttle, and felt that it was an unnecessary charge, saying that other similarly located hotels offered the shuttle for free.

There were some additional complaints, centring on things like spotty Wi-Fi connections and odours of smoke in the rooms.
Confirmed with a front desk agent: Wi-Fi, parking and airport shuttle (call date: July 12, 2012).

Orbitz.com guest reviewers rated this hotel 4.0 out of 5, based on 24 reviews.

Hotels.com guest reviewers rated this hotel 3.8 out of 5 or "good", based on 52 reviews.

TripAdvisor.com guest reviewers ranked this hotel #47 out of 97 Calgary hotels.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
7.6
Good

#45 out of 81
Guest Rating Explained
Rating: 7.6 / 10 Details

No. of guest reviews: 100
Guest Recommended: Yes
Guest Ranking Explained

Sandman Hotel & Suites, Calgary Airport is #45 out of 81 hotels in Calgary ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Kelowna, BC CA rated Sandman Hotel & Suites, Calgary Airport 7 out of 10 on September 19, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Brenda from St Albert, AB CA rated Sandman Hotel & Suites, Calgary Airport 2 out of 10 on September 14, 2011 Verified Guest Hotel Review

"Lacking in customer service and reasonable amenities."
"Check in at 5:15 pm was very slow. Not advised of Moxie room service AND there was not information in the room (I specifically checked). When I returned from Moxies with my take-out order, my keys did not work. The check-out sheet tucked into the room door way was only partially in the room. This is a security issue as anyone walking by could have determined that I was likely alone in the room and they also had access to my home address. When I raised these concerns with the front desk at check out, the female (who was not actually checking me out) starting arguing with me that there was Moxie's information in my room). I did not appreciate starting my work day with a debate or disagreement with the front clerk."
Hotel review by guest is Positive
Sarah from West, BC CA rated Sandman Hotel & Suites, Calgary Airport 8 out of 10 on August 15, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Cayuga, ON CA rated Sandman Hotel & Suites, Calgary Airport 10 out of 10 on March 28, 2011 Verified Guest Hotel Review

"Accommodations and staff were excellent. We had an overnight stay in Calgary while flying home to Ontario from Maui. Very tired and the staff were extremely accommodating. I actually booked online from Maui. The only concern I had was with the shuttle service. I understand the Sandman hotel has an agreement with WestJet. If you are waiting in line for the shuttle and WestJet employees have already called in, they get preferencial service. Which I agree, they deserve, however, with only one van to accommodate all travelers, it can be a long wait. Especially on long flights. Having said all that, the cab fare to your hotel is very reasonable (we took a cab instead of waiting) The complimentary gift card for breakfast offered by Moxies was a great way to complete a good night's rest at Sandman. Thank you and warm regards. Wayne & Cindy Anderson"
Show older reviews
Hotel review by guest is Positive
Manikkam from Richmond Hill, ON CA rated Sandman Hotel & Suites, Calgary Airport 9 out of 10 on August 13, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Christopher from Southampton, GB rated Sandman Hotel & Suites, Calgary Airport 6 out of 10 on July 08, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
David from Janesville, WI US rated Sandman Hotel & Suites, Calgary Airport 9 out of 10 on July 02, 2006 Verified Guest Hotel Review

"Convenient location to the airport is a strong attraction as our early morning flight demanded close proimity. We did not have time for shopping or travel downtown. Thanks, DJ -"
Hotel review by guest is Unknown
Verified Guest from Fortis, AB CA rated Sandman Hotel & Suites, Calgary Airport 4 out of 10 on May 04, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Prince George, BC CA rated Sandman Hotel & Suites, Calgary Airport 8 out of 10 on March 10, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Jennifer from Church Bridge, SK CA rated Sandman Hotel & Suites, Calgary Airport 4 out of 10 on January 24, 2006 Verified Guest Hotel Review

"We booked a long time before this stay and a week before staying we stated again (for the second time) that we wanted a smoking room. We were assured that it was no problem as we gave very good notice. Hence to say, when we showed up at 12:30 a.m.(a late flight), we were told that all they had was non smoking and that it was too bad. I DON'T like being put on the spot, just because it was late at night and I had no time to find another hotel. I'm NOT impressed!!!!"
Hotel review by guest is Positive
Verified Guest from Whitehorse, YT CA rated Sandman Hotel & Suites, Calgary Airport 8 out of 10 on July 07, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Austin, TX US rated Sandman Hotel & Suites, Calgary Airport 9 out of 10 on June 17, 2004 Verified Guest Hotel Review

"We had just come off a very lovely vacation in Banff and Jasper and had been driving all day. We were ready for an quiet evening meal and bedtime in prep for an early get-up to fly back to Austin. While Moxie's had good food, the atmosphere was definitely for the under 35 crowd-- too loud and jazzy for us. The first clue was the go-go boots, tight black minis and tight T's of the hostesses. When we checked in there was not enough staff . One woman was fielding calls and trying to check us in at the same time. Needless to say the phone call took precidence"


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Concierge
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Sauna
  • Security Guard
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Billiards
  • Photocopier
  • Ballroom
  • Full-service catering
  • Jacuzzi
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Games Available
  • Smoking Room
  • Express Check-In/Check-Out
  • Free Parking

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Other hotel options in Calgary:
More Frequently Booked
7.1 Good
Sandman Hotel & Suites Calgary West
C$213
Higher Rated By Guests
7.6 Good
Holiday Inn Calgary Airport
C$215
Sometimes Less Expensive
7.2 Good
Travelodge Calgary University
C$128


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