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Stylish luxury hotel in downtown Calgary with modern amenities, day spa, restaurant & lounge
- Free amenities: Wi-Fi, wired Internet, continental breakfast, newspapers
- Rooms were spacious, very clean and modern said guests
- Location was prime, in walking distance of restaurants, shops, attractions and public transit
- Staff provided great service said guests
- Many guests enjoyed the restaurant on site
- Wi-Fi was excellent according to guests
- Valet parking is $42 weekdays and $20 weekends, per day
- Several guests felt the free breakfast could use more imagination and selection
- Bathrooms and showers did not provide full privacy due to sliding doors and glass shower walls with venetian blinds
- Some wished for blackout blinds to fully block out light
Updated Aug 2, 2016
This hotel is situated across from the Calgary Tower at the city's centre and is well loved for its stylish modern decor. The Stephen Avenue Pedestrian Mall is an easy 3-minute walk and offers a place to browse, shop, dine and be entertained.
The smoke-free hotel offers 143 rooms over 12 floors. All rooms include free Wi-Fi, free wired Internet, a 42" flat-screen TV with cable and pay movies, a Nespresso coffeemaker, a mini-bar, a desk with chair, iPod dock, a laptop electric safe, an iron and ironing board, bathrobes, a hair dryer and climate control.
Rooms are furnished with 1 or 2 queen beds or 1 king bed. Room extras include a separate bedroom, a living room, a 52" TV, a mini-fridge, a microwave, a dining area, 2 bathrooms and city views.
Valet indoor parking is $42 per night on weekdays and $20 on the weekend. Pets (1 dog or cat) are welcome for $25 per room, per stay. Town car service is available.
A free continental breakfast is available weekdays from 6:30 am to 10 am and weekends from 7:30 am to 11 pm.
Charcut Roast House serves lunch and dinner on weekdays and dinner on the weekend. Lounge Central 899 offers a place to relax with an organic cocktail, micro-brew and light snack.
Hotel amenities include a 24-hour fitness centre, a day spa, in-room massage, dry cleaning, concierge, porter, elevators, 24-hour front desk, free newspapers, and meeting rooms.
The Glenbow Museum is a 3-minute walk from the hotel. Stampede Park is a 22-minute walk or 15 minutes by bus or C-Train. The bus stop is a 2-minute walk and the C-Train station is a 5-minute walk away. Prince's Island Park is a 20-minute walk. Calgary International Airport (YYC) is 18 minutes by car or 43 minutes away by bus (route 300). (All travel times: Google Maps)
Confirmed with the front desk on July 8, 2016: parking and pet fees, breakfast hours
Guests enjoyed this hotel, mostly for its refreshing modern decor, superb cleanliness and prime downtown location.more
Guests really liked the rooms. They were quiet and relaxing with refreshingly modern decor. Beds were very comfy with high quality linens and many were impressed with the huge rain showers, large storage spaces, variety of lighting and stylishly designed bathrooms.
The location was perfect. Guests liked being able to access so much on foot and even more by a quick walk to the bus stop or C-Train station. Guests mentioned restaurants, bars, Avis Car rental, Core Shopping Centre and Stephen pedestrian mall being an easy walk away.
Guests were often quite pleased with the high quality free breakfast enjoyed in a pleasant breakfast room and many enjoyed a great steak at Charcut.
Guests were pleased with the service. The staff were welcoming, attentive and friendly with knowledgeable and helpful concierge staff.
Adding value were: a free tour up the Calgary Tower, area shuttle to downtown offices in the morning, a reasonably-priced mini-bar, a dog wash, pet bed, pet bowls and treats for the fur babies and plush bathrobes.
There were some who provided their critique of the hotel.more
Room complaints found online were: rooms were dark, rooms across from elevator and ice machine noisy, no newspaper delivered to the room as promised by staff, in-room movies were very expensive, venetian blinds did not fully block out light, could hear outside traffic from the 4th floor room, air conditioner blew cold air directly onto the bed, the shower door is glass and opens into the living room so privacy could be an issue for groups of friends, and not worth the high room price.
Other complaints found were: room service was expensive with a very limited menu and not many vegetarian options, the breakfast area was small, old workout equipment in the fitness room, and no business centre.
Some guests felt the breakfast was disappointing for a luxury hotel.
SourcesTripAdvisor.com guest reviewers ranked this hotel #7 out of 110 Calgary hotels, based on 645 reviews.
Booking.com guest reviewers rated this hotel 9.2 out of 10, based on 638 reviews.
Expedia.ca guest reviewers rated this hotel 4.7 out of 5, based on 752 reviews.