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Hotel Elan an Ascend Hotel Collection Member

9.4 | Excellent
MAP

About an 8-minute drive from city centre, great rooms, staff & free breakfast

Pros
  • Free Wi-Fi, free parking, free breakfast
  • Numerous guests praised their clean and modern rooms
  • Many lodgers were pleased with the level of customer service they received
  • The hotel's breakfast was complimented for its quality and variety
Cons
  • A couple of guests found the hotel a little far from downtown
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Nov 6, 2013
Overview
Located about an 8-minute drive from Calgary's city centre and a 7-minute drive from the nearest Trans-Canada Highway on-ramp, the Hotel Elan is suitable for business or vacation travellers who prefer a boutique-style hotel with a free breakfast and meeting space near highway access and downtown Calgary.

Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a balcony, a coffeemaker, a minibar, a microwave, a bathrobe for each guest, a desk, an in-room safe, a hair dryer and an iron and ironing board. Rooms with a kitchen, a separate bedroom, a living area with a sofabed, a dining table and a jetted tub are also available, and the hotel is not wheelchair accessible.

The hotel also offers a fitness centre, free coffee in the lobby, meeting space, a business centre, free parking and a free breakfast. Pets are not permitted.

The Saddledome is roughly a 9-minute drive away, while CORE Shopping Centre can be found 7 minutes away by car. The University of Calgary is an 11-minute drive from the hotel and Calgary International Airport (YYC) is roughly a 25-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call Date: October 17, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff, location and breakfast.

Numerous reviewers praised their accommodations at the hotel. They described their rooms as clean, quiet, modern, luxurious and well equipped, with comfortable beds and linens, beautiful showers and heated bathroom floors and toilet seats.

The hotel's staff were the source of many compliments by travellers, who characterized them as friendly, efficient and helpful. One patron remarked, "My partner and I were celebrating a very special occasion and man did Michelle and her front office team go above and beyond to create the ultimate guest experience for us. There were rose petals strewn about upon entry, chocolates and a handwritten note wishing us a great stay and offering her personal assistance should we need it".

Several guests were pleased with the hotel's location, finding it close to restaurants, shopping, bars and downtown Calgary. One reviewer noted, "Convenient location for anything central Calgary. One block off 17 ave, so lots to do and many places to eat". A couple of patrons had complaints about the location, however (see below).

The hotel's free breakfast was also enjoyed by several lodgers. They described it as delicious and amazing, with many hot and cold items and "outstanding coffee".
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The Bad
While almost all of the reviews consulted for this analysis were very positive, there were a couple of complaints by guests that the hotel was a little far from downtown Calgary for their needs. However, the downtown area is within a 10-minute drive of the hotel.
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Show Sources
Sources
Hotels.com guest reviews rated the hotel 4.7 out of 5 from 28 reviews.

Expedia.ca guest reviews rated the hotel 4.4 out of 5 with an 88% recommendation rate from 17 reviews.

TripAdvisor.com guest reviews ranked the hotel #19 of 97 Calgary hotels with an average rating of 5 out of 5 from 8 reviews.

The author called the hotel on October 17, 2013 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
9.4
Excellent
#
1 / out of 81
hotels in Calgary

Rated 9.4/10 based on 933 reviews

Ranked #1 out of 81 hotels in Calgary

933
Map Marker Hotel Elan an Ascend Hotel Collection Member
1122 - 16 Avenue SW, Calgary, AB