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8.7 | Very Good
Holiday Inn Express Hotel & Suites Airport Calgary

Well-loved hotel for accommodating staff, spacious and modern rooms, and good value

Pros
  • Free Wi-Fi, free parking, free hot breakfast, free airport shuttle
  • Guests appreciated this hotel's proximity to the airport
  • Guests liked the waterslide and the pool
  • Friendly, accommodating staff, according to guests
  • Good hot breakfast, according to guests
Cons
  • Guests were disturbed by noise from the street, from other guests and from A/C units
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Freebies
Free Wi-Fi
Free Breakfast
Free Shuttle
Free Parking
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Editor's Analysis
Updated Sep 11, 2014
Overview
Located a 16-minute drive from Calgary International Airport (YYC), this hotel is popular with air travellers who want to be close to the airport before or after a flight. Families like the hotel's pool and waterslide.

All of the 100 rooms at this hotel include free Wi-Fi, a fridge, a microwave, a hair dryer, a coffeemaker and an iron and ironing board. There are standard rooms available (king or queen beds), or suites that have a separate bedroom and a sofabed. Pets are not permitted at this hotel.

There is no restaurant on site, but guests are offered a complimentary hot breakfast daily. There are a number of dining options located within a 5- to 10-minute walk of the hotel. On-site amenities include free parking, a free 24-hour airport shuttle, an indoor pool with a waterslide, plus a hot tub and a gym. Guests can obtain 7 days free extended parking if they stay during the weekend.

Shopping is nearby at the Sunridge Mall about an 8-minute drive away. The Calgary Zoo is one of the most popular attractions in the north end of Calgary and is 13-minute drive away. The downtown area (where the Stampede Corral, the Calgary Tower and the business district are located) is about a 20-minute drive away. (All distances and driving time estimates: Google Maps)

Confirmed with a front desk agent:  free Wi-Fi, breakfast, parking and airport shuttle (call date: September 11, 2014).
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The Good
There was much guest praise for this hotel among the reviews used for this analysis. Many reviewers commented frequently on the convenience of its location and on the pool area.

Guests really liked this hotel's proximity to the airport and to restaurants. Several guests also liked having the option to take the free airport shuttle.

There were a number of comments from guests (many of whom were travelling with children) who really enjoyed the pool area and the waterslide in particular.

Staff here were accommodating, warm and friendly, according to a number of guests.

Several guests enjoyed the quality and the selection of the food offered at the free hot breakfast. There was specific mention of good omelettes and pancakes.

Guests found the rooms here to be clean, comfortable and large.
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The Bad
While guest complaints were greatly outnumbered by positive comments in the reviews used for this analysis, the one guest complaint that surfaced most commonly was in regards to noise disturbance.

Several guests indicated that they were bothered by noise from guests in neighbouring rooms, often in the early hours of the morning. A few guests also said that they had issues with street noise as well.

A couple of guests complained about noise in their rooms from rattling air conditioning units. One guest changed rooms to try to rectify the problem, but found the problem existed with the unit in his new room as well.

A few guests who had rooms next to the elevator found it particularly noisy.

A couple of guests mentioned that this location might be inconvenient for guests without access to a vehicle.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #32 out of 97 Calgary hotels, based on 80 reviews.

Hotels.com guest reviewers rated this hotel 4.4 out of 5, or "excellent", based on 44 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 28 reviews, 93% of guests would recommend this hotel.


Confirmed with a front desk agent: free Wi-Fi, breakfast, parking and airport shuttle (call date: September 11, 2014)
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.7
Very Good

Rated 8.7/10 based on 165 reviews

Ranked #19 out of 1 hotels in Calgary


9 out of 10 | Goward stayed June 24, 2014

"Great stay at Holiday Inn Express & Suites, Calgary Airport"

"This was my first visit to the Holiday Inn Express & Suites, Calgary Airport but it will not be my last. The staff were very professional, friendly and helpful. The room was very clean and the bed was the most comfortable that I didn't want to get up the next morning. I would recommend this hotel to anyone as they will not be disappointed."

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7 out of 10 | Maryanne stayed January 09, 2014

"The hotel was good. However, I wish it had been a bit closer to the airport as that is how it is advertised. Yet, it took a fair bit of time to get to."

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9 out of 10 | Verified Guest stayed July 21, 2013

"Good price and good value."

"Construction leading to airport made it confusing to go to the airport. Overall very good."

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6 out of 10 | Jodi stayed August 07, 2011

"The hotel was nice but the free shuttle was a joke. After waiting 45 minutes for it to arrive at the airport, it was too small to fit all the passengers (7 in total). We were told we would have to wait another 45 minutes for it to return. Seeing as it was already 1:00 in the morning and we had to be back at the airport at 6:30, we decided to take a cab. Cab fare was $25.00! We chose this hotel because it was close to the airport, but because of construction, it was more than a 2.5 km trip. Overall, what we paid was not worth the money!"

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8 out of 10 | Kathryn stayed August 03, 2011

"Good quality and reasonably priced for Alberta"

"I find generally hotels in Alberta are quite expensive compared to Ontario. That said this hotel was more reasonably priced and quality did not suffer. The kids LOVED the water slide, and I was pleasantly surprised by the nice breakfast included in the fee. We left too early for the hot breakfast but there was a lot on offer that we could make up ourselves (toast/oatmeal/fruit etc)."

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9 out of 10 | Denis stayed October 18, 2009

"I was impressed with the hotel regarding price and how clean it was. I guess I was surprised because it had a low rating . Don't always believe what you read,find out for yourself. I did and was very satisfied."

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Map Marker Holiday Inn Express Hotel & Suites Airport Calgary
45 Hopewell Way North East, Calgary, AB