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Quality Hotel Airport & Conference Centre

Quality Hotel Airport & Conference Centre is a 3 star hotel in Calgary, Alberta, Canada 4804 Edmonton Trail North East, Calgary, AB, Canada
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Other Hotels
in Calgary by Quality
Quality Inn University Calgary (8.3 km)

Convenient location near the airport but not a guest favourite

Pros
  • On-site indoor heated swimming pool, hot tub, fitness centre, business centre, and restaurant
  • Many guests praised the hotel staff and said they received excellent customer service
  • Several guests found the location near the airport convenient
  • Free continental breakfast, free WiFi, free airport transportation, free parking, and free local calls
Cons
  • Many guests felt that their rooms needed renovating
  • Several guests complained about the water temperature in their rooms
  • A number of guests found the hotel too noisy
  • Some guests questioned the cleanliness of their rooms
  • A few guests said the WiFi signal was too weak
  • Some guests were disappointed with the continental breakfast selection

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Editor's Analysis
Updated on Apr 20, 2012
Overview
The Quality Airport Hotel is approximately 10.1km from the Calgary International Airport (YYC) and features an on-site indoor swimming pool, a hot tub, a fitness centre, and a business centre. The hotel also has an on-site restaurant, Monty's Crab Shack and Grill, which is open daily from 10:30am to 11:30pm.

The 117 guest rooms are all equipped with cable/satellite televisions, coffee makers, and irons with ironing boards. Some rooms also have refrigerators. Continental breakfast, WiFi, parking, airport transportation, and local calls are all included with the room rates and guests may bring their pets for a surcharge of $20.00/pet/night.

Several local attractions are within close proximity of the hotel such as Deerfoot Mall (3.3km), Alberta Theatre Productions (6.7km),  Calgary Tower (6.8km), Olympic Plaza (6.9km), McMahon Stadium (11.6km), and the Calgary Zoo (9.2km). All distances: Google Maps.

Check in time for this hotel is 3:00pm while check out time is 11:00am. 

Note: The author contacted the hotel directly to confirm the restaurant's hours of operation.
The Good
Guest reviews that were positive for this hotel typically mentioned the location, the hotel staff, and the free airport transportation.

Several guests mentioned that the hotel's close proximity to the airport was convenient and some also found that local attractions could be easily accessed by car. A number of guests were pleased with the free airport transportation and a few guests mentioned that the hotel paid for cab fair when the shuttle bus was not running.

Many guests praised the hotel staff and described them as "friendly" and "helpful." Several guests commented on the excellent customer service at front desk and mentioned that check in was quick and efficient.

The Bad
Guest complaints for this hotel typically focused on the room interiors, the noise levels, the WiFi signal, and the continental breakfast.

Many guests felt as though their rooms were in need of renovations and there were some concerns pertaining to broken fixtures and leaky faucets. Water temperature was an issue for a number of guests who said that the water in their showers went from extreme hot to extreme cold. Some guests questioned the cleanliness of the accommodations when they discovered stained towels and unpleasant odours within their rooms.

Several guests said the hotel was too noisy and described the walls as "paper thin." Conversations from neighbouring rooms as well as noise from the hallways could be heard by a number of guests.

Some guests were frustrated by the WiFi signal and complained that it was too weak and sometimes didn't work at all. A few guests were disappointed with the continental breakfast and said that it had a poor selection of items on offer.
Hotels.com guest reviews scored this hotel 2.9 out of 5 from 32 reviews.

TripAdvisor.com guest reviews ranked this hotel #80 of 96 and scored it 2.5 out of 5 from 70 reviews.

Booking.com guest reviews scored this hotel 7 out of 10 from 299 reviews.

Note: The author contacted the hotel directly to confirm the on-site restaurant's hours of operation.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
5.2
Mediocre
Guest Rating Explained
Rating: 5.2 / 10 Details

No. of guest reviews: 4
Guest Recommended: No
Guest Ranking Explained

Quality Hotel Airport & Conference Centre is #78 out of 81 hotels in Calgary ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Verified Guest from Kitchener, ON CA rated Quality Hotel Airport & Conference Centre on October 22, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Scott from Lexington, KY US rated Quality Hotel Airport & Conference Centre 2 out of 10 on July 22, 2004 Verified Guest Hotel Review

"Very poor service, rooms were very dirty, overpriced, seedy part of town - would highly recommend finding another hotel at the expense of cost or location - or else bring some disinfectant and your own sheets!"
Hotel review by guest is Negative
Preston from Lethbridge, AB US rated Quality Hotel Airport & Conference Centre 2 out of 10 on January 21, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Darien, CT US rated Quality Hotel Airport & Conference Centre 8 out of 10 on December 20, 2003 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Disabled Access
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Water Activities
  • Fishing
  • Horse Riding
  • Photocopier
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • Pool Indoor
  • Luggage Storage
  • Designated Smoking Area
  • Ice Machine

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5.2
Mediocre

#78 out of 81 hotels in Calgary city based on 4 guest reviews

Other hotel options in Calgary:
Ad
Higher Rated By Guests
5.5 Mediocre
Econo Lodge Motel Village
C$97
Sometimes Less Expensive
Inn On Crowchild Calgary


Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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