OverviewLocated about a 9 minute drive from the Chinook Shopping Centre on Macleod Trail South, this hotel is popular with the budget minded traveller who seeks basic accomodation.
Guests have their choice of rooms with various bed types and configurations. Some rooms have kitchenettes. All rooms have Wi-Fi, a coffemaker, a hair dryer and an iron and an ironing board. Free parking is offered on site and pets are permitted (dogs only) for a cost of $10/day.
There is no restaurant on site, but guests are offered a complimentary breakfast every morning.
Guests will need to have access to a vehicle to see Calgary attractions. The downtown area, which is where the Calgary Tower, the Glenbow Museum and the Stampede Corral are located, is about a 10 minute drive away. Guests wanting to visit the Calgary Zoo will need to drive about 12 minutes north of the hotel. For guests travelling by air, Calgary International Airport (YYC) is about a 22 minute drive (25.4km) away (distances and driving time estimates: Google Maps).
Check-in is at 3:00pm, while check-out is at 11:00am.
Confirmed with a front desk agent: Wi-Fi, parking, breakfast and pet policy (call date: July 13, 2012).
The GoodOf the reviews used for this analysis, guests had positive comments to make about staff, convenient location and reasonable price point.
Friendly staff were the highlight of this hotel for a number of guests. One guest said that staff were "compassionate". Other guests used words like "helpful" and "efficient" to describe their impressions.
Guests thought that this hotel was well-located, easy to find and close to shopping and public transit.
Many guests felt that they had received good value for the room rate at this hotel. Comments like "price is right", "economical" and "cheap" (referring to the price), were all reflective of guest sentiment.
There were a few additional positive comments on things like comfy beds.
The Bad
There were a number of items that caused disappointment for guests at this hotel, many of which centred around a lack of detailed cleaning at the hotel and ageing decor.
There were several comments from guests who felt that there was a significant lack of detail when it came to cleaning, both in the rooms and in the common areas. Several guests complained of stains on carpets and on bedspreads. One guest said that their sheets weren't clean.
The decor was ageing, according to a number of guests, and needed to be replaced. One guests mentioned holes in the sheets and in the curtains. Comments like "cheap, old furniture" and "old and dingy" were reflective of guest sentiment.
A few guests were bothered by unpleasant odours in the rooms. One guest attributed the smell to mould; some complained of cigarette smoke odour, while others thought the odour was due to the lack of general cleanliness in the rooms.
This hotel was noisy, according to a number of guests. Several guests were bothered by street noise and by noisy, rattling fans in the rooms. Some guests felt that the walls were thin, and were disturbed by noise from neighbouring guests.
There were a few peripheral comments on things like broken door locks and on small bathrooms.
Confirmed with a front desk agent: Wi-Fi, parking, breakfast and pet policy (call date: July 13, 2012).
Booking.com guest reviewers rated this hotel 4.9 out of 10, based on 39 reviews.
TripAdvisor.com guest reviewers ranked this hotel #81 out of 97 Calgary hotels, based on 52 reviews.
Hotels.com guest reviewers rated this hotel 2.4 out of 5, or "fair", based on 38 reviews.
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Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
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