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Downtown Calgary walk-up hotel offers studio suites with kitchens and free Wi-Fi

Pros
  • Free amenities: Wi-Fi, local and long distance calls, newspapers
  • Rooms were cute and cozy according to some guests
  • Wi-Fi was very good according to online reviewers
  • Staff were friendly, helpful and receptive said guests
  • Location in Calgary's Beltline in walking distance to groceries, restaurants and C-Train
  • Good value according to some guests
Cons
  • No elevator
  • Parking is free on weekends and $10 per day on weekdays
  • Poor maintenance and cleaning according to some guests
  • Many complained of rooms that were too hot with no ability to turn the heat off or adjust the temperature
  • Some felt the hotel was not professionally managed
Freebies
Free Wi-Fi
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Jun 30, 2016
Overview
This downtown hotel offers trendy studio suites with full kitchens close to groceries, drug store, liquor store, restaurants and public transit. 17th Avenue retail and entertainment district is a 6-minute walk away.

The smoke-free hotel is a former walk-up apartment building that is 4 storeys and offers 32 one-room studio-style suites. All rooms include free Wi-Fi with dedicated router, free local and North American calls, a 42" flat screen HDTV with cable, a coffeemaker, a full kitchen (stove with oven, fridge, dishwasher, microwave, cookware, dinnerware), a dining area, an iron and ironing board, a hair dryer, bathrobes and windows that open. 

Rooms are furnished with 1 or 2 queen beds. Room extras include a balcony. 

Self parking is off site and availalble for $10 per night on weekdays and is free on the weekends. Pets under 30 lbs are welcomed for $25 per stay.

There is no on-site restaurant, but guests will find restaurants and bars surrounding the hotel along with a Starbucks and Liquor Barn next door and a Safeway grocery store with pharmacy across the street.

Hotel amenities include free laundry facilities available after 7:30 pm, fax and photocopy services, a DVD player on loan for guest use, a discount for the nearby fitness centre, and free newspapers.

The C-Train is a 7-minute walk and the bus stop is a 2-minute walk away. Calgary Tower is a 20-minute walk. The Stampede Corral and the Saddledome are 6 minutes by car or 24 minutes by public transit (27 minutes walking distance). Eau Claire Market is a 15-minute ride by C-Train. Calgary International Airport (YYC) is a 22-minute drive without traffic. (All travel times: Google Maps)

Confirmed with the front desk on June 29, 2016: pet fee and policy, parking fees, free laundry facilities with detergent available in the evenings after 7:30 pm
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The Good
Guests were somewhat divided in their opinions of this hotel. Guests who liked it were usually leisure guests looking for a cheaper price in a convenient downtown location.

Guests often liked the location. They appreciated having grocery and liquor stores so close by as well as having the C-Train in walking distance. It was an easy walk to 17th and Stephen Avenue and guests found good dining and breakfast restaurants close by.

Some guests found the rooms clean, well equipped with kitchen appliances and comfortable beds with good bedding. They also liked the decor and Aveda toiletries.
 
The staff were well liked. They were described as friendly, helpful and receptive.

Guests often felt the hotel was good value for its downtown location and for having kitchens in the rooms.

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The Bad
There were also a lot of dissatisfied guests who left their reviews online. Guest reviewers often expressed disappointment in the maintainance of the rooms and overall quality of the service and sometimes makeshift amenities provided.

Several recent guests were upset with a lack of detailed cleaning or maids not showing up and supplying coffee, toiletries and towels. 

Recent guests were also disturbed by broken and malfunctioning amenities in the units (guests mentioned phones, lights, electrical plugs, kitchen stools, dishwashers, waterpipes, toilet and TVs). Guests described amenities missing parts and batteries and portable air conditioners that were vented through balcony doors leaving the doors partially open and unsecured. Views from balconies were poor according to guests, either of a parking lot, garbage dumpster or brick wall.

Some complained of rooms that were hot with no thermostats and noisy portable AC units, and said they had difficulty regulating the room temperature. Many did not like the paneled curtains that didn't fully close or obscure those in the room at night and some guests thought the beds were uncomfortable.

There are 3 above ground floors, as well as rooms on the basement level. Some found the rooms on the basement level unpleasant, tired or smelling of sanitizer and others were not helped to carry luggage to the rooms on higher floors.

Guests travelling on business were usually disenchanted with the casual approach to service and amenities. Some said there was no good place to work in the room and no wake-up call service.

Finally a few guests were concerned with security measures at the hotel finding them lacking and some mentioned homeless people near the Safeway store and in the alley at the back of the hotel.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #73 out of 110 Calgary hotels, based on 181 reviews.

Expedia.ca guest reviewers rated this hotel 3.8 out of 5, based on 424 reviews. 

Booking.com guest reviewers rated this hotel 8.1 out of 10,  based on 464 reviews.


Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.5
Good
#
58 / out of 81
hotels in Calgary

Rated 7.5/10 based on 1378 reviews

Ranked #58 out of 81 hotels in Calgary

1378
Map Marker Nuvo Hotel Suites
827 12th Avenue South West, Calgary, AB