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Affordable but tired downtown Calgary hotel with restaurant, outdoor pool & free Wi-Fi

Pros
  • Free Wi-Fi
  • Some guests felt that there was good value for the room rate
  • Convenient location, according to guests
  • Some guests enjoyed meals on site
Cons
  • Valet-only parking is $25 per day on weekdays and $15 per day on weekends
  • Some guests felt the hotel had a tired look, although it had been renovated
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Editor's Analysis
Updated Feb 16, 2015
Overview
This hotel (renovated in 2011) is located in the core of the downtown Calgary area on 8th Avenue South West and offers leisure and business travellers accommodation within walking distance to shopping, restaurants and the business district. On-site amenities include an outdoor heated pool and a gym.

Guests have the option to choose between non-smoking and smoking rooms at this hotel. In all rooms, they can expect Wi-Fi, a coffeemaker, a flat screen TV, a hair dryer, and an iron and an ironing board. There are Standard rooms and Suites available, some of which have a hot tub. Valet-only parking is available on site for $15.00 a day on weekends and $25 per day on weekdays before tax and pets are permitted for $25 per day.

There are a number of restaurants surrounding the hotel, but guests can dine on site at Cheers Restaurant for breakfast and lunch, open daily from 7:00am-2:00pm. The Red Fox Lounge serves lunch and dinner, and is open Monday-Friday from 11:00am-10:00pm and Saturday-Sunday from 11:00am-8:00pm.

For guests looking to wander Calgary by foot, there is much to see and do within walking distance. The Eau Claire Market, Calgary Tower and the Glenbow Museum are all walkable in about 15 minutes. For guests in town for the Calgary Stampede, the Stampede Corral is slightly closer, about an 8 minute walk. Guests travelling by air should budget about 23 minutes to drive the 18.4km between the hotel and Calgary International Airport (YYC) (distances and driving time estimates: Google Maps).

Check-in is at 3:00pm, while check-out is at 12:00pm.

Confirmed with a front desk agent: Wi-Fi and parking (call date: Feb 13, 2015). 
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The Good
For guests that had a positive experience, much of it had to do with convenient location, and high levels of customer service.

Staff at this hotel provided excellent service, and guests used words like "efficient" and "friendly" to describe them. Some guests felt that staff really made an extra effort to enhance the stay. One guest described how they had left a few bottles of beer sitting on the table in the room, and when they had returned from their day out, housekeeping staff had placed them on ice.

Location was a big plus for a number of guests, who felt that the hotel was central and convenient to a number of shops and attractions. Comments like "perfectly located for business or shopping trips" and "great location" were reflective of guest sentiment.

Rooms were clean and comfortable, according to a number of guests. A few guests mentioned that the beds and the pillows were comfortable as well.

Guests said that the price was "reasonable" and that it was a "good hotel for the price you pay".

There were a few additional compliments on things like large balconies and good food and service at the on-site restaurant.
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The Bad
While many of the reviews used for this analysis were favourable, there were a few common threads among guest complaints.

Some guests thought the hotel looked tired and dreary. This was partially due to the color palette chosen and partially due to areas that still required some maintenance. Some comments like "ripped carpet, torn wallpaper and chipped paint" surfaced when guests described the hallways and even their rooms.

Staff received mixed reviews with some saying the customer service was great and other saying it was lacking.

While guests seemed to enjoy the food at the on-site restaurant, a few said they have slow service.

Some liked the value and others thought it was not worth the lower price paid. Additionally there was some complaint over the valet-only parking which required that guests surrender their car keys to the attendant for the duration of their stay.
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Show Sources
Sources


TripAdvisor.com guest reviewers ranked this hotel #37 out of 97 Calgary hotels, based on 164 reviews.

Expedia.ca guest reviewers rated this hotel 3.6 out of 5, based on 74 reviews. 76% of guests would recommend this hotel.

Booking.com guest reviewers rated this hotel 7.5 out of 10, or "good", based on 43 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
6.6
Fair

Rated 6.6/10 based on 385 reviews

Ranked #67 out of 80 hotels in Calgary

385
show older reviews

4 out of 10 | Verified Guest stayed March 07, 2010

"The walls were paper thin and they stuck us in between a room full of yappy kids on either side and across the hall. They were up until 5:30 am and you could hear every word they said. When patrons left the bar down the alley and walked below our window, even though we were on the 4th floor, we could hear everything. It was not a very restful stay at all."

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5 out of 10 | Amanda stayed July 30, 2006

"It was a great place to stay (the staff were excellent and friendly)and convenient...very close to the LRT but the lighting in the room was terrible and everything looked old and dingy. Having the room over the back alley on a Saturday meant a lot of noise."

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2 out of 10 | Shayne stayed July 14, 2006

"The door handle fell off the door. My parents couldnt get into their door because it was jammed. Lightbulbs were blown out. Bathroom shower was covered in hair. Bathroom counter was slimed with something crusty and brown. The cable was fussy. The chairs were stained with what looked to be urine. The room stunk, was either too cold or too hot. The hotel staff was rude and unhelpfull. They made me feel like I was a hassle for them. I will never go back to that place again. It was in fact embarrassing for me to show my Danish inlaws this piece of my country."

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8 out of 10 | Morris stayed June 20, 2005

"rooms were a little small"

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4 out of 10 | Art stayed April 04, 2005

"Parking entrance was under construction - there is no parking in front of the hotel even while you register - reom service food was awful."

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9 out of 10 | Jerry stayed October 29, 2004

"I was totaly impressed with the room service meals. The food was excellent and the prices were very reasonable, especially when the prices are compared with similar hotels in the downtown Calgary area. On the downside, the pillows on the beds were rather flat and not all that comfortable to sleep on. They could be improved. The balance of the room amenities were very good."

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Map Marker Ramada Hotel Downtown
708 8th Avenue South West, Calgary, AB